Charlotte's Web CCC
1218 CORINTH RD, Jacksonville, TX 75766 · Cherokee County
Program
- Type
- Licensed center
- Licensed capacity
- 131
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:45 AM-05:30 PM
- Director / administrator
- Candyce Taylor
- Phone
- (903) 586-6026
- Regulated since
- Jun 16, 2016
- HHSC IDs
- Operation 1189760 · number 1576226
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 8 | 4 | Food & allergies (2), Staff background & training (2), Other (4) |
| 2024 | 6 | 6 | Discipline & child guidance (2), Safety & premises (2), Other (2) |
| 2022 | 8 | 4 | Safety & premises (2), Staff background & training (4), Other (2) |
| 2021 | 2 | 0 | Supervision & ratios (2) |
Inspections, investigations & assessments
-
Jun 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 9, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 12, 2025 Inspection · Deficiencies cited
-
Staff background & training
During a review of the staff records, it was observed 3 caregivers without updated first aid/ CPR training.
HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-09-29.
-
Staff background & training
-
Sep 12, 2025 Inspection · Deficiencies cited
-
Staff background & training
During a review of the staff records, it was observed 3 caregivers without updated first aid/ CPR training.
HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-09-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Aug 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 16, 2025 Inspection · Deficiencies cited
-
Food & allergies
During the insepction a class was observed using screen time during snack. This was corrected at insepction when the screen time was turned off, and the director spoke with the class about policy.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-16.
-
Food & allergies
-
May 16, 2025 Inspection · Deficiencies cited
-
Food & allergies
During the insepction a class was observed using screen time during snack. This was corrected at insepction when the screen time was turned off, and the director spoke with the class about policy.
HHSC 746.2207(c)(4) — Screen Time Activities - Not Used During Eating or Rest Times
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies
-
May 1, 2025 Inspection · Deficiencies cited
-
Other Serious
During the inspection a caregvier was unaware of how many children they were in charge of.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-05-01. Correction verified 2025-05-16.
-
Other Serious
-
May 1, 2025 Inspection · Deficiencies cited
-
Other Serious
During the inspection a caregvier was unaware of how many children they were in charge of.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-05-01. Correction verified 2025-05-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Mar 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 25, 2025 Report · Deficiencies cited
-
Other Serious
This standard was reviewed and found to be out of compliance through an investigation. It was determined that a caregiver was pulling children as a form of discipline.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-04-22. Correction verified 2025-05-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Mar 25, 2025 Report · Deficiencies cited
-
Other Serious
This standard was reviewed and found to be out of compliance through an investigation. It was determined that a caregiver was pulling children as a form of discipline.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-04-22. Correction verified 2025-05-01.
-
Other Serious
-
Mar 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 29, 2024 Inspection · Deficiencies cited
-
Safety & premises Serious
During a walk through of the building, it was observed two infants ages 17 months and 7 months sleeping in restrictive devices. This was corrected at inspection.
HHSC 746.2426(a)(2) — Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
HHSC risk weight: High. Corrected at inspection. Corrected 2024-02-29.
-
Safety & premises Serious
-
Feb 29, 2024 Inspection · Deficiencies cited
-
Safety & premises Serious
During a walk through of the building, it was observed two infants ages 17 months and 7 months sleeping in restrictive devices. This was corrected at inspection.
HHSC 746.2426(a)(2) — Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
HHSC risk weight: High. Corrected at inspection. Corrected 2024-02-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises Serious
-
Jan 4, 2024 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-02-16. Correction verified 2024-02-29.
-
Other Serious
Based on a DFPS investigation, this standard has been found to be deficient. A caregiver who is no longer working at the center was viewed yanking on a child's arm while in care.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2024-02-16. Correction verified 2024-02-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Jan 4, 2024 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-02-16. Correction verified 2024-02-29.
-
Other Serious
Based on a DFPS investigation, this standard has been found to be deficient. A caregiver who is no longer working at the center was viewed yanking on a child's arm while in care.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2024-02-16. Correction verified 2024-02-29.
-
Discipline & child guidance Serious
-
Oct 9, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Oct 9, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 26, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 6, 2022 Inspection · Deficiencies cited
-
Safety & premises
During an inspection of the playground, the loose fill under the slides did not meet the required 6 inch measurements.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2022-09-27. Correction verified 2022-09-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Sep 6, 2022 Inspection · Deficiencies cited
-
Safety & premises
During an inspection of the playground, the loose fill under the slides did not meet the required 6 inch measurements.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2022-09-27. Correction verified 2022-09-21.
-
Safety & premises
-
Aug 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 10, 2022 Report · Deficiencies cited
-
Staff background & training Serious
During a review of the video footage, it was observed by licensing a potential employee working in a classroom without an active background completed.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-12.
-
Staff background & training Serious
-
Aug 10, 2022 Report · Deficiencies cited
-
Staff background & training Serious
During a review of the video footage, it was observed by licensing a potential employee working in a classroom without an active background completed.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
May 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 12, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 2, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 2, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 2, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
During the inspection, it was observed by licensing a caregiver present at the operation without a current background check. This was corrected at the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-02-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Feb 2, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
During the inspection, it was observed by licensing a caregiver present at the operation without a current background check. This was corrected at the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-02-02.
-
Staff background & training Serious
-
Feb 1, 2022 Report · Deficiencies cited
-
Other
This standard was reviewed in relation to the allegations and found to be deficient. It was observed by licensing during an inspection in the school age classroom, an outdated lesson plan was posted.
HHSC 746.2201(a) — Planned Activities Designed to Meet Individual Needs
HHSC risk weight: Medium. Corrected 2022-03-03. Correction verified 2022-03-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Feb 1, 2022 Report · Deficiencies cited
-
Other
This standard was reviewed in relation to the allegations and found to be deficient. It was observed by licensing during an inspection in the school age classroom, an outdated lesson plan was posted.
HHSC 746.2201(a) — Planned Activities Designed to Meet Individual Needs
HHSC risk weight: Medium. Corrected 2022-03-03. Correction verified 2022-03-02.
-
Other
-
Oct 18, 2021 Inspection · Deficiencies cited
-
Supervision & ratios
Table seats were observed being used without safety straps. The operation had the straps and installed them during inspection.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-10-18.
-
Supervision & ratios
-
Oct 18, 2021 Inspection · Deficiencies cited
-
Supervision & ratios
Table seats were observed being used without safety straps. The operation had the straps and installed them during inspection.
HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-10-18.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.