Marjorie Gonzales Happy Hearts
3235 CLOVERLEAF DR, Waco, TX 76706 · Mclennan County
Program
- Type
- Licensed child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten
- Hours
- 07:15 AM-05:15 PM
- Director / administrator
- Marjorie Gonzales
- Phone
- (254) 265-5836
- Regulated since
- May 9, 2011
- HHSC IDs
- Operation 615472 · number 1110307
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 7 | 3 | Cleanliness & sanitation (2), Food & allergies (1), Other (4) |
| 2025 | 1 | 0 | Other (1) |
| 2024 | 8 | 6 | Illness & medication (1), Supervision & ratios (2), Safety & premises (2), Staff background & training (2), Other (1) |
Inspections, investigations & assessments
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Apr 7, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 26, 2026 Inspection · Deficiencies cited
-
Other
There was no written activity plan available for review.
HHSC 747.2103(a)(2) — Written Activity Plan - Outline Daily Activities
HHSC risk weight: Medium. Corrected 2026-04-02. Correction verified 2026-04-07.
-
Other
Children were observed to be made to sit after breakfast for an extended period of time buckled into feeding chairs. The children were removed from the chairs and allowed to move freely during the inspection.
HHSC 747.2103(a)(4) — Written Activity Plan - No Long Waiting Periods
HHSC risk weight: Medium. Corrected 2026-03-26. Correction verified 2026-04-07.
-
Food & allergies Serious
The nutritional guidelines were not met for a breakfast meal.
HHSC 747.3101(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2026-03-26. Correction verified 2026-04-07.
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Other
Menus are required to be dated to ensure they are rotating and that proper nutrition is provided.
HHSC 747.3113(3) — Rotated Menus Dated
HHSC risk weight: Medium. Corrected 2026-04-02. Correction verified 2026-04-07.
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Other
-
Mar 12, 2026 Inspection · Deficiencies cited
-
Other
Children ages 3 months to 2 years old were observed in a room where the tv screen was in use.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected 2026-03-12. Correction verified 2026-03-26.
-
Cleanliness & sanitation Serious
There was one diaper cream observed to be unlabelled. The item was labeled during the inspection.
HHSC 747.3301(5) — Diaper Changing Steps-Label Powders, Lotions with Name
HHSC risk weight: Medium High. Corrected 2026-03-12. Correction verified 2026-03-26.
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Cleanliness & sanitation Serious
A child was observed to have their diaper changed in the main play area of the home.
HHSC 747.3303(b) — Diaper Changing Equipment - No Play or Eating Surfaces Used
HHSC risk weight: Medium High. Corrected 2026-03-12. Correction verified 2026-03-26.
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Other
-
Apr 28, 2025 Inspection · Deficiencies cited
-
Other
Four of four infants did not have parent signed infant feeding instructions available for review during the inspection.
HHSC 747.2321(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-05-05. Correction verified 2025-05-02.
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Other
-
Apr 17, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jun 20, 2024 Inspection · Deficiencies cited
-
Safety & premises Serious
There is no flashlights or emergency lighting available for emergency situations.
HHSC 747.5015 — Emergency Lighting
HHSC risk weight: Medium High. Corrected 2024-06-27. Correction verified 2024-06-24.
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Other Serious
Carbon dioxide detector was not functioning properly.
HHSC 747.5333(1) — CO Detection System Type-Individual (UL) Listed Plug In, Hardwire, Battery
HHSC risk weight: Medium High. Corrected 2024-06-27. Correction verified 2024-06-24.
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Safety & premises Serious
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Mar 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 19, 2024 Inspection · Deficiencies cited
-
Staff background & training
Caregiver was unable to show documentation of 19 hours of the require annual training.
HHSC 747.1305(d) — Caregivers Required Annual Training-Required Topics without hour restriction
HHSC risk weight: Medium. Corrected 2024-03-26. Correction verified 2024-03-26.
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Supervision & ratios Serious
Primary caregiver was with 10 children 4-infants, 6-18months and up.Assistan caregiver was not at operation. Assistant caregiver was contacted and arrived to get ratios into compliance.
HHSC 747.1801 — Child/Caregiver Ratio - Licensed Child Care Home
HHSC risk weight: Medium High. Corrected 2024-03-19. Correction verified 2024-03-26.
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Supervision & ratios Serious
Two babies 8 months of age were asleep and had blankets on them during the nap.
HHSC 747.501(6) — Written Operational Policies - Safe Sleep for Infants
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-03-19.
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Staff background & training
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Mar 12, 2024 Inspection · Deficiencies cited
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Staff background & training
Caregiver was able to show documentation of 5 of the required training hours for this year.
HHSC 747.1305(d) — Caregivers Required Annual Training-Required Topics without hour restriction
HHSC risk weight: Medium. Corrected 2024-03-26. Correction verified 2024-03-19.
-
Illness & medication Serious
Caregiver was not at operation due to illness. Caregiver arrived to get ratios into compliance.
HHSC 747.1801 — Child/Caregiver Ratio - Licensed Child Care Home
HHSC risk weight: Medium High. Corrected 2024-03-12. Correction verified 2024-03-19.
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Safety & premises Serious
Sleeping infant had a bottle of milk in porta crib.
HHSC 747.2319(6) — Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-03-12.
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Staff background & training
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Apr 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 18, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.