Cadence Academy, Flower Mound
5601 TIMBER CREEK RD, Flower Mound, TX 75028 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 160
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Kelley Carr
- Phone
- (972) 899-2190
- Regulated since
- Jun 2, 2008
- HHSC IDs
- Operation 352215 · number 893798
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 2 | Cleanliness & sanitation (2), Staff background & training (2) |
| 2025 | 2 | 2 | Supervision & ratios (2) |
| 2024 | 22 | 2 | Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (8), Safety & premises (2), Food & allergies (2), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2023 | 4 | 2 | Discipline & child guidance (2), Safety & premises (2) |
| 2022 | 2 | 0 | Safety & premises (2) |
Inspections, investigations & assessments
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Jun 30, 2026 Inspection · Deficiencies cited
-
Staff background & training
All 3 drivers at the operation did not have current transporation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2026-07-03. Correction verified 2026-07-02.
-
Cleanliness & sanitation Serious
The two year olds were observed to be playing with mangnatiles. This was corrected when the Assistant director had the kids clean up and took the mangnatiles out of the room.
HHSC 746.2501(5) — Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected at inspection. Corrected 2026-06-30.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Jun 30, 2026 Inspection · Deficiencies cited
-
Staff background & training
All 3 drivers at the operation did not have current transporation training.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2026-07-03. Correction verified 2026-07-02.
-
Cleanliness & sanitation Serious
The two year olds were observed to be playing with mangnatiles. This was corrected when the Assistant director had the kids clean up and took the mangnatiles out of the room.
HHSC 746.2501(5) — Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected at inspection. Corrected 2026-06-30.
-
Staff background & training
-
Feb 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 19, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 19, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Jul 9, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The big bus at the operation did not have a required first aid kit.
HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
HHSC risk weight: High. Corrected 2025-07-11. Correction verified 2025-07-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Jul 9, 2025 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The big bus at the operation did not have a required first aid kit.
HHSC 746.5617(a)(6) — Required Equipment in Vehicles - First-aid Kit
HHSC risk weight: High. Corrected 2025-07-11. Correction verified 2025-07-14.
-
Supervision & ratios Serious
-
Sep 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 29, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have a current fire inspection. The last one they had was from May of 2022.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2024-09-01. Correction verified 2024-09-17.
-
Records & paperwork
5 children's files were missing required admission information.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-08-31. Correction verified 2024-08-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jul 29, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not have a current fire inspection. The last one they had was from May of 2022.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2024-09-01. Correction verified 2024-09-17.
-
Records & paperwork
5 children's files were missing required admission information.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-08-31. Correction verified 2024-08-01.
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Supervision & ratios
-
Jun 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 26, 2024 Inspection · Deficiencies cited
-
Staff background & training
A caregiver had taken an online only CPR certification class.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2024-07-31. Correction verified 2024-07-29.
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Other Serious
Two Infants were observed sitting in restricted devices for more than 15 minuets.
HHSC 746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes
HHSC risk weight: High. Corrected 2024-06-28. Correction verified 2024-06-28.
-
Supervision & ratios
The opration did not have a current fire inspection. The last one they had was from May of 2022.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2024-07-31. Correction verified 2024-07-29.
-
Staff background & training
-
Jun 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 26, 2024 Inspection · Deficiencies cited
-
Staff background & training
A caregiver had taken an online only CPR certification class.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2024-07-31. Correction verified 2024-07-29.
-
Other Serious
Two Infants were observed sitting in restricted devices for more than 15 minuets.
HHSC 746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes
HHSC risk weight: High. Corrected 2024-06-28. Correction verified 2024-06-28.
-
Supervision & ratios
The opration did not have a current fire inspection. The last one they had was from May of 2022.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2024-07-31. Correction verified 2024-07-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Jun 21, 2024 Report · Deficiencies cited
-
Supervision & ratios
The operation did not notify licensing that a child in care received medical treatment from an incident that occurred while they were in care.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2024-07-12. Correction verified 2024-07-29.
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Illness & medication
The operation failed to give an incident to the parents.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-07-12. Correction verified 2024-07-29.
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Supervision & ratios
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Jun 21, 2024 Report · Deficiencies cited
-
Supervision & ratios
The operation did not notify licensing that a child in care received medical treatment from an incident that occurred while they were in care.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2024-07-12. Correction verified 2024-07-29.
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Illness & medication
The operation failed to give an incident to the parents.
HHSC 746.707 — Incident/Illness Report Form Shared with Parent
HHSC risk weight: Medium. Corrected 2024-07-12. Correction verified 2024-07-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
May 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 15, 2024 Report · Deficiencies cited
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Safety & premises
This standard was evaluated for this investigation. The caregiver was observed on her cell phone by a parent while supervising children during outdoor play.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-06-13. Correction verified 2024-06-26.
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Food & allergies
It was observed during today's walk-through of 4 and 5-year-old classroom that two children were drinking Gatorade with their lunch.
HHSC 746.3301(g) — Nutrition and Food Service - No Beverages with Added Sugar, unless allowed by CACFP
HHSC risk weight: Medium. Corrected 2024-05-17. Correction verified 2024-05-22.
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Cleanliness & sanitation
This standard was evaluated for this investigation. Based on the information provided the caregiver admitted that she didn't change a child's diaper in a timely manner before going on break.
HHSC 746.3501(1) — Diaper Changing Steps- Prompt
HHSC risk weight: Medium High. Corrected 2024-06-13. Correction verified 2024-06-26.
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Safety & premises
-
May 15, 2024 Report · Deficiencies cited
-
Safety & premises
This standard was evaluated for this investigation. The caregiver was observed on her cell phone by a parent while supervising children during outdoor play.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-06-13. Correction verified 2024-06-26.
-
Food & allergies
It was observed during today's walk-through of 4 and 5-year-old classroom that two children were drinking Gatorade with their lunch.
HHSC 746.3301(g) — Nutrition and Food Service - No Beverages with Added Sugar, unless allowed by CACFP
HHSC risk weight: Medium. Corrected 2024-05-17. Correction verified 2024-05-22.
-
Cleanliness & sanitation
This standard was evaluated for this investigation. Based on the information provided the caregiver admitted that she didn't change a child's diaper in a timely manner before going on break.
HHSC 746.3501(1) — Diaper Changing Steps- Prompt
HHSC risk weight: Medium High. Corrected 2024-06-13. Correction verified 2024-06-26.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Jan 16, 2024 Assessment · Deficiencies cited
-
Supervision & ratios
The operation did not report the employee's loss at their operation in 2023.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-18. Correction verified 2024-01-17.
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Supervision & ratios
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Jan 16, 2024 Assessment · Deficiencies cited
-
Supervision & ratios
The operation did not report the employee's loss at their operation in 2023.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-18. Correction verified 2024-01-17.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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Oct 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 15, 2023 Inspection · Deficiencies cited
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Safety & premises
Chipping paint was observed on inside walls and the outdoor playground equipment A cracked area of plastic was observed above the slide on the big playground. A wheel was missing on the toddler playground equipment which caused a protruding piece of metal to be in the way of the play area. Tree roots were exposed on the toddler playground, which could be a tripping hazard.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-10-01. Correction verified 2023-10-11.
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Safety & premises
-
Sep 15, 2023 Inspection · Deficiencies cited
-
Safety & premises
Chipping paint was observed on inside walls and the outdoor playground equipment A cracked area of plastic was observed above the slide on the big playground. A wheel was missing on the toddler playground equipment which caused a protruding piece of metal to be in the way of the play area. Tree roots were exposed on the toddler playground, which could be a tripping hazard.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-10-01. Correction verified 2023-10-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Aug 16, 2023 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was evaluated as part of a DFPS investigation and found to be deficient. A child was pinched on the arm by a caregiver as a form of discipline.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2023-10-09. Correction verified 2023-10-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Aug 16, 2023 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was evaluated as part of a DFPS investigation and found to be deficient. A child was pinched on the arm by a caregiver as a form of discipline.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2023-10-09. Correction verified 2023-10-11.
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Discipline & child guidance Serious
-
Oct 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 18, 2022 Inspection · Deficiencies cited
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Safety & premises
The chain link fence for the large playground had three portions that were not connected to the bottom rail and were loose from the side posts. The integrity of the fence is compromised allowing exits points for the children.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2022-02-25. Correction verified 2022-02-23.
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Safety & premises
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Feb 18, 2022 Inspection · Deficiencies cited
-
Safety & premises
The chain link fence for the large playground had three portions that were not connected to the bottom rail and were loose from the side posts. The integrity of the fence is compromised allowing exits points for the children.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2022-02-25. Correction verified 2022-02-23.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.