Think Box Child Care

821 HIGH MEADOW DR, Pleasanton, TX 78064 · Atascosa County

34cited violations

12serious

26inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 48
Ages: School
Hours: 03:00 PM-06:00 PM
Director / administrator: Michele Grollimund
Phone: (830) 569-8811
Regulated since: May 27, 2021
HHSC IDs: Operation 1365589 · number 1714133
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 8
Safety & premises 4
Staff background & training 2
Records & paperwork 2
Other 16

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Records & paperwork (2), Other (2)
2025	4	0	Supervision & ratios (2), Other (2)
2024	8	2	Safety & premises (2), Other (6)
2023	16	10	Illness & medication (2), Supervision & ratios (6), Safety & premises (2), Other (6)
2022	2	0	Staff background & training (2)

Inspections, investigations & assessments

Apr 7, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 7, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 17, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 17, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 22, 2026 Inspection · Deficiencies cited
- Records & paperwork
  The permit renewal notice was not posted. This was corrected at inspection when the permit renewal notice was printed and posted.
  
  HHSC 746.401(11) — Required Postings-Licensing notices with instructions to post
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-01-22.
- Other
  Safety drills have not been documented since August 2025.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2026-01-26. Correction verified 2026-01-23.
HHSC inspection history · no longer published by HHSC; kept here
Jan 22, 2026 Inspection · Deficiencies cited
- Records & paperwork
  The permit renewal notice was not posted. This was corrected at inspection when the permit renewal notice was printed and posted.
  
  HHSC 746.401(11) — Required Postings-Licensing notices with instructions to post
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-01-22.
- Other
  Safety drills have not been documented since August 2025.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2026-01-26. Correction verified 2026-01-23.
HHSC inspection history
Mar 5, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 5, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 28, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The first aid kits inside the operation were lacking tweezers. The first aid kit on the van was lacking a thermometer and scissors.
  
  HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
  
  HHSC risk weight: Medium. Corrected 2025-01-31. Correction verified 2025-01-30.
- Other
  The children's products certification form had not been certified since May 2023. This was corrected at inspection when the form was signed and certified.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-01-28.
HHSC inspection history · no longer published by HHSC; kept here
Jan 28, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  The first aid kits inside the operation were lacking tweezers. The first aid kit on the van was lacking a thermometer and scissors.
  
  HHSC 746.4003(a) — First Aid Kit - Incomplete Kit
  
  HHSC risk weight: Medium. Corrected 2025-01-31. Correction verified 2025-01-30.
- Other
  The children's products certification form had not been certified since May 2023. This was corrected at inspection when the form was signed and certified.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-01-28.
HHSC inspection history
Mar 18, 2024 Inspection · Deficiencies cited
- Other
  The list of employees was not posted.
  
  HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
  
  HHSC risk weight: Medium Low. Corrected 2024-03-18. Correction verified 2024-03-18.
- Other
  One of the booster seats in the van was manufactured 03/2015.
  
  HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
  
  HHSC risk weight: Medium High. Corrected 2024-04-01. Correction verified 2024-03-26.
- Safety & premises Serious
  The transportation van only had 1 booster seat and they transported 7 Kinder children.
  
  HHSC 746.5607(e)(4)(B) — 4 through 7 years of age, outgrown weight or height limit of seat and less than 4 feet, 9 inches in height or cannot be properly secured
  
  HHSC risk weight: High. Corrected 2024-04-01. Correction verified 2024-03-26.
- Other
  Three out of five children files reviewed did not have the date of admission.
  
  HHSC 746.605(3) — Required Admission Information - Date of Admission
  
  HHSC risk weight: Medium Low. Corrected 2024-03-18. Correction verified 2024-03-18.
HHSC inspection history · no longer published by HHSC; kept here
Mar 18, 2024 Inspection · Deficiencies cited
- Other
  The list of employees was not posted.
  
  HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
  
  HHSC risk weight: Medium Low. Corrected 2024-03-18. Correction verified 2024-03-18.
- Other
  One of the booster seats in the van was manufactured 03/2015.
  
  HHSC 746.5607(b) — Child Passenger Safety Seat System - Not expired or damaged in accident
  
  HHSC risk weight: Medium High. Corrected 2024-04-01. Correction verified 2024-03-26.
- Safety & premises Serious
  The transportation van only had 1 booster seat and they transported 7 Kinder children.
  
  HHSC 746.5607(e)(4)(B) — 4 through 7 years of age, outgrown weight or height limit of seat and less than 4 feet, 9 inches in height or cannot be properly secured
  
  HHSC risk weight: High. Corrected 2024-04-01. Correction verified 2024-03-26.
- Other
  Three out of five children files reviewed did not have the date of admission.
  
  HHSC 746.605(3) — Required Admission Information - Date of Admission
  
  HHSC risk weight: Medium Low. Corrected 2024-03-18. Correction verified 2024-03-18.
HHSC inspection history
Nov 29, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 29, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 26, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 26, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 24, 2023 Report · Deficiencies cited
- Other Serious
  The caregiver did not practice good judgment when a child was released without obtaining proper identification of the individual.
  
  HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2023-11-22. Correction verified 2023-11-29.
- Other
  The caregiver did not know the name of the child released and therefore the wrong child was released to CPS.
  
  HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
  
  HHSC risk weight: Medium High. Corrected 2023-11-22. Correction verified 2023-11-29.
- Other Serious
  The permit holder failed to follow their own policy for the release of children.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2023-11-22. Correction verified 2023-11-29.
- Supervision & ratios Serious
  The operation did not follow their release policy when a child was released to an individual that was not verified by the release forms or parent. No ID was obtained by the operation.
  
  HHSC 746.4101 — Release of Children
  
  HHSC risk weight: High. Corrected 2023-11-22. Correction verified 2023-11-29.
- Illness & medication
  An incident report was not completed or provided to the parent after the incident occurred.
  
  HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
  
  HHSC risk weight: Medium. Corrected 2023-11-22. Correction verified 2023-11-29.
HHSC inspection history · no longer published by HHSC; kept here
Oct 24, 2023 Report · Deficiencies cited
- Other Serious
  The caregiver did not practice good judgment when a child was released without obtaining proper identification of the individual.
  
  HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2023-11-22. Correction verified 2023-11-29.
- Other
  The caregiver did not know the name of the child released and therefore the wrong child was released to CPS.
  
  HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
  
  HHSC risk weight: Medium High. Corrected 2023-11-22. Correction verified 2023-11-29.
- Other Serious
  The permit holder failed to follow their own policy for the release of children.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2023-11-22. Correction verified 2023-11-29.
- Supervision & ratios Serious
  The operation did not follow their release policy when a child was released to an individual that was not verified by the release forms or parent. No ID was obtained by the operation.
  
  HHSC 746.4101 — Release of Children
  
  HHSC risk weight: High. Corrected 2023-11-22. Correction verified 2023-11-29.
- Illness & medication
  An incident report was not completed or provided to the parent after the incident occurred.
  
  HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
  
  HHSC risk weight: Medium. Corrected 2023-11-22. Correction verified 2023-11-29.
HHSC inspection history
Apr 26, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 26, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 15, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The operation lacked a current health inspection.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2023-03-29. Correction verified 2023-03-20.
- Supervision & ratios Serious
  The operation lacked a current fire inspection.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2023-03-29. Correction verified 2023-03-20.
- Safety & premises Serious
  One van lacked a child safety alarm.
  
  HHSC 746.5625(a) — Electronic Child Safety Alarm - is equipped in each vehicle
  
  HHSC risk weight: High. Corrected 2023-05-01. Correction verified 2023-04-26.
HHSC inspection history · no longer published by HHSC; kept here
Mar 15, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The operation lacked a current health inspection.
  
  HHSC 746.3401(a) — Annual Sanitation Inspection
  
  HHSC risk weight: Medium High. Corrected 2023-03-29. Correction verified 2023-03-20.
- Supervision & ratios Serious
  The operation lacked a current fire inspection.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2023-03-29. Correction verified 2023-03-20.
- Safety & premises Serious
  One van lacked a child safety alarm.
  
  HHSC 746.5625(a) — Electronic Child Safety Alarm - is equipped in each vehicle
  
  HHSC risk weight: High. Corrected 2023-05-01. Correction verified 2023-04-26.
HHSC inspection history
Apr 21, 2022 Inspection · Deficiencies cited
- Staff background & training
  One out of four staff records lacked an affidavit
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2022-04-28. Correction verified 2022-04-25.
HHSC inspection history · no longer published by HHSC; kept here
Apr 21, 2022 Inspection · Deficiencies cited
- Staff background & training
  One out of four staff records lacked an affidavit
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2022-04-28. Correction verified 2022-04-25.
HHSC inspection history
Oct 26, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 26, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Think Box Child Care, 821 HIGH MEADOW DR, Pleasanton, TX 78064-2425 (operation ID 1365589, operation number 1714133), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.