Bridgette Hatten Ragland

1910 BUTTERFIELD TRL, Grand Prairie, TX 75052 · Dallas County

37cited violations

5serious

9inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-05:30 PM
Phone: (214) 809-4869
Regulated since: Feb 16, 2006
HHSC IDs: Operation 288040 · number 856696
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 3
Illness & medication 1
Supervision & ratios 9
Safety & premises 5
Staff background & training 8
Records & paperwork 5
Other 6

Year by year

Year	Violations	Serious	Main categories
2026	5	0	Cleanliness & sanitation (1), Supervision & ratios (1), Staff background & training (1), Other (2)
2025	3	0	Staff background & training (3)
2024	3	1	Illness & medication (1), Safety & premises (1), Records & paperwork (1)
2023	25	3	Cleanliness & sanitation (2), Supervision & ratios (8), Safety & premises (3), Staff background & training (4), Records & paperwork (4), Other (4)
2021	1	1	Safety & premises (1)

Inspections, investigations & assessments

Jun 26, 2026 Inspection · Deficiencies cited
- Other
  The provider did not notify licensing that she was offering water activities and field trips. This was corrected at inspection when the provider informed me of her new services offered and it was updated on the portal.
  
  HHSC 747.301(6) — Notification of Additional Services Offered
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-06-26.
- Cleanliness & sanitation
  A bottle of Clorox was under the kitchen cabinet and accessible to children. This was corrected at inspection.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-26.
- Other
  The provider did not have documentation of annually reviewing the recall list.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2026-07-10. Correction verified 2026-07-17.
- Supervision & ratios
  Infant feeding instructions should be kept on file at the operation and updated every 30 days.
  
  HHSC 747.801(2) — Records Maintained and Made Available - Infant Feeding Instructions
  
  HHSC risk weight: Medium. Corrected 2026-07-10. Correction verified 2026-07-22.
- Staff background & training
  Personnel file could not be accessed during inspection.
  
  HHSC 747.801(3) — Records Maintained and Made Available - Personnel and Training
  
  HHSC risk weight: Medium. Corrected 2026-07-15. Correction verified 2026-07-22.
HHSC inspection history
Sep 24, 2025 Assessment · Deficiencies cited
- Staff background & training
  Provider could not provide annual training hours during inspection.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2025-10-03. Correction verified 2025-10-01.
HHSC inspection history
Sep 16, 2025 Assessment · Deficiencies cited
- Staff background & training
  Provider could not provide annual training hours during inspection.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2025-09-23. Correction verified 2025-09-24.
HHSC inspection history
Aug 26, 2025 Inspection · Deficiencies cited
- Staff background & training
  Provider could not provide annual training hours during inspection.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2025-09-09. Correction verified 2025-09-16.
HHSC inspection history
Oct 15, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 9, 2024 Inspection · Deficiencies cited
- Illness & medication
  Two out of four of the childrens records were missing immunizations.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2024-04-19. Correction verified 2024-04-17.
- Safety & premises Serious
  One out of four childrens records were missing medical authorization.
  
  HHSC 747.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2024-04-19. Correction verified 2024-04-19.
- Records & paperwork
  Two out of four childrens records were missing health statements.
  
  HHSC 747.611(b) — Health Statement on File
  
  HHSC risk weight: Medium. Corrected 2024-04-19. Correction verified 2024-04-17.
HHSC inspection history
Nov 16, 2023 Inspection · Deficiencies cited
- Cleanliness & sanitation
  The home does not have an absorbent diaper changing station.
  
  HHSC 747.3303(a)(1) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
  
  HHSC risk weight: Medium High. Corrected 2023-11-30. Correction verified 2023-12-11.
- Safety & premises
  The grass was calf deep and prevented the caregiver from seeing any hazards that may cause risk to children.
  
  HHSC 747.3501 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-11-30. Correction verified 2023-12-11.
- Supervision & ratios
  The operational policies are missing procedures for handling medical emergencies.
  
  HHSC 747.501(4) — Written Operational Policies - Emergencies
  
  HHSC risk weight: Medium. Corrected 2023-11-30. Correction verified 2023-12-13.
- Supervision & ratios
  The operational policies are missing information on animals present at the home.
  
  HHSC 747.501(7) — Written Operational Policies - Animals
  
  HHSC risk weight: Medium. Corrected 2023-11-30. Correction verified 2023-12-11.
- Supervision & ratios
  The operational policies are missing promotion of indoor and outdoor physical activity.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2023-11-30. Correction verified 2023-12-13.
- Records & paperwork
  5 out of 7 children were missing admission information.
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2023-11-30. Correction verified 2023-12-11.
HHSC inspection history
Oct 31, 2023 Inspection · Deficiencies cited
- Staff background & training Serious
  Two household members did not have current background checks.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2023-11-02. Correction verified 2023-11-05.
- Staff background & training
  The primary caregiver is missing current First aid training.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-16.
- Staff background & training
  The primary caregiver is missing currect Cpr training.
  
  HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
  
  HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-16.
- Other
  The home did not have any menus for licensing during inspection.
  
  HHSC 747.3113(4) — Menus Available to Licensing
  
  HHSC risk weight: Medium. Corrected 2023-11-10. Correction verified 2023-11-16.
- Cleanliness & sanitation
  The cleaning supplies and food were on the same shelf and accesible to children.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-16.
- Safety & premises
  The grass in the play area was tall blocking the view to see whats inside the grass.
  
  HHSC 747.3501 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-16.
- Other
  The home is missing vaccinations for two dogs currently at the home.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-16.
- Records & paperwork
  The home does not have its most recent licensing inspection posted.
  
  HHSC 747.401(a)(2) — Posting Requirements-Inspection Report
  
  HHSC risk weight: Medium. Corrected 2023-11-10. Correction verified 2023-11-16.
- Other
  The home does not have a keeping childrens safe poster posted.
  
  HHSC 747.401(a)(3) — Posting Requirements-Keeping Children Safe Poster
  
  HHSC risk weight: Medium. Corrected 2023-11-10. Correction verified 2023-11-16.
- Supervision & ratios
  The operational policies are missing procedures for handling medical emergencies.
  
  HHSC 747.501(4) — Written Operational Policies - Emergencies
  
  HHSC risk weight: Medium. Corrected 2023-11-10. Correction verified 2023-11-16.
- Supervision & ratios
  The operational policies are missing discipline and guidance policies.This was corrected at inspection when the cargeiver added the discipline and guidance policy to her operational policies.
  
  HHSC 747.501(5) — Written Operational Policies - Discipline
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-10-31.
- Supervision & ratios
  The operation policies are missing the infant safe sleep policy. This was corrected at inspection when the caregiver added the safe sleep policy to her operational policies.
  
  HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-10-31.
- Supervision & ratios
  The operational policies are missing information on animals present at the home.
  
  HHSC 747.501(7) — Written Operational Policies - Animals
  
  HHSC risk weight: Medium. Corrected 2023-11-10. Correction verified 2023-11-16.
- Supervision & ratios
  The operational policies are missing promotion of indoor and outdoor physical activity.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2023-11-10. Correction verified 2023-11-16.
- Safety & premises Serious
  The home did not have any smoke detectors during inspection.
  
  HHSC 747.5111 — Smoke-Detection System
  
  HHSC risk weight: High. Corrected 2023-11-10. Correction verified 2023-11-16.
- Records & paperwork Serious
  The home does not have any carbon monoxide detectors during inspection.
  
  HHSC 747.5331 — Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility
  
  HHSC risk weight: High. Corrected 2023-11-10. Correction verified 2023-11-16.
- Other
  The home does not have any sign in and out logs .
  
  HHSC 747.635(a) — Sign-in and Sign-out Logs Maintained
  
  HHSC risk weight: Medium High. Corrected 2023-11-10. Correction verified 2023-11-16.
- Records & paperwork
  5 out of 7 children were missing admission information.
  
  HHSC 747.801(1) — Records Maintained and Made Available - Children's Records
  
  HHSC risk weight: Medium. Corrected 2023-11-10. Correction verified 2023-11-16.
- Staff background & training
  The primary caregiver did not have any personnel records.
  
  HHSC 747.801(3) — Records Maintained and Made Available - Personnel and Training
  
  HHSC risk weight: Medium. Corrected 2023-11-10. Correction verified 2023-11-16.
HHSC inspection history
Dec 28, 2021 Inspection · Deficiencies cited
- Safety & premises Serious
  Two of the five records read lacked signed emergency medical authorization.
  
  HHSC 747.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2022-01-04. Correction verified 2021-12-30.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Bridgette Hatten Ragland, 1910 BUTTERFIELD TRL, Grand Prairie, TX 75052-1508 (operation ID 288040, operation number 856696), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.