Loving Hearts Christian Adoption Agency

7726 ELKHORN MOUNTAIN TRL, Austin, TX 78729 · Williamson County

8cited violations

3serious

7inspections & investigations

0enforcement actions

Program

Type: Child-placing agency
Ages: -
Hours: 01:00 PM-04:00 PM
Director / administrator: I. Cox
Phone: (512) 219-8322
Regulated since: Sep 21, 2012
HHSC IDs: Operation 986693 · number 1414987- 7891
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Staff background & training 1
Records & paperwork 2
Other 1

Year by year

Year	Violations	Serious	Main categories
2026	1	0	Supervision & ratios (1)
2024	4	2	Supervision & ratios (3), Staff background & training (1)
2023	1	0	Records & paperwork (1)
2022	2	1	Records & paperwork (1), Other (1)

Inspections, investigations & assessments

Apr 21, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  During review of birth parent files, 1 of 2 files did not have information regarding available services for birth parents during and post adoption.
  
  HHSC 749.3501(a)(2) — Birth Parent Preparation-In writing, provide information on the services the agency provides, including counseling and post-adoption services
  
  HHSC risk weight: Medium Low. Corrected 2026-05-14. Correction verified 2026-05-13.
HHSC inspection history
May 6, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 4, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 28, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  An attempted follow up was conducted on this date and the operation was not open during the listed buisness hours.
  
  HHSC 749.151(4) — Operational responsibilities - Allow Licensing to inspect the CPA during its hours of operation
  
  HHSC risk weight: Medium High. Corrected 2024-05-31. Correction verified 2024-06-04.
HHSC inspection history
May 9, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Operation was not open during listed business hours.
  
  HHSC 749.151(4) — Operational responsibilities - Allow Licensing to inspect the CPA during its hours of operation
  
  HHSC risk weight: Medium High. Corrected 2024-05-16. Correction verified 2024-05-28.
- Supervision & ratios
  The operation was not able to provide any written information that is given to proespective adoptive applicants.
  
  HHSC 749.3601(1) — Adoptive Parents-Provide written information regarding services provided, including counseling and post-adoptive services
  
  HHSC risk weight: Low. Corrected 2024-05-16. Correction verified 2024-05-28.
- Staff background & training
  The operation was not able to provide documentation of completed annual trainings.
  
  HHSC 749.931(a)(4) — Annual Training-CPA administrators, directors, full-time professional service providers who hold relevant professional license must complete 15 hrs.
  
  HHSC risk weight: Medium. Corrected 2024-05-16. Correction verified 2024-05-28.
HHSC inspection history
Jun 29, 2023 Inspection · Deficiencies cited
- Records & paperwork
  During review of adoptive home record, the written agreement between foster parents and agency staff was missing from the record.
  
  HHSC 749.3373(a) — Adoption Placement Requirements-Written agreement with adoptive parents prior to placing child in home, signed by CPA staff and adoptive parents
  
  HHSC risk weight: Medium. Corrected 2023-07-07. Correction verified 2023-07-07.
HHSC inspection history
Jul 12, 2022 Inspection · Deficiencies cited
- Records & paperwork Serious
  Two of two children's records reviewed did not include language required in the child's rights documentation regarding what is included with discipline.
  
  HHSC 749.1003(b)(4)(A)(vii) — Children's rights-Adhere to child's rights to be free from being subjected to demeaning behavior to embarrass, control, harm, intimidate or isolate
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-07-12.
- Other
  Two of two parent files reviewed did not have the required annual adoptive screening updates.
  
  HHSC 749.3633(a)(1) — Adoptive Home Screening-Update screening every 12 months
  
  HHSC risk weight: Medium. Corrected 2022-07-26. Correction verified 2022-07-14.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Loving Hearts Christian Adoption Agency, 7726 ELKHORN MOUNTAIN TRL, Austin, TX 78729-6412 (operation ID 986693, operation number 1414987- 7891), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.