RecordWell Data

Guidance Preparatory Academy

64 MCMAKIN RD, Bartonville, TX 76226 · Denton County

56cited violations
30serious
66inspections & investigations
0enforcement actions

Program

Type
Licensed center
Licensed capacity
301
Ages
Infant, Toddler, Pre-Kindergarten, School
Hours
06:30 AM-06:00 PM
Director / administrator
Payton Copeland
Phone
(940) 455-7123
Regulated since
Nov 22, 2023
HHSC IDs
Operation 1465488 · number 1788911
Official record
HHSC Child Care Search

Violations by category

Year by year

YearViolationsSeriousMain categories
2026186 Illness & medication (2), Supervision & ratios (4), Safety & premises (4), Staff background & training (2), Other (6)
20253824 Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (12), Discipline & child guidance (4), Food & allergies (2), Staff background & training (2), Other (14)

Inspections, investigations & assessments

  1. Jul 7, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  2. Jul 7, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  3. Jun 16, 2026 Inspection · Deficiencies cited
    • Staff background & training

      Two staff are missing required training topics and hours for the last full year.

      HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required

      HHSC risk weight: Medium. Corrected 2026-06-30. Correction verified 2026-07-07.

    • Safety & premises

      It was determined that the younger infants have not being going outside.

      HHSC 746.2417(1) — Activities for Infants - Outdoor Play Daily

      HHSC risk weight: Medium. Corrected 2026-06-17. Correction verified 2026-07-07.

    • Other

      Two infant feeding instructions were not signed by the parents.

      HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

      HHSC risk weight: Medium. Corrected 2026-06-19. Correction verified 2026-07-17.

    • Safety & premises

      One childs EpiPen is expired.

      HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-07.

    • Illness & medication

      One childs exemption request on file has expired.

      HHSC 746.603(a)(4) — Children's Records - Immunizations

      HHSC risk weight: Medium. Corrected 2026-06-23. Correction verified 2026-07-07.

    HHSC inspection history

  4. Jun 16, 2026 Inspection · Deficiencies cited
    • Staff background & training

      Two staff are missing required training topics and hours for the last full year.

      HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required

      HHSC risk weight: Medium. Corrected 2026-06-30. Correction verified 2026-07-07.

    • Safety & premises

      It was determined that the younger infants have not being going outside.

      HHSC 746.2417(1) — Activities for Infants - Outdoor Play Daily

      HHSC risk weight: Medium. Corrected 2026-06-17. Correction verified 2026-07-07.

    • Other

      Two infant feeding instructions were not signed by the parents.

      HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

      HHSC risk weight: Medium. Corrected 2026-06-19. Correction verified 2026-07-17.

    • Safety & premises

      One childs EpiPen is expired.

      HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-07.

    • Illness & medication

      One childs exemption request on file has expired.

      HHSC 746.603(a)(4) — Children's Records - Immunizations

      HHSC risk weight: Medium. Corrected 2026-06-23. Correction verified 2026-07-07.

    HHSC inspection history · no longer published by HHSC; kept here

  5. May 28, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  6. May 28, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  7. May 28, 2026 Report · Deficiencies cited (self-report)
    • Supervision & ratios Serious

      A caregiver did not follow name to face procedures when transitioning from the outside playground to the classroom. As a result, a child was left outside on the playground unsupervised for approximately 4 to 5 minutes.

      HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

      HHSC risk weight: High. Corrected 2026-06-25. Correction verified 2026-07-07.

    HHSC inspection history

  8. May 28, 2026 Report · Deficiencies cited (self-report)
    • Supervision & ratios Serious

      A caregiver did not follow name to face procedures when transitioning from the outside playground to the classroom. As a result, a child was left outside on the playground unsupervised for approximately 4 to 5 minutes.

      HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

      HHSC risk weight: High. Corrected 2026-06-25. Correction verified 2026-07-07.

    HHSC inspection history · no longer published by HHSC; kept here

  9. Apr 21, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  10. Apr 21, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  11. Apr 16, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  12. Apr 16, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  13. Apr 15, 2026 Report · Deficiencies cited (self-report)
    • Other Serious

      An employee did not use good judgment when management was not immediately notified of an incident that occurred.

      HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      HHSC risk weight: High. Corrected 2026-05-13. Correction verified 2026-05-28.

    • Supervision & ratios Serious

      Two caregivers did not follow procedures of name to face for all children when transitioning from the classroom to the outside playground. As a result, a child was left inside the classroom unsupervised for approximately 11 minutes.

      HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

      HHSC risk weight: High. Corrected 2026-05-13. Correction verified 2026-05-28.

    HHSC inspection history · no longer published by HHSC; kept here

  14. Apr 15, 2026 Report · Deficiencies cited (self-report)
    • Other Serious

      An employee did not use good judgment when management was not immediately notified of an incident that occurred.

      HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      HHSC risk weight: High. Corrected 2026-05-13. Correction verified 2026-05-28.

    • Supervision & ratios Serious

      Two caregivers did not follow procedures of name to face for all children when transitioning from the classroom to the outside playground. As a result, a child was left inside the classroom unsupervised for approximately 11 minutes.

      HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

      HHSC risk weight: High. Corrected 2026-05-13. Correction verified 2026-05-28.

    HHSC inspection history

  15. Mar 4, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  16. Mar 4, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  17. Jan 7, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  18. Jan 7, 2026 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  19. Jan 7, 2026 Report · Deficiencies cited (self-report)
    • Other

      Based on information gathered during the investigation and a review of video footage, a caregiver failed to provide comfort to a toddler who was visibly upset during drop‑off times.

      HHSC 746.2501(4) — Care Requirements for Toddlers - Holding and Comforting

      HHSC risk weight: Medium High. Corrected 2026-02-04. Correction verified 2026-03-04.

    HHSC inspection history

  20. Jan 7, 2026 Report · Deficiencies cited (self-report)
    • Other

      Based on information gathered during the investigation and a review of video footage, a caregiver failed to provide comfort to a toddler who was visibly upset during drop‑off times.

      HHSC 746.2501(4) — Care Requirements for Toddlers - Holding and Comforting

      HHSC risk weight: Medium High. Corrected 2026-02-04. Correction verified 2026-03-04.

    HHSC inspection history · no longer published by HHSC; kept here

  21. Dec 5, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  22. Dec 5, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  23. Nov 17, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  24. Nov 17, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  25. Nov 14, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  26. Nov 14, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  27. Nov 10, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  28. Nov 10, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  29. Nov 7, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  30. Nov 7, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  31. Oct 30, 2025 Report · Deficiencies cited (self-report)
    • Supervision & ratios Serious

      During morning dropout toddler walked out of the Two A classroom due to the door being left open by a parent dropping off.

      HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

      HHSC risk weight: High. Corrected 2025-11-03. Correction verified 2025-11-10.

    HHSC inspection history

  32. Oct 30, 2025 Report · Deficiencies cited (self-report)
    • Supervision & ratios Serious

      During morning dropout toddler walked out of the Two A classroom due to the door being left open by a parent dropping off.

      HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

      HHSC risk weight: High. Corrected 2025-11-03. Correction verified 2025-11-10.

    HHSC inspection history · no longer published by HHSC; kept here

  33. Oct 30, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  34. Oct 30, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  35. Oct 27, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  36. Oct 27, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  37. Oct 27, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  38. Oct 27, 2025 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  39. Oct 23, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  40. Oct 23, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  41. Oct 22, 2025 Report · Deficiencies cited (self-report)
    • Supervision & ratios Serious

      Based on information gathered through the course of the investigation, it is determined that children at the operation have been inappropriately grabbed by caregivers.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-11-17. Correction verified 2025-11-17.

    HHSC inspection history

  42. Oct 22, 2025 Report · Deficiencies cited (self-report)
    • Supervision & ratios Serious

      Based on information gathered through the course of the investigation, it is determined that children at the operation have been inappropriately grabbed by caregivers.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-11-17. Correction verified 2025-11-17.

    HHSC inspection history · no longer published by HHSC; kept here

  43. Oct 21, 2025 Report · Deficiencies cited
    • Other Serious

      Based on information gathered during the course of the investigation, a caregiver did not demonstrate competency by ensuring the Pre-B schedule was followed and children in care were fed before being instructed to lie down for naptime.

      HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      HHSC risk weight: High. Corrected 2025-11-19. Correction verified 2025-12-05.

    • Other

      Based on information gathered during the investigation, it is determined that caregivers have been using their personal devices while caring for children.

      HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

      HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-12-05.

    • Food & allergies

      Based on information gathered during the inspection, children in care went more than 3 hours without a meal or snack.

      HHSC 746.3303 — Nutrition and Food Service - Meal and Snack Schedule

      HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-12-05.

    HHSC inspection history · no longer published by HHSC; kept here

  44. Oct 21, 2025 Report · Deficiencies cited
    • Other Serious

      Based on information gathered during the course of the investigation, a caregiver did not demonstrate competency by ensuring the Pre-B schedule was followed and children in care were fed before being instructed to lie down for naptime.

      HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      HHSC risk weight: High. Corrected 2025-11-19. Correction verified 2025-12-05.

    • Other

      Based on information gathered during the investigation, it is determined that caregivers have been using their personal devices while caring for children.

      HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

      HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-12-05.

    • Food & allergies

      Based on information gathered during the inspection, children in care went more than 3 hours without a meal or snack.

      HHSC 746.3303 — Nutrition and Food Service - Meal and Snack Schedule

      HHSC risk weight: Medium High. Corrected 2025-11-19. Correction verified 2025-12-05.

    HHSC inspection history

  45. Oct 13, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  46. Oct 13, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  47. Oct 9, 2025 Report · Deficiencies cited (self-report)
    • Other

      Based on video footage reviewed and information gathered from interviews, a caregiver positioned a toddler in front of a chair when they were not listening. The caregiver then sat down in the chair with their legs enclosing the child beneath them.

      HHSC 746.2803(4) — Discipline - Positive Methods of Discipline and Guidance

      HHSC risk weight: Medium High. Corrected 2025-11-07. Correction verified 2025-11-10.

    • Discipline & child guidance Serious

      Based on information gathered during the investigation, it is determined that a toddler caregiver hit a child's hand while in care, and has hit children's hands in the past.

      HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment

      HHSC risk weight: High. Corrected 2025-11-07. Correction verified 2025-11-10.

    • Other Serious

      Based on information gathered during the investigation, a caregiver has inappropriately grabbed children in the toddler classroom.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-11-07. Correction verified 2025-11-10.

    • Other Serious

      Based on information gathered during the investigation, a toddler caregiver has been observed yelling in the children's faces.

      HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling

      HHSC risk weight: High. Corrected 2025-11-07. Correction verified 2025-11-10.

    HHSC inspection history

  48. Oct 9, 2025 Report · Deficiencies cited (self-report)
    • Other

      Based on video footage reviewed and information gathered from interviews, a caregiver positioned a toddler in front of a chair when they were not listening. The caregiver then sat down in the chair with their legs enclosing the child beneath them.

      HHSC 746.2803(4) — Discipline - Positive Methods of Discipline and Guidance

      HHSC risk weight: Medium High. Corrected 2025-11-07. Correction verified 2025-11-10.

    • Discipline & child guidance Serious

      Based on information gathered during the investigation, it is determined that a toddler caregiver hit a child's hand while in care, and has hit children's hands in the past.

      HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment

      HHSC risk weight: High. Corrected 2025-11-07. Correction verified 2025-11-10.

    • Other Serious

      Based on information gathered during the investigation, a caregiver has inappropriately grabbed children in the toddler classroom.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-11-07. Correction verified 2025-11-10.

    • Other Serious

      Based on information gathered during the investigation, a toddler caregiver has been observed yelling in the children's faces.

      HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling

      HHSC risk weight: High. Corrected 2025-11-07. Correction verified 2025-11-10.

    HHSC inspection history · no longer published by HHSC; kept here

  49. Sep 15, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  50. Sep 15, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  51. Sep 11, 2025 Report · Deficiencies cited (self-report)
    • Other Serious

      Based on information gathered during the course of the investigation, it was determined that a caregiver inappropriately handled a child while in care.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-10-10. Correction verified 2025-10-23.

    HHSC inspection history · no longer published by HHSC; kept here

  52. Sep 11, 2025 Report · Deficiencies cited (self-report)
    • Other Serious

      Based on information gathered during the course of the investigation, it was determined that a caregiver inappropriately handled a child while in care.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-10-10. Correction verified 2025-10-23.

    HHSC inspection history

  53. Jul 9, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  54. Jul 9, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  55. Jun 3, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  56. Jun 3, 2025 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  57. May 30, 2025 Report · Deficiencies cited
    • Staff background & training

      Based on information gathered during the investigation, the operation has two subjects with active background checks who have not been employed there for over 7 days.

      HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving

      HHSC risk weight: Medium. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Supervision & ratios Serious

      Based on information gathered during the course of the investigation, it is determined that approximately since May of 2024, the director and assistant director have been knowledgeable of multiple ongoing concerns of minimum standards violations at the operation that places children at risk.

      HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Discipline & child guidance Serious

      Based on information gathered during the course of the investigation, it is determined that caregivers in the operation?s 1B, 2A, 2C, and 3B classrooms have been witnessed inappropriately grabbing and pulling children. One caregiver was observed pulling a child up off the floor by the collar of their shirt.

      HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Supervision & ratios Serious

      Based on information gathered during the course of the investigation, it is determined that caregivers in the operation?s 1B, 2A, 2C, and 3B classrooms have been witnessed inappropriately grabbing and pulling children. One caregiver was observed pulling a child up off the floor by the collar of their shirt.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Other Serious

      Based on information gathered during the course of the investigation, it is determined that caregivers in 1B, 2A, and 3B have been observed yelling in the children?s faces and using aggressive language. It is determined that the caregiver in 3B has used other children to taunt and humiliate children who wet themselves, misbehave, etc.

      HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Supervision & ratios Serious

      Based on information gathered, no incident report was created for an incident involving a child being placed out the back door of the classroom and being left outside with no direct supervision. The incident reported was not created as of 6/25/2025.

      HHSC 746.305(a)(6) — Report Situation Placing Children at Risk

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Cleanliness & sanitation

      Based on information gathered, it is determined that an infant/toddler caregiver has frequently not promptly changed children?s diapers resulting in diaper rashes and dried poop being found on them by other caregivers.

      HHSC 746.3501(1) — Diaper Changing Steps- Prompt

      HHSC risk weight: Medium High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Supervision & ratios

      Based on information gathered during the course of the investigation, it is determined that the operation has allowed children with a fever to remain in care. When children are sent home with a fever, they are not required to remain out of care until 24 hours symptom-free.

      HHSC 746.501(a)(3) — Written Operational Policies - Exclusion Criteria

      HHSC risk weight: Medium. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Illness & medication

      Based on information gathered, no incident report was created for an incident involving a child being placed out the back door of the classroom and being left outside with no direct supervision. The incident reported was not created as of 6/25/2025.

      HHSC 746.707 — Incident/Illness Report Form Shared with Parent

      HHSC risk weight: Medium. Corrected 2025-06-27. Correction verified 2025-07-09.

    HHSC inspection history

  58. May 30, 2025 Report · Deficiencies cited
    • Staff background & training

      Based on information gathered during the investigation, the operation has two subjects with active background checks who have not been employed there for over 7 days.

      HHSC 745.651(1) — Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving

      HHSC risk weight: Medium. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Supervision & ratios Serious

      Based on information gathered during the course of the investigation, it is determined that approximately since May of 2024, the director and assistant director have been knowledgeable of multiple ongoing concerns of minimum standards violations at the operation that places children at risk.

      HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Discipline & child guidance Serious

      Based on information gathered during the course of the investigation, it is determined that caregivers in the operation?s 1B, 2A, 2C, and 3B classrooms have been witnessed inappropriately grabbing and pulling children. One caregiver was observed pulling a child up off the floor by the collar of their shirt.

      HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Supervision & ratios Serious

      Based on information gathered during the course of the investigation, it is determined that caregivers in the operation?s 1B, 2A, 2C, and 3B classrooms have been witnessed inappropriately grabbing and pulling children. One caregiver was observed pulling a child up off the floor by the collar of their shirt.

      HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Other Serious

      Based on information gathered during the course of the investigation, it is determined that caregivers in 1B, 2A, and 3B have been observed yelling in the children?s faces and using aggressive language. It is determined that the caregiver in 3B has used other children to taunt and humiliate children who wet themselves, misbehave, etc.

      HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Supervision & ratios Serious

      Based on information gathered, no incident report was created for an incident involving a child being placed out the back door of the classroom and being left outside with no direct supervision. The incident reported was not created as of 6/25/2025.

      HHSC 746.305(a)(6) — Report Situation Placing Children at Risk

      HHSC risk weight: High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Cleanliness & sanitation

      Based on information gathered, it is determined that an infant/toddler caregiver has frequently not promptly changed children?s diapers resulting in diaper rashes and dried poop being found on them by other caregivers.

      HHSC 746.3501(1) — Diaper Changing Steps- Prompt

      HHSC risk weight: Medium High. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Supervision & ratios

      Based on information gathered during the course of the investigation, it is determined that the operation has allowed children with a fever to remain in care. When children are sent home with a fever, they are not required to remain out of care until 24 hours symptom-free.

      HHSC 746.501(a)(3) — Written Operational Policies - Exclusion Criteria

      HHSC risk weight: Medium. Corrected 2025-06-27. Correction verified 2025-07-09.

    • Illness & medication

      Based on information gathered, no incident report was created for an incident involving a child being placed out the back door of the classroom and being left outside with no direct supervision. The incident reported was not created as of 6/25/2025.

      HHSC 746.707 — Incident/Illness Report Form Shared with Parent

      HHSC risk weight: Medium. Corrected 2025-06-27. Correction verified 2025-07-09.

    HHSC inspection history · no longer published by HHSC; kept here

  59. Nov 21, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  60. Nov 21, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  61. Aug 7, 2024 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  62. Aug 7, 2024 Report · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  63. May 24, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  64. May 24, 2024 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

  65. Nov 20, 2023 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history · no longer published by HHSC; kept here

  66. Nov 20, 2023 Inspection · No deficiencies cited

    No violations cited on this visit.

    HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to
HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.