Primrose School Of Round Rock At Forest Creek
3313 FOREST CREEK DR, Round Rock, TX 78664 · Williamson County
Program
- Type
- Licensed center
- Licensed capacity
- 187
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Gabriella Marzan
- Phone
- (512) 828-5777
- Regulated since
- May 16, 2017
- HHSC IDs
- Operation 1276484 · number 1652152
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 2 | Supervision & ratios (1), Staff background & training (1) |
| 2025 | 1 | 0 | Supervision & ratios (1) |
| 2023 | 2 | 2 | Discipline & child guidance (1), Other (1) |
Inspections, investigations & assessments
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Jun 9, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver who was present did not have an active background check at the time of the inspection.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected 2026-06-10. Correction verified 2026-06-25.
-
Staff background & training Serious
-
Jun 5, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Feb 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 2, 2026 Report · Deficiencies cited
-
Supervision & ratios Serious
There is enough evidence to support that a child was served food containing her known allergen while in care. The child is no longer enrolled at the operation.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-02-17.
-
Supervision & ratios Serious
-
Jan 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 31, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
During an inspection it was found that one classroom had children 17 months and younger with reduced nap time ratio.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2025-12-31. Correction verified 2026-01-29.
-
Supervision & ratios
-
Jul 8, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 25, 2023 Report · Deficiencies cited
-
Discipline & child guidance Serious
There is enough evidence to support that a caregiver flicked a child's ear and physically handled children in a rough manner.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2023-06-23. Correction verified 2023-07-06.
-
Other Serious
There is enough evidence to support that a caregiver was yelling at children in care.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2023-06-23. Correction verified 2023-07-06.
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Discipline & child guidance Serious
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Feb 21, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 24, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Mar 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jan 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 15, 2021 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 26, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.