Esperanza School
1100 ROY ST BLDG A, Houston, TX 77007 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 534
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Valerie Hoelscher
- Phone
- (713) 868-3276
- Regulated since
- Jul 22, 2010
- HHSC IDs
- Operation 673608 · number 1156406
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Staff background & training (2) |
| 2025 | 8 | 0 | Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Food & allergies (1), Staff background & training (2), Other (1) |
| 2024 | 4 | 1 | Cleanliness & sanitation (1), Supervision & ratios (1), Staff background & training (2) |
| 2023 | 2 | 0 | Cleanliness & sanitation (1), Staff background & training (1) |
| 2022 | 11 | 5 | Cleanliness & sanitation (1), Supervision & ratios (3), Discipline & child guidance (1), Safety & premises (1), Food & allergies (1), Staff background & training (2), Other (2) |
| 2021 | 3 | 2 | Safety & premises (1), Other (2) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Jun 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 20, 2026 Inspection · Deficiencies cited
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Staff background & training
Six caregivers did not have all of the required annual training topics. The caregivers were missing the following topics: Emergency Preparedness Administering Medication Understanding building and physical premises safety,
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2026-02-27. Correction verified 2026-02-11.
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Staff background & training
The directors did not have all of the required annual training topics. The directors were missing the following topics: Emergency Preparedness Administering Medication Understanding building and physical premises safety,
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2026-02-27. Correction verified 2026-02-11.
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Staff background & training
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Jan 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
A caregiver in an infant classroom is not adhering to the proper diaper changing steps and is not cleaning the children thoroughly during diaper changes.
HHSC 746.3501(1) — Diaper Changing Steps- Prompt
HHSC risk weight: Medium High. Corrected 2025-11-07. Correction verified 2025-12-04.
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Supervision & ratios
The operation does not have information regarding providing and applying insect repellant in their operational policies.
HHSC 746.501(a)(19) — Written Operational Policies - Providing & Applying Insect Repellant and Sunscreen
HHSC risk weight: Medium. Corrected 2025-11-07. Correction verified 2025-10-16.
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Cleanliness & sanitation
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Jun 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2025 Inspection · Deficiencies cited
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Staff background & training
Six of the reviewed caregiver files had less than the required 24 hours.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2025-03-10. Correction verified 2025-03-07.
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Staff background & training
The reviewed director file had less than the required 30 hours of training.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2025-03-10. Correction verified 2025-03-07.
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Other
Seven of the reviewed feeding instructions have not been updated within the 30 days.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-03-10. Correction verified 2025-02-28.
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Illness & medication
An epi-pen on hand expired in 2024
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2025-03-10. Correction verified 2025-03-07.
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Safety & premises
There was a missed fire inspection for January 2025
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2025-03-10. Correction verified 2025-02-28.
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Food & allergies
One of the children with an epi pen did not have a completed allergy plan
HHSC 746.605(15) — Required Admission Information-Child's allergies and Completed Food Allergy Plan
HHSC risk weight: Medium High. Corrected 2025-03-10. Correction verified 2025-02-28.
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Staff background & training
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Jun 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 29, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
Two contractor workers did not have a background check for the operation, one of the contractor worker had an background for a different operation that does not share the same governing body as the operation. Corrected: When the contractor workers left for the day.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-02-29. Correction verified 2024-03-29.
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Staff background & training
Two contractor workers who were counted into ratio and working with a group of children did not meet caregivers qualifications.
HHSC 746.1401(c) — Substitutes, volunteers, and contractors counted in ratio
HHSC risk weight: Medium. Corrected 2024-03-22. Correction verified 2024-03-28.
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Cleanliness & sanitation
In the pre-school class room they was a broken toilet top. On the toddler playground they were screws that where to sticking out to far and children could hurt themselves.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-03-08. Correction verified 2024-03-04.
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Supervision & ratios
The operation had six booster seats in the van that have expired in 2023.
HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
HHSC risk weight: Medium High. Corrected 2024-03-04. Correction verified 2024-02-29.
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Staff background & training Serious
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Oct 30, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
A caregiver did not was their hands after cleaning a child noise. Corrected: When the caregiver was directed to go wash their hands.
HHSC 746.3415(7) — Employee Handwashing After Handling or Cleaning Bodily Fluids
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-10-30.
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Cleanliness & sanitation
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Jun 14, 2023 Inspection · Deficiencies cited
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Staff background & training
One caregiver is missing 2 1/2 hours of training for training year 6/21/ 2021 to 6/21/2022. Another caregiver is missing 8 1/2 hours of training for training year 5/29/2022 to 5/29/2023. Corrected: The first caregiver 2 1/2 hours training was taken from training year 6/21/2022 to 6/21/2023.
HHSC 746.901(5) — Required Personnel Records- Training Hours
HHSC risk weight: Medium. Corrected 2023-07-03. Correction verified 2023-07-11.
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Staff background & training
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Feb 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 14, 2022 Inspection · Deficiencies cited
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Other Serious
It was stated by the caregiver in blue eagles class they had 15 children when I counted they were 21 children. In the red eagles class it was stated by the caregiver they had 23 when I counted they were 24 children. Corrected: When the caregivers recounted the children and the director called row and added the child that was missing to the roll sheet.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-11-14.
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Cleanliness & sanitation
In a few classrooms the changing table mats were torn. Corrected: When the operation change the mats for new ones.
HHSC 746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-11-14.
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Other Serious
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Jul 12, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
The operation had two caregivers with pending background checks in the classroom with children..
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-07-12. Correction verified 2022-07-18.
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Staff background & training
The director and caregiver do not have transportation training it expired on 5/22/2022.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-07-15. Correction verified 2022-07-14.
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Supervision & ratios
A few classrooms in the operation did not have a cover over the plugs. (toddler and preschool classroom.) Corrected: When the caregiver placed a cover over the plug.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-07-12.
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Supervision & ratios
The operation did not have documentation on when the vehicles were purchase.
HHSC 746.5627 — Required Vehicle Documentation - date of lease or purchase for each vehicle
HHSC risk weight: Medium. Corrected 2022-07-15. Correction verified 2022-07-14.
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Food & allergies
A child was with an allergy did not have a food allergy plan on file.
HHSC 746.605(16) — Required Admission Information-Completed Food Allergy Plan
HHSC risk weight: Medium High. Corrected 2022-07-19. Correction verified 2022-07-21.
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Staff background & training Serious
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May 14, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
Based on the evidence obtained during the DFPS investigation, there is sufficient evidence to support the allegation of neglectful supervision. A child was left on the daycare van alone for approximately 15-20 minutes.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2022-06-28. Correction verified 2022-07-11.
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Supervision & ratios Serious
Based on the evidence obtained during the DFPS investigation a caregiver did not complete a thorough check of the operation?s vehicle which resulted in a child being left unattended.
HHSC 746.5605(4) — AP Safety Precautions for Loading and Unloading Children - No Child Unattended
HHSC risk weight: High. Corrected 2022-06-28. Correction verified 2022-07-11.
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Safety & premises Serious
Based on the evidence obtained during the DFPS investigation, the driver did not have a list to account for all of the children being transported on the day of the incident.
HHSC 746.5617(a)(1) — Required Equipment in Vehicles - List of Children
HHSC risk weight: High. Corrected 2022-06-28. Correction verified 2022-07-11.
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Discipline & child guidance Serious
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May 10, 2022 Inspection · Deficiencies cited
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Other
The gas inspection had expired on 4/25/2020.
HHSC 746.5405 — Documentation of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2022-05-27. Correction verified 2022-05-27.
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Other
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Oct 13, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2021 Inspection · Deficiencies cited
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Other Serious
Three classroom caregivers did not know the correct number of children in the classroom.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2021-10-07. Correction verified 2021-10-13.
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Other
One infant in the Doodlebugs classroom was missing an written feeding instruction updated by the parent. The last on file for the infant was signed by the parent on 8.5.2021.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-10-11. Correction verified 2021-10-13.
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Safety & premises Serious
One infant in the Caterpillars classroom was swaddle while in the crib. This was corrected at inspection when the caregiver removed infant from the swaddler.
HHSC 746.2428 — No Swaddling of Infant Unless Completed Sleep Exception Form on File
HHSC risk weight: High. Corrected 2021-10-07. Correction verified 2021-10-13.
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Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.