Jacquelyn Wilson

2535 TOLER LN, Irving, TX 75062 · Dallas County

25cited violations

1serious

6inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:00 PM
Phone: (972) 891-1903
Regulated since: Dec 28, 2011
HHSC IDs: Operation 965308 · number 1396366
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 11
Discipline & child guidance 2
Safety & premises 4
Staff background & training 2
Records & paperwork 1
Other 5

Year by year

Year	Violations	Serious	Main categories
2025	1	0	Safety & premises (1)
2023	22	1	Supervision & ratios (10), Discipline & child guidance (2), Safety & premises (3), Staff background & training (2), Records & paperwork (1), Other (4)
2021	2	0	Supervision & ratios (1), Other (1)

Inspections, investigations & assessments

Dec 19, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 11, 2025 Inspection · Deficiencies cited
- Safety & premises
  The child care home did not conduct or have fire drills documented since Janurary.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2025-08-29. Correction verified 2025-09-11.
HHSC inspection history
Sep 4, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 28, 2023 Inspection · Deficiencies cited
- Staff background & training
  This standard was evaluated in regard to a previous citation. The primary caregiver has completed some of the required training hours but is still missing 19 hours of annual trainings.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2023-10-12. Correction verified 2023-10-12.
- Supervision & ratios
  This standard was evaluated in regard to a previous citation. The operational policies are still missing procedures for parents to review the most recent licensing inspection.
  
  HHSC 747.501(10) — Written Operational Policies - Procedures for Parents Review Licensing Rules and Reports
  
  HHSC risk weight: Medium. Corrected 2023-10-12. Correction verified 2023-10-11.
- Discipline & child guidance
  This standard was evaluated in regard to a previous citation. The operation is still missing instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hot line, and access the HHSC website in the operational policies.
  
  HHSC 747.501(11) — Written Operational Policies - Instructions for Contacting Licensing Office/Online and TX Abuse & Neglect Hotline
  
  HHSC risk weight: Medium. Corrected 2023-10-12. Correction verified 2023-10-11.
- Supervision & ratios
  This standard was evaluated in regard to a previous citation. The home is still missing safe sleep policy for infants birth through 12 months in the operational policies.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected 2023-10-12. Correction verified 2023-10-11.
- Supervision & ratios
  This standard was evaluated in regard to a previous citation. The operations is still missing information on the animal that is present at the home in the operational policies.
  
  HHSC 747.501(7) — Written Operational Policies - Animals
  
  HHSC risk weight: Medium. Corrected 2023-10-12. Correction verified 2023-10-11.
- Supervision & ratios
  This standard was evaluated in regard to a previous citation. The operation is still missing promotion of indoor and outdoor play in their operational policies.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2023-10-12. Correction verified 2023-10-11.
- Supervision & ratios
  This standard was evaluated in regard to a previous citation. The home is still missing procedures for parents to visit the home during hours of operation in the operational policies.
  
  HHSC 747.501(9) — Written Operational Policies - Procedures for Parental Visits
  
  HHSC risk weight: Medium. Corrected 2023-10-12. Correction verified 2023-10-11.
HHSC inspection history
Sep 13, 2023 Inspection · Deficiencies cited
- Staff background & training
  The primary caregiver is missing 26 hours of annual trainings.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2023-10-04. Correction verified 2023-09-28.
- Safety & premises Serious
  The infant was sleep in the crib with toys and a bottle. This was corrected at inspection by removing items out of the crib.
  
  HHSC 747.2315(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2023-09-20.
- Records & paperwork
  The home did not have a recent inspection report posted.
  
  HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
  
  HHSC risk weight: Medium. Corrected 2023-09-20. Correction verified 2023-09-28.
- Other
  The home was missing a keeping children safe poster.
  
  HHSC 747.401(a)(3) — Posting Requirements-Keeping Children Safe Poster
  
  HHSC risk weight: Medium. Corrected 2023-09-20. Correction verified 2023-09-28.
- Safety & premises
  The caregiver does not have documentation of drills being conducted.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-09-28.
- Other
  The caregiver does not have documentation of drills being conducted.
  
  HHSC 747.5005(2) — Sheltering drill for Severe Weather- 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-09-28.
- Other
  The caregiver does not have documentation of drills being conducted.
  
  HHSC 747.5005(3) — Lock-down drill 4 times in a calendar year
  
  HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-09-28.
- Supervision & ratios
  The operational policiees are missing procedures for parents to review the most recent licensing inspection.
  
  HHSC 747.501(10) — Written Operational Policies - Procedures for Parents Review Licensing Rules and Reports
  
  HHSC risk weight: Medium. Corrected 2023-09-20. Correction verified 2023-09-28.
- Discipline & child guidance
  The operation is missing instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hot line, and access the HHSC website in the operational policies.
  
  HHSC 747.501(11) — Written Operational Policies - Instructions for Contacting Licensing Office/Online and TX Abuse & Neglect Hotline
  
  HHSC risk weight: Medium. Corrected 2023-09-20. Correction verified 2023-09-28.
- Supervision & ratios
  The home is missing safe sleep policy for infants birth through 12 months in the operational policies.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-09-28.
- Supervision & ratios
  The operations is missing information on the animal that is present at the home in the operational policies.
  
  HHSC 747.501(7) — Written Operational Policies - Animals
  
  HHSC risk weight: Medium. Corrected 2023-09-20. Correction verified 2023-09-28.
- Supervision & ratios
  The operation is missing promotion of indoor and outdoor play in their operational policies.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2023-09-20. Correction verified 2023-09-28.
- Supervision & ratios
  The home is missing procedures for parents to visit the home during hours of opreation in the operational policies.
  
  HHSC 747.501(9) — Written Operational Policies - Procedures for Parental Visits
  
  HHSC risk weight: Medium. Corrected 2023-09-20. Correction verified 2023-09-28.
- Other
  Two of the student files were missing a health statement.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2023-09-20. Correction verified 2023-09-28.
- Safety & premises
  The caregiver is missing a copy of photo identification in her file. This was correcetd when a copy of her drivers license was added to her file.
  
  HHSC 747.909(3) — Records for Primary Caregiver - Current Driver's License or Photo ID
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-09-13.
HHSC inspection history
Nov 10, 2021 Inspection · Deficiencies cited
- Other
  There was a 5 month old, a 3 month old, and 3 year old child in the room with the television on playing episodes. Screentime is prohibted for children under the age of two years old. This was corrected at inspection when the television was turned off.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-11-10.
- Supervision & ratios
  The operation has two baby walkers that have been identified as prohibited equipment for infants.
  
  HHSC 747.2315(a)(1) — Prohibited Equipment for Infants - Baby Walkers
  
  HHSC risk weight: Medium High. Corrected 2021-11-22. Correction verified 2021-11-16.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Jacquelyn Wilson, 2535 TOLER LN, Irving, TX 75062-5680 (operation ID 965308, operation number 1396366), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.