A+ Highpointe Academy
3211 W CAMP WISDOM RD, Dallas, TX 75237 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 113
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- April Carter
- Phone
- (214) 331-7202
- Regulated since
- Oct 23, 2015
- HHSC IDs
- Operation 1211279 · number 1595496
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 1 | Supervision & ratios (1), Safety & premises (1) |
| 2025 | 4 | 0 | Illness & medication (1), Supervision & ratios (1), Records & paperwork (1), Other (1) |
| 2024 | 8 | 0 | Cleanliness & sanitation (1), Illness & medication (1), Safety & premises (1), Staff background & training (3), Other (2) |
Inspections, investigations & assessments
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Jul 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2026 Inspection · Deficiencies cited
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Safety & premises Serious
During the visit, a six-month-old slept in a restrictive device. The infant was not strapped correctly in the restrictive device. The infant woke up in the restrictive device when the inspector asked the caregiver to remove the blanket from the infant. The caregiver removed the infant from the restrictive device during the visit.
HHSC 746.2426(a)(2) — Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
HHSC risk weight: High. Corrected 2026-06-30. Correction verified 2026-07-08.
-
Supervision & ratios
During the visit, the operation did not have a current fire inspection available for review.
HHSC 746.5101(b) — Annual Fire Inspection - Conducted by Fire Marshal
HHSC risk weight: Medium High. Corrected 2026-07-03. Correction verified 2026-07-02.
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Safety & premises Serious
-
Apr 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 12, 2025 Inspection · Deficiencies cited
-
Other
During the monitoring visit there was one infant who did not have an up-to-date feeding form available for review. The last form available for review was completed in April.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2025-08-15. Correction verified 2025-08-14.
-
Supervision & ratios
The operation did not have a current annual sanitation inspection form available for review. The last inspection was completed in 2/2024.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2025-09-12. Correction verified 2025-09-17.
-
Records & paperwork
During the monitoring visit, there were five children who did not complete the health statement section on the admission form, and the yearly documentation was not available as well for some.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-08-29. Correction verified 2025-08-25.
-
Illness & medication
During the monitoring visit, there were seven children who did not have up-to-date shot records for review during the monitoring visit.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-08-29. Correction verified 2025-08-27.
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Other
-
Nov 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 17, 2024 Inspection · Deficiencies cited
-
Staff background & training
Five out of five staff did not have all the annual training hours available for review. The staff did not have trainings for child maltreatment/abuse, shaken baby syndrome, prevention of sids, understanding early childhood brain, emergency preparedness, preventing the spread of communicable diseases, food/allergies, understanding building safety, and handling and storing hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2024-11-18. Correction verified 2024-11-14.
-
Staff background & training
Five out of five staff completed CPR/First Aid training online.
HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
HHSC risk weight: Medium High. Corrected 2024-11-18. Correction verified 2024-11-19.
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Staff background & training
The director did not have the transportation training certificate available for review during the monitoring visit.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2024-10-31. Correction verified 2024-11-04.
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Safety & premises
The daily schedule posted in the classroom did not offer a second outdoor time for children while in care.
HHSC 746.2206(1) — Written Activity Plan - Outdoor Play Opportunities
HHSC risk weight: Medium. Corrected 2024-11-18. Correction verified 2024-11-19.
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Other
Two infants in the classroom did not have written feeding plans available to review during the monitoring visit.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2024-10-31. Correction verified 2024-11-05.
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Cleanliness & sanitation
During the monitoring visit, there were two toilets in the boys restroom that did not have a seat, and the top part of the toilet was damaged in the classroom. The girls restroom had one toilet that was damaged on top.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-11-18. Correction verified 2024-11-21.
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Other
During the monitoring visit, the fence on the playground was lifted up at the bottom of the fence. There was also trash on the playground.
HHSC 746.4305 — Fenced Outdoor Activity Space
HHSC risk weight: Medium High. Corrected 2024-11-18. Correction verified 2024-11-21.
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Illness & medication
Two out of ten children did not have a current shot record available for review during the monitoring visit.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-11-18. Correction verified 2024-11-19.
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Staff background & training
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Dec 18, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.