Pooh's Playhouse Learning Center

11310 QUAIL RUN ST, Dallas, TX 75238 · Dallas County

19cited violations

13serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Taria Jackson
Phone: (214) 897-2130
Regulated since: Jan 7, 2021
HHSC IDs: Operation 1355811 · number 1708063
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Illness & medication 1
Supervision & ratios 9
Safety & premises 3
Food & allergies 1
Staff background & training 1
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	1	0	Supervision & ratios (1)
2025	5	4	Cleanliness & sanitation (2), Illness & medication (1), Safety & premises (1), Food & allergies (1)
2024	3	1	Safety & premises (2), Other (1)
2023	4	4	Supervision & ratios (4)
2022	6	4	Supervision & ratios (4), Staff background & training (1), Other (1)

Inspections, investigations & assessments

Jun 29, 2026 Inspection · Deficiencies cited
- Supervision & ratios
  Documentation reviewed during the inspection showed the operation's Children's Products Certification form was last completed on 10/25/2023. This was corrected at inspection.
  
  HHSC 747.3935(c) — Children's Products- Posting of CPSC website
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-06-29.
HHSC inspection history
Mar 16, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 14, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 15, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 2, 2025 Inspection · Deficiencies cited
- Food & allergies
  Feeding instructions for one infant that is not on table food were last updated at the time of enrollment, December, 2024.
  
  HHSC 747.2321(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2025-07-10. Correction verified 2025-07-15.
- Cleanliness & sanitation Serious
  Children ate snack and lunch. They were not prompted to wash their hands before.
  
  HHSC 747.3213(1) — Children Handwashing Before Eating
  
  HHSC risk weight: Medium High. Corrected 2025-07-02. Correction verified 2025-07-15.
- Cleanliness & sanitation Serious
  Children were not prompted to wash their hands after coming in from outside.
  
  HHSC 747.3213(4) — Children Handwashing After Outdoor Activities
  
  HHSC risk weight: Medium High. Corrected 2025-07-02. Correction verified 2025-07-15.
- Safety & premises Serious
  The fire extinguisher for the home is not in proper working order. The extinguisher is not charged.
  
  HHSC 747.5103 — Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal
  
  HHSC risk weight: Medium High. Corrected 2025-07-10. Correction verified 2025-07-15.
- Illness & medication Serious
  One child enrolled does not have immunizations on file.
  
  HHSC 747.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2025-07-10. Correction verified 2025-07-15.
HHSC inspection history
Jun 30, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 13, 2024 Inspection · Deficiencies cited
- Safety & premises
  Documentation for inspecting fire extinguishers, smoke detectors, and carbon monoxide detectors for the 2024 calendar year were not available.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2024-10-01. Correction verified 2024-10-14.
HHSC inspection history
Aug 27, 2024 Inspection · Deficiencies cited
- Other Serious
  The swing set in the backyard does not have a proper use zone.
  
  HHSC 747.4607(a) — Measurement of Use Zone for Swings - in Front and Rear
  
  HHSC risk weight: Medium High. Corrected 2024-09-03. Correction verified 2024-09-13.
- Safety & premises
  Documentation for fire drills, severe weather drills, lock down drills, inspecting fire extinguishers, smoke detectors, and carbon monoxide detectors for the 2024 calendar year were not available.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2024-09-06. Correction verified 2024-09-13.
HHSC inspection history
Nov 30, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 25, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 8, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 31, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation did not have outlet in covers in the rooms children will use.
  
  HHSC 747.3501 — Safety - Areas Free From Hazards
  
  HHSC risk weight: Medium High. Corrected 2023-06-02. Correction verified 2023-06-08.
- Supervision & ratios Serious
  The operation did not have a mounted fire extinguisher.
  
  HHSC 747.5105 — Mounting of Fire Extinguishers
  
  HHSC risk weight: Medium High. Corrected 2023-06-02. Correction verified 2023-06-08.
- Supervision & ratios Serious
  The operation did not have a smoke detector in a area children will use.
  
  HHSC 747.5111 — Smoke-Detection System
  
  HHSC risk weight: High. Corrected 2023-06-02. Correction verified 2023-06-08.
- Supervision & ratios Serious
  The operation did not have a carbon monoxide on both levels of the home.
  
  HHSC 747.5335(a)(1) — Electric or Battery Operated CO Detection System- One for Each Level of Every Building
  
  HHSC risk weight: Medium High. Corrected 2023-06-02. Correction verified 2023-06-08.
HHSC inspection history
Jan 19, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 21, 2022 Inspection · Deficiencies cited
- Staff background & training
  The director is missing 12 hours of the required annual training hours from 7/28/21-7/28/22.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2022-12-09. Correction verified 2022-12-05.
HHSC inspection history
Nov 14, 2022 Report · Deficiencies cited
- Supervision & ratios Serious
  The operation provided unauthorized field trip on more than one occasion.
  
  HHSC 747.2901(a) — Field Trips - Ensure Safety
  
  HHSC risk weight: High. Corrected 2023-01-03. Correction verified 2023-01-19.
- Supervision & ratios
  The operation did not notify licensing to add transportation to permit.
  
  HHSC 747.301(6) — Notification of Additional Services Offered
  
  HHSC risk weight: Medium. Corrected 2023-01-03. Correction verified 2023-01-19.
- Supervision & ratios Serious
  Three parents were called, and they stated car seats were not left at the operation days field trips were conducted.
  
  HHSC 747.5407(a) — Child Passenger Safety Seat System - Must Use for Each Child in When Transporting and be Properly Installed
  
  HHSC risk weight: Medium High. Corrected 2023-01-03. Correction verified 2023-01-19.
- Supervision & ratios Serious
  The operation did not have sign in and out logs for all operating days.
  
  HHSC 747.635(a) — Sign-in and Sign-out Logs Maintained
  
  HHSC risk weight: Medium High. Corrected 2022-11-21. Correction verified 2022-12-02.
- Other Serious
  The director provided false contact information for parents on admission forms.
  
  HHSC HRC42.04412(a) - Interference with an investigation — HRC42.04412(a) - Interference with an investigation
  
  HHSC risk weight: High. Corrected 2023-01-03. Correction verified 2023-01-19.
HHSC inspection history
Jan 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Pooh's Playhouse Learning Center, 11310 QUAIL RUN ST, Dallas, TX 75238-3848 (operation ID 1355811, operation number 1708063), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.