Giggles And Smiles Learning Center
2000 10TH ST, Floresville, TX 78114 · Wilson County
Program
- Type
- Licensed center
- Licensed capacity
- 147
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-05:30 PM
- Director / administrator
- Jeanette Herrera
- Phone
- (830) 393-3814
- Regulated since
- Feb 1, 2016
- HHSC IDs
- Operation 1168135 · number 1557279
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 0 | Supervision & ratios (1) |
| 2025 | 13 | 2 | Cleanliness & sanitation (2), Supervision & ratios (4), Safety & premises (1), Other (6) |
| 2024 | 8 | 3 | Cleanliness & sanitation (2), Supervision & ratios (3), Safety & premises (1), Staff background & training (2) |
| 2023 | 2 | 1 | Cleanliness & sanitation (1), Staff background & training (1) |
| 2022 | 11 | 3 | Cleanliness & sanitation (1), Supervision & ratios (2), Safety & premises (2), Staff background & training (4), Other (2) |
| 2021 | 7 | 1 | Supervision & ratios (1), Safety & premises (1), Other (5) |
Inspections, investigations & assessments
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Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 29, 2026 Report · Deficiencies cited
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Supervision & ratios
A child participated in a field trip without the operation obtaining the required signed permission.
HHSC 746.3001(1) — Field Trips - Signed Permission
HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-20.
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Supervision & ratios
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Apr 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 14, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 8, 2025 Inspection · Deficiencies cited
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Other
One infant did not have a current feeding schedule at review. *Parent emailed the feeding schedule within an hour*
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-09-08.
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Other
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Jul 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2025 Inspection · Deficiencies cited
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Other Serious
Caregiver did not know many children they were responsible for during nap time.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-07-28. Correction verified 2025-07-24.
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Supervision & ratios
There were forty-two children to one caregiver during nap time. Note this was corrected when the twelve children that were awake were transitioned to another room to be supervised by a caregiver.
HHSC 746.1609 — Maximum Group Size 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-07-28. Correction verified 2025-07-24.
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Other
The lightning in the classroom was insufficient to see the children's faces. This was corrected when the hallway light was turned on, allowing light to enter the classroom.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2025-07-28. Correction verified 2025-07-24.
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Other Serious
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Jun 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 3, 2025 Report · Deficiencies cited
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Other
A child had a serious self-inflicted injury in a sensitive area of the body and parent was not notified immediately.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2025-07-26. Correction verified 2025-07-14.
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Other
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May 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 27, 2025 Inspection · Deficiencies cited
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Supervision & ratios
Infants were grouped with children of 18 month difference. This was corrected when the caregivers transitioned the children to their rooms.
HHSC 746.1605(1) — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2025-02-11. Correction verified 2025-02-03.
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Supervision & ratios
There were two caregiver caring for 6 infants and 31 children ages 18 months and up. This was corrected when caregivers transitioned their student to their individual classrooms.
HHSC 746.1615 — Child/Caregiver Ratio - Opening/Closing
HHSC risk weight: Medium. Corrected 2025-02-11. Correction verified 2025-02-03.
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Safety & premises
Children were not fastened with the safety straps on the high chairs. This was corrected when the caregiver strapped the children with the safety straps.
HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
HHSC risk weight: Medium High. Corrected 2025-01-27. Correction verified 2025-02-03.
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Other Serious
The children were restricted in the highchair for 19 minutes. This was corrected when the caregivers removed the children from the highchairs.
HHSC 746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes
HHSC risk weight: High. Corrected 2025-02-11. Correction verified 2025-02-03.
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Cleanliness & sanitation
Children were eating cheerios directly from the table. This was corrected when caregiver threw away the cheerios and provided new cheerios on top of a napkin.
HHSC 746.3317(6) — Food Service and Preparation Requirement - Use Sanitary Holders
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-01-27.
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Cleanliness & sanitation
The caregiver did not wash her hands after wiping the child's nose. This was corrected when the caregiver was guided to wash her hands.
HHSC 746.3415(7) — Employee Handwashing After Handling or Cleaning Bodily Fluids
HHSC risk weight: Medium High. Corrected 2025-01-27. Correction verified 2025-02-03.
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Other
Outlet in the 18-24 month classroom was uncovered. This was corrected when the director covered the outlets.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-01-27.
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Supervision & ratios
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Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 10, 2025 Inspection · Deficiencies cited
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Supervision & ratios
There were a total of 7 children to one caregiver however the specified age group is17 months therefore caregiver was over ratio by 2 children. Note: This was corrected when another caregiver joined the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-01-25. Correction verified 2025-01-22.
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Supervision & ratios
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Dec 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 17, 2024 Report · Deficiencies cited
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Staff background & training
Two sippy cups appeared to have some sort of bacteria (black dots) inside the cup.
HHSC 746.2505(4)(B) — Furnishings and Equipment for Toddlers - Bottles & Training Cups Cleaned and Sanitized Between Each Use
HHSC risk weight: Medium. Corrected 2025-01-17. Correction verified 2025-01-10.
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Staff background & training
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Oct 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 16, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
A person with a pending eligibility status was observed in direct contact with children. This was corrected at inspection when the caregiver left the building.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2024-10-16.
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Cleanliness & sanitation
Due to construction, the infant class temporarily moved to a room without a sink. This was corrected at inspection when the class relocated into a room with a sink.
HHSC 746.2405(4) — Infant Care Area Furnishings and Equipment - Hand-washing Sink
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-10-16.
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Staff background & training Serious
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Aug 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 27, 2024 Report · Deficiencies cited
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Cleanliness & sanitation
The daily report for a 17-month-old shows the infant was changed once at 10:59 am on 7/9/2024 resulting in a severe rash. No other diaper changes were logged for the child that day.
HHSC 746.2401(4) — Basic Requirements for Infants - Prompt Attention to Needs
HHSC risk weight: Medium High. Corrected 2024-10-08. Correction verified 2024-10-16.
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Cleanliness & sanitation
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May 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 14, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
A caregiver stepped out of the classroom to answer the door leaving the children unsupervised.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-04-23. Correction verified 2024-05-14.
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Supervision & ratios
A classroom had 11 children between 10 months - 22 months with one caregiver during naptime. The specified age group was 12-17 months with the caregiver being over ratio by 5 children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-04-23. Correction verified 2024-05-14.
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Supervision & ratios Serious
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Mar 28, 2024 Inspection · Deficiencies cited
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Supervision & ratios
A classroom had 11 children between 10 months - 22 months with one caregiver during naptime. The specified age group was 12-17 months with the caregiver being over ratio by 5 children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-03-28. Correction verified 2024-04-23.
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Safety & premises Serious
A ball play item on the play structure had several broken balls. Corrected at inspection: The balls were taken off.
HHSC 746.4601(7) — Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
HHSC risk weight: High. Corrected at inspection. Corrected 2024-03-28.
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Supervision & ratios
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Dec 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 3, 2023 Report · Deficiencies cited
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Cleanliness & sanitation
The caregiver failed to ensure a used diaper wipe was discarded after use and accidentally left it in a child's clean diaper.
HHSC 746.3501(2) — Diaper Changing Steps- Cleanse Child with Individual Cloths
HHSC risk weight: Medium High. Corrected 2023-11-27. Correction verified 2023-12-05.
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Cleanliness & sanitation
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Apr 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 4, 2023 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver without a completed background check was observed to be in a classroom. **This was corrected at the inspection when the caregiver left the premises.**
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2023-04-04.
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Staff background & training Serious
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Dec 9, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
There was a broken plastic portal in the outdoor climbing equipment which had a sharp hole in it that presented a hazard for entrapment. This was corrected at inspection when the broken portal was removed from the equipment.
HHSC 746.4601(3) — Safety Requirements for Active Play Equipment - No Entrapment Openings
HHSC risk weight: High. Corrected at inspection. Corrected 2022-12-09.
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Safety & premises Serious
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Oct 19, 2022 Inspection · Deficiencies cited
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Staff background & training
Two infant caregivers did not have proof of training available to review in the required topics of Shaken Baby Syndrome, SIDS, and Safe Sleep.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-11-02. Correction verified 2022-11-02.
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Safety & premises Serious
One child's record was missing the required Emergency Care Authorization.
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2022-10-19. Correction verified 2022-10-21.
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Staff background & training
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Sep 26, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 17, 2022 Inspection · Deficiencies cited
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Other
There was one television in the infant room that was not anchored or secured. There was one television in the after school room that was not anchored or secured. This was corrected at inspection when the director had the televisions removed from the classrooms.
HHSC 746.3701(9) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-06-17.
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Cleanliness & sanitation
There was no soap or paper towels available in the boy's and girl's toddler restrooms. This was corrected at inspection when the soap and paper towels were stocked.
HHSC 746.4405 — Location of Handwashing Sink
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-06-17.
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Other
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May 20, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2022 Inspection · Deficiencies cited
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Other
At the time of inspection several staff in direct care of a group of children were using their cell phones.
HHSC 746.1203(6) — Responsibilities of Caregivers - Free of other activities
HHSC risk weight: Medium High. Corrected 2022-04-27. Correction verified 2022-05-20.
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Other
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Apr 26, 2022 Report · Deficiencies cited
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Staff background & training Serious
Three employees were working in the center without a current background check and current FBI fingerprints.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-05-16. Correction verified 2022-05-20.
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Staff background & training
Two caregivers in the infant room were not certified in CPR and First Aid.
HHSC 746.1301(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric first aid with rescue breathing
HHSC risk weight: Medium High. Corrected 2022-05-16. Correction verified 2022-05-20.
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Staff background & training
Two caregivers in the infant room were not certified in SIDS and Shaken Baby Training.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2022-05-16. Correction verified 2022-05-20.
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Supervision & ratios
Based on the observations made during the inspection, there were 6 children ages 12 to 18months old with one caregiver. There were 23 three and four year old children with one caregiver. This was corrected when a second caregiver arrived in the classroom. This was corrected when the classes were split and a second caregiver took the other class.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-05-16. Correction verified 2022-05-20.
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Supervision & ratios
Based on the information gathered, the center director took all the children's records away from the center to keep them safe from another person in the center.
HHSC 746.601(a) — Provide Access to Children's Records - During Hours of Operation
HHSC risk weight: Medium. Corrected 2022-05-16. Correction verified 2022-05-20.
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Staff background & training Serious
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Dec 21, 2021 Inspection · Deficiencies cited
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Other
Two infant feeding schedules were expired at the time of inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-12-31. Correction verified 2022-02-04.
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Other
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Dec 13, 2021 Inspection · Deficiencies cited
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Supervision & ratios
At the time of inspection the caregvier in the 12 to 17 month old classroom had 6 children. This was corrected when the director took the oldest child to the next room.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2021-12-13. Correction verified 2021-12-21.
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Other
At the time of inspection there were not any current activity plans posted.
HHSC 746.2203(a) — Written Activity Plans
HHSC risk weight: Medium. Corrected 2021-12-17. Correction verified 2021-12-21.
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Other
Two infant feeding schedules were expired at the time of inspection.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2021-12-17. Correction verified 2021-12-21.
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Other Serious
At the time of inspection one infant with a wedge under the mattress without a sleep exception form on file. The wedge was removed.
HHSC 746.2427 — AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant
HHSC risk weight: High. Corrected 2021-12-13. Correction verified 2021-12-21.
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Other
The pea gravel and the mulch around the fall zones of the play structure was not maintained at its proper depth.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2022-01-03. Correction verified 2021-12-21.
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Safety & premises
The fire drill has not been completed since September. This was corrected when a fire drill was completed during the inspection.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-12-13.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
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If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.