Primrose School Of Huebner Village
2410 HUEBNER PARK, San Antonio, TX 78248 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 225
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Caroline Tovarez
- Phone
- (210) 479-9200
- Regulated since
- Jan 23, 2008
- HHSC IDs
- Operation 320440 · number 876257
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 3 | 1 | Cleanliness & sanitation (1), Illness & medication (1), Records & paperwork (1) |
| 2024 | 3 | 3 | Supervision & ratios (1), Safety & premises (2) |
| 2023 | 9 | 4 | Cleanliness & sanitation (2), Illness & medication (1), Safety & premises (1), Staff background & training (4), Records & paperwork (1) |
| 2022 | 1 | 0 | Staff background & training (1) |
Inspections, investigations & assessments
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Jul 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 10, 2025 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
Three toilets are missing lids to the tanks and are covered by cloth tops.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-07-28. Correction verified 2025-07-23.
-
Illness & medication
One child's Epipen is found to be expired, the Epipen expired June 2025.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2025-07-21. Correction verified 2025-07-16.
-
Records & paperwork
Two Children's files do not have a health statement available for review during an inspection.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-07-21. Correction verified 2025-07-16.
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Cleanliness & sanitation Serious
-
Nov 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 12, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
In a room with a specified age of 12-17 months, there were six children with one caregiver. The group was out of ratio by one. Noted: another caregiver was added to the room.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-11-12. Correction verified 2024-11-25.
-
Safety & premises Serious
The emergency preparedness plan did not include information for how care will continue in the event of an emergency evacuation.
HHSC 746.5202(4) — Emergency Preparedness Plan-Continuity of Care Until Children Released
HHSC risk weight: Medium High. Corrected 2024-11-26. Correction verified 2024-11-15.
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Safety & premises Serious
The fire extinguisher was observed to be hanging by the hose. It was not mounted to the wall. Noted - the fire extinguisher was removed and put at a hire location to ensure that the fire extinguisher does not fall on a child.
HHSC 746.5305 — Mounting of Fire Extinguishers
HHSC risk weight: Medium High. Corrected 2024-11-15. Correction verified 2024-11-25.
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Supervision & ratios Serious
-
Nov 22, 2023 Inspection · Deficiencies cited
-
Staff background & training
2 of 10 caregivers were missing training hours in administering medication, preventing and responding to emergencies due to food or an allergic reaction, and hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-06.
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Staff background & training
The most recent completed training year included 12.5 hours of training.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-06.
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Staff background & training
Training hours in administering medication, preventing and responding to emergencies due to food or an allergic reaction, understanding building and physical premises, and Hazardous materials were missing from the documented training hours.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-05.
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Staff background & training Serious
Two hours of transportation training were found to be missing for an individual who is required to complete the training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2023-11-29. Correction verified 2023-12-05.
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Cleanliness & sanitation Serious
Two toilets utilized by children were found to missing the lid to the tank, making the water and mechanisms accessible to children.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-12-06. Correction verified 2023-12-05.
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Cleanliness & sanitation Serious
Air fresher was stored on top of the handrail in the children's bathroom and bleach water was stored on top of the paper towel dispenser in reach of children in a classroom. Note: This was corrected at inspection when the bleach bottle and air fresher were made inaccessible.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2023-11-22. Correction verified 2023-11-22.
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Safety & premises Serious
The loose-fill surfacing under the tire swing was not maintained to the required six inches.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2023-12-06. Correction verified 2023-12-05.
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Records & paperwork
3 of 10 children files reviewed did not have a statement of the child's health from a health-care professional;
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-06.
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Illness & medication
7 of 10 children's records reviewed did not have documentation of updated immunizations.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2023-12-06. Correction verified 2023-12-06.
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Staff background & training
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Dec 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 3, 2022 Inspection · Deficiencies cited
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Staff background & training
A background check for a person no longer employed with the operation was not inactivated within seven days. Note: This was corrected at inspection as the background check was inactivated during inspection.
HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-01-03.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.