Country Home Learning Center #10 Ltd.
23907 CIELO VIS, San Antonio, TX 78255 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 511
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Janella Hester
- Phone
- (210) 687-1002
- Regulated since
- Feb 20, 2009
- HHSC IDs
- Operation 361451 · number 900572- 765
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 2 | 0 | Illness & medication (2) |
| 2024 | 4 | 4 | Cleanliness & sanitation (2), Safety & premises (2) |
| 2023 | 8 | 4 | Illness & medication (2), Safety & premises (2), Food & allergies (2), Other (2) |
| 2022 | 4 | 2 | Safety & premises (2), Other (2) |
| 2021 | 2 | 0 | Illness & medication (2) |
Inspections, investigations & assessments
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Jun 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jul 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 19, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 19, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jun 18, 2025 Inspection · Deficiencies cited
-
Illness & medication
Three children with medication on site did not have a parent signature authorizing the operation to administer the medication. NOTE: One parent signature was obtained during the inspection.
HHSC 746.3803(a)(1) — Medication Authorization - Signed and Dated
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Jun 18, 2025 Inspection · Deficiencies cited
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Illness & medication
Three children with medication on site did not have a parent signature authorizing the operation to administer the medication. NOTE: One parent signature was obtained during the inspection.
HHSC 746.3803(a)(1) — Medication Authorization - Signed and Dated
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-23.
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Illness & medication
-
Apr 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 4, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Apr 4, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 29, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 29, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2024 Report · Deficiencies cited
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Cleanliness & sanitation Serious
Staff member failed to use good judgement when she failed to follow first aid procedures and lightly puffed on a child's eye to alleviate discomfort which is not recommended and discouraged due to being unsanitary.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-09-10. Correction verified 2024-09-13.
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Cleanliness & sanitation Serious
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Jul 17, 2024 Report · Deficiencies cited
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Cleanliness & sanitation Serious
Staff member failed to use good judgement when she failed to follow first aid procedures and lightly puffed on a child's eye to alleviate discomfort which is not recommended and discouraged due to being unsanitary.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-09-10. Correction verified 2024-09-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation Serious
-
Jul 15, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Jul 15, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 15, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jul 15, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 3, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 3, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 1, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 1, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 22, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Feb 22, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 30, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 18, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
An infant was swaddled while sleeping in a crib.
HHSC 746.2428 — No Swaddling of Infant Unless Completed Sleep Exception Form on File
HHSC risk weight: High. Corrected 2024-01-18. Correction verified 2024-01-30.
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Safety & premises Serious
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Jan 18, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
An infant was swaddled while sleeping in a crib.
HHSC 746.2428 — No Swaddling of Infant Unless Completed Sleep Exception Form on File
HHSC risk weight: High. Corrected 2024-01-18. Correction verified 2024-01-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises Serious
-
Dec 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 29, 2023 Report · Deficiencies cited
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Food & allergies Serious
Caregiver failed to use good judgement when she failed to properly read the name labeled on a child's bottle prior to feeding a child.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-01-04. Correction verified 2024-01-18.
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Safety & premises
Caregivers do not sanitize cribs routinely prior to another infant using it.
HHSC 746.2409(b) — Safety Requirements for Cribs - Sanitize Each Crib
HHSC risk weight: Medium High. Corrected 2024-01-04. Correction verified 2024-01-18.
HHSC inspection history · no longer published by HHSC; kept here
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Food & allergies Serious
-
Nov 29, 2023 Report · Deficiencies cited
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Food & allergies Serious
Caregiver failed to use good judgement when she failed to properly read the name labeled on a child's bottle prior to feeding a child.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-01-04. Correction verified 2024-01-18.
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Safety & premises
Caregivers do not sanitize cribs routinely prior to another infant using it.
HHSC 746.2409(b) — Safety Requirements for Cribs - Sanitize Each Crib
HHSC risk weight: Medium High. Corrected 2024-01-04. Correction verified 2024-01-18.
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Food & allergies Serious
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Nov 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 24, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 24, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2023 Inspection · Deficiencies cited
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Illness & medication
Two out of 10 child immunization records reviewed were missing updated vaccinations.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-08-18. Correction verified 2023-08-15.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication
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Aug 14, 2023 Inspection · Deficiencies cited
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Illness & medication
Two out of 10 child immunization records reviewed were missing updated vaccinations.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-08-18. Correction verified 2023-08-15.
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Illness & medication
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Jul 27, 2023 Report · Deficiencies cited (self-report)
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Other Serious
A child received an injury at 10 am, showed obvious signs of being in pain by crying, not participating in activities, and inability to lay down for nap. Parent notification did not occur until 1 pm.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-08-10. Correction verified 2023-08-24.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Jul 27, 2023 Report · Deficiencies cited (self-report)
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Other Serious
A child received an injury at 10 am, showed obvious signs of being in pain by crying, not participating in activities, and inability to lay down for nap. Parent notification did not occur until 1 pm.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-08-10. Correction verified 2023-08-24.
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Other Serious
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May 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 8, 2023 Report · No deficiencies cited
No violations cited on this visit.
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May 8, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 7, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 7, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
Apr 6, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 6, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Nov 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 15, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 15, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2022 Inspection · Deficiencies cited
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Other Serious
The caregiver in the 2 year old classroom did not know how many children were in care. Review of the children?s sign in and out log was also not up to date. There were 13 children signed in and only 11 children present. Note: This was corrected during inspection by the director when she signed 2 children out into another classroom during morning transitioning.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-22.
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Safety & premises
The bus #2 ( Tag number BT40277) would not start or turn over. The battery is dead. Bus # 4 ( Tag number U18784) the electronic child safety alarm is did not sound off. Note: This was corrected at inspection the director called maintaince and they got the bus back running again along with the alarm.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-22.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Aug 22, 2022 Inspection · Deficiencies cited
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Other Serious
The caregiver in the 2 year old classroom did not know how many children were in care. Review of the children?s sign in and out log was also not up to date. There were 13 children signed in and only 11 children present. Note: This was corrected during inspection by the director when she signed 2 children out into another classroom during morning transitioning.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected at inspection. Corrected 2022-08-22.
-
Safety & premises
The bus #2 ( Tag number BT40277) would not start or turn over. The battery is dead. Bus # 4 ( Tag number U18784) the electronic child safety alarm is did not sound off. Note: This was corrected at inspection the director called maintaince and they got the bus back running again along with the alarm.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-08-22.
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Other Serious
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Jun 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 24, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 24, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Mar 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 17, 2022 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 17, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jan 27, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 12, 2021 Report · Deficiencies cited (self-report)
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Illness & medication
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2021-10-25. Correction verified 2021-11-16.
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Illness & medication
-
Oct 12, 2021 Report · Deficiencies cited (self-report)
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Illness & medication
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2021-10-25. Correction verified 2021-11-16.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.