Brackenridge Children's Center, LLC

10 S 27TH ST, Mcallen, TX 78501 · Hidalgo County

2cited violations

1serious

5inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 73
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:00 PM
Director / administrator: Jackeline Matus
Phone: (956) 630-3647
Regulated since: Feb 8, 2012
HHSC IDs: Operation 905028 · number 1344526
Official record: HHSC Child Care Search

Violations by category

Staff background & training 2

Year by year

Year	Violations	Serious	Main categories
2023	2	1	Staff background & training (2)

Inspections, investigations & assessments

Feb 9, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 5, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 2, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 26, 2023 Inspection · Deficiencies cited
- Staff background & training Serious
  One out of five staff records reviewed has an invalid high school diploma and/or equivalent.
  
  HHSC 746.1107(2) — Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
  
  HHSC risk weight: Medium High. Corrected 2023-05-03. Correction verified 2023-05-09.
- Staff background & training
  Five out of five staff training records reviewed have First Aid / CPR training certificates that do not adhere to the specifications indicated under the American Heart Association website.
  
  HHSC 746.1329(c)(1)(A) — Documentation pediatric CPR-1st aid includes participant's name, training date, training title, trainer's name, length of training
  
  HHSC risk weight: Low. Corrected 2023-04-30. Correction verified 2023-04-27.
HHSC inspection history
Jun 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Brackenridge Children's Center, LLC, 10 S 27TH ST, Mcallen, TX 78501-7642 (operation ID 905028, operation number 1344526), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.