Glen Oaks School
12105 PLANO RD, Dallas, TX 75243 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 150
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Randa Sharber
- Phone
- (972) 231-3135
- Regulated since
- Jul 14, 2005
- HHSC IDs
- Operation 275953 · number 850946
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 1 | Illness & medication (1), Safety & premises (1) |
| 2025 | 2 | 1 | Supervision & ratios (1), Safety & premises (1) |
| 2024 | 5 | 1 | Safety & premises (1), Records & paperwork (1), Other (3) |
| 2022 | 1 | 1 | Other (1) |
| 2021 | 3 | 1 | Cleanliness & sanitation (1), Illness & medication (1), Staff background & training (1) |
Inspections, investigations & assessments
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Jun 30, 2026 Inspection · Deficiencies cited
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Safety & premises
One of the ten children's files reviewed did not have another listed adult to notify in the event of an emergency.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2026-07-03. Correction verified 2026-07-02.
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Illness & medication Serious
One of the ten files reviewed was missing immunizations on file.
HHSC 746.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2026-07-10. Correction verified 2026-07-02.
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Safety & premises
-
Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 3, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2025 Inspection · Deficiencies cited
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Safety & premises
Loose fill under one playground structure does not meet at depth of at least six inches.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2025-08-21. Correction verified 2025-08-21.
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Supervision & ratios Serious
An electronic safety alarm on one bus has not been working since the start of summer. The operation uses this bus on field trips.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2025-08-21. Correction verified 2025-08-21.
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Safety & premises
-
May 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 2, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2024 Inspection · Deficiencies cited
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Other
One caregiver was observed using their personal cell phone while children were napping.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-08-26. Correction verified 2024-09-04.
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Other
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May 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 19, 2024 Inspection · Deficiencies cited
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Safety & premises
Loose fill was not poured at an appropriate depth of six inches for a playground structure that is five feet tall or less.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2024-05-13. Correction verified 2024-05-13.
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Safety & premises
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Apr 11, 2024 Report · Deficiencies cited (self-report)
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Other
Caregivers attempt to keep infants awake if they appear sleepy outside of the scheduled napping hours. Caregivers have placed cold towels on the child's cheeks or walked them in a stroller to keep them awake.
HHSC 746.2423 — Naptime for Infants
HHSC risk weight: Medium. Corrected 2024-05-06. Correction verified 2024-05-13.
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Other Serious
This standard was tasked as part of an investigation and found deficient. An infant slept in a stroller for at least 10 minutes.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2024-05-06. Correction verified 2024-05-13.
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Records & paperwork
This standard was tasked as part of an investigation and found deficient. Daily reports are not completed for the 12-17 month infant classroom.
HHSC 746.2431 — Infant Daily Report - Share with Parent
HHSC risk weight: Medium High. Corrected 2024-05-06. Correction verified 2024-05-06.
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Other
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Sep 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2022 Report · Deficiencies cited
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Other Serious
Through interviews, it was determined that caregivers have been yelling at children.
HHSC 746.2805(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2022-12-23. Correction verified 2023-01-06.
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Other Serious
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Oct 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 18, 2021 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
Cleaning supplies were not marked. This was corrected during inspection.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2021-10-18.
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Illness & medication
Review of the medication authorization form.The operation did not document the following. 1. The dosage amount given 2. The date and time given This was corected at inspection.
HHSC 746.3805(c)(3) — Medication Records - Date, Time and Amount Given
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-18.
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Staff background & training
Eight staff files reviewed and one director files reviewed did not have documentation for the required 24 and 30 hours of training as stated in standard 746.1309 and 746.1311.
HHSC 746.901(5) — Required Personnel Records- Training Hours
HHSC risk weight: Medium. Corrected 2021-11-04. Correction verified 2021-11-08.
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Cleanliness & sanitation Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.