Open Door Central

1717 W 10TH ST, Austin, TX 78703 · Travis County

14cited violations

8serious

32inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 85
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Director / administrator: Diana Sanchez
Phone: (512) 477-9632
Regulated since: Jun 23, 1987
HHSC IDs: Operation 94920 · number 49372
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 6
Staff background & training 2
Records & paperwork 2
Other 4

Year by year

Year	Violations	Serious	Main categories
2025	2	2	Supervision & ratios (2)
2024	8	2	Staff background & training (2), Records & paperwork (2), Other (4)
2023	2	2	Supervision & ratios (2)
2021	2	2	Supervision & ratios (2)

Inspections, investigations & assessments

Jul 16, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 16, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 11, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 11, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 24, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 24, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 20, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  There is a violation of this standard as 3 children were left unsupervised for 2 minutes.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-12-09. Correction verified 2025-12-11.
HHSC inspection history
Nov 20, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  There is a violation of this standard as 3 children were left unsupervised for 2 minutes.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-12-09. Correction verified 2025-12-11.
HHSC inspection history · no longer published by HHSC; kept here
Jul 30, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 30, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 10, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 10, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 19, 2024 Inspection · Deficiencies cited
- Staff background & training Serious
  One volunteer was present with children before the operation submitted an initial background check and without receiving a background check eligibility letter. This was corrected at inspection when the director had the volunteer leave.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2024-04-19. Correction verified 2024-04-19.
HHSC inspection history
Apr 19, 2024 Inspection · Deficiencies cited
- Staff background & training Serious
  One volunteer was present with children before the operation submitted an initial background check and without receiving a background check eligibility letter. This was corrected at inspection when the director had the volunteer leave.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2024-04-19. Correction verified 2024-04-19.
HHSC inspection history · no longer published by HHSC; kept here
Apr 17, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 17, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 15, 2024 Inspection · Deficiencies cited
- Other
  Out of seven infant feeding instructions reviewed, seven infant feeding instructions were not signed by the parent within the past 30 days.
  
  HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
  
  HHSC risk weight: Medium. Corrected 2024-04-22. Correction verified 2024-04-17.
- Other
  The first aid kit contained expired items. This was corrected at inspection when the director removed the expired items.
  
  HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-04-15.
- Records & paperwork
  Out of eight children records reviewed, one child was missing a current health statement.
  
  HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
  
  HHSC risk weight: Medium. Corrected 2024-04-22. Correction verified 2024-04-17.
HHSC inspection history · no longer published by HHSC; kept here
Apr 15, 2024 Inspection · Deficiencies cited
- Other
  Out of seven infant feeding instructions reviewed, seven infant feeding instructions were not signed by the parent within the past 30 days.
  
  HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
  
  HHSC risk weight: Medium. Corrected 2024-04-22. Correction verified 2024-04-17.
- Other
  The first aid kit contained expired items. This was corrected at inspection when the director removed the expired items.
  
  HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-04-15.
- Records & paperwork
  Out of eight children records reviewed, one child was missing a current health statement.
  
  HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
  
  HHSC risk weight: Medium. Corrected 2024-04-22. Correction verified 2024-04-17.
HHSC inspection history
Nov 8, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 8, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 4, 2023 Report · Deficiencies cited
- Supervision & ratios Serious
  A caregiver knowingly left an infant in an adult chair and walked away. The caregiver was not in physical proximity of the infant to keep them from falling out of the adult sized chair.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2023-11-03. Correction verified 2023-11-08.
HHSC inspection history
Oct 4, 2023 Report · Deficiencies cited
- Supervision & ratios Serious
  A caregiver knowingly left an infant in an adult chair and walked away. The caregiver was not in physical proximity of the infant to keep them from falling out of the adult sized chair.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2023-11-03. Correction verified 2023-11-08.
HHSC inspection history · no longer published by HHSC; kept here
Sep 18, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 18, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 28, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 28, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 5, 2021 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation does not have a current fire inspection.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2021-11-30. Correction verified 2021-11-23.
HHSC inspection history · no longer published by HHSC; kept here
Nov 5, 2021 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation does not have a current fire inspection.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2021-11-30. Correction verified 2021-11-23.
HHSC inspection history
Nov 3, 2021 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 3, 2021 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 12, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 12, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Open Door Central, 1717 W 10TH ST, Austin, TX 78703-3907 (operation ID 94920, operation number 49372), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.