Joyful Hearts Learning Center Childcare

918 BISHOP ST, Commerce, TX 75428 · Hunt County

14cited violations

0serious

22inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 70
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Rhonda Brown
Phone: (903) 886-2414
Regulated since: Oct 1, 2018
HHSC IDs: Operation 1314938 · number 1680265
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 6
Staff background & training 4
Records & paperwork 2

Year by year

Year	Violations	Main categories
2026	2	Supervision & ratios (2)
2022	6	Supervision & ratios (2), Staff background & training (4)
2021	6	Cleanliness & sanitation (2), Supervision & ratios (2), Records & paperwork (2)

Inspections, investigations & assessments

Jul 20, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 20, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 1, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 1, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 27, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  A caregiver had 12 children in the 2-year-old age group; a 3-year-old child was moved to the next classroom, allowing both rooms to remain in ratio.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-27.
HHSC inspection history · no longer published by HHSC; kept here
Apr 27, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  A caregiver had 12 children in the 2-year-old age group; a 3-year-old child was moved to the next classroom, allowing both rooms to remain in ratio.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-27.
HHSC inspection history
Jun 20, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 20, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 17, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 17, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 16, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 16, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 13, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 13, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 31, 2022 Inspection · Deficiencies cited
- Staff background & training
  One caregiver did not complete the required training for working with chiilden under 24 months.
  
  HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
  
  HHSC risk weight: Medium High. Corrected 2022-09-09. Correction verified 2022-09-13.
- Staff background & training
  Two employees did not completed the required annual transporation training.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2022-09-09. Correction verified 2022-09-13.
- Supervision & ratios
  One caregivers was caring for six infants. The specified age group is twelve months. One caregiver to five children.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected 2022-08-31. Correction verified 2022-09-13.
HHSC inspection history
Aug 31, 2022 Inspection · Deficiencies cited
- Staff background & training
  One caregiver did not complete the required training for working with chiilden under 24 months.
  
  HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
  
  HHSC risk weight: Medium High. Corrected 2022-09-09. Correction verified 2022-09-13.
- Staff background & training
  Two employees did not completed the required annual transporation training.
  
  HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
  
  HHSC risk weight: Medium High. Corrected 2022-09-09. Correction verified 2022-09-13.
- Supervision & ratios
  One caregivers was caring for six infants. The specified age group is twelve months. One caregiver to five children.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected 2022-08-31. Correction verified 2022-09-13.
HHSC inspection history · no longer published by HHSC; kept here
Oct 29, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 29, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 12, 2021 Inspection · Deficiencies cited
- Supervision & ratios
  One caregiver was caring for eleven children. The specify age group is 18 months. One caregiver to nine children.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected 2021-10-12. Correction verified 2021-10-29.
- Cleanliness & sanitation
  The operation did not ensure that the garbage was inaccessible to children.
  
  HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
  
  HHSC risk weight: Medium High. Corrected 2021-10-14. Correction verified 2021-10-29.
- Records & paperwork
  Four children's record did not have a health statement on file.
  
  HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
  
  HHSC risk weight: Medium. Corrected 2021-10-18. Correction verified 2021-10-29.
HHSC inspection history
Oct 12, 2021 Inspection · Deficiencies cited
- Supervision & ratios
  One caregiver was caring for eleven children. The specify age group is 18 months. One caregiver to nine children.
  
  HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
  
  HHSC risk weight: Medium High. Corrected 2021-10-12. Correction verified 2021-10-29.
- Cleanliness & sanitation
  The operation did not ensure that the garbage was inaccessible to children.
  
  HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
  
  HHSC risk weight: Medium High. Corrected 2021-10-14. Correction verified 2021-10-29.
- Records & paperwork
  Four children's record did not have a health statement on file.
  
  HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
  
  HHSC risk weight: Medium. Corrected 2021-10-18. Correction verified 2021-10-29.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Joyful Hearts Learning Center Childcare, 918 BISHOP ST, Commerce, TX 75428-2206 (operation ID 1314938, operation number 1680265), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.