Cadence Academy
2117 E ROSEMEADE PKWY, Carrollton, TX 75007 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 360
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Stephanie Sharp
- Phone
- (972) 394-0613
- Regulated since
- Jul 1, 2020
- HHSC IDs
- Operation 1347675 · number 1702982
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 0 | Safety & premises (2), Other (2) |
| 2025 | 12 | 2 | Supervision & ratios (4), Safety & premises (2), Food & allergies (2), Records & paperwork (2), Other (2) |
| 2024 | 4 | 2 | Supervision & ratios (2), Safety & premises (2) |
| 2023 | 6 | 4 | Discipline & child guidance (4), Other (2) |
| 2022 | 28 | 16 | Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (2), Safety & premises (10), Staff background & training (6), Other (6) |
| 2021 | 4 | 2 | Safety & premises (4) |
Inspections, investigations & assessments
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Jun 29, 2026 Inspection · Deficiencies cited
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Safety & premises
Food allergy emergency plans were reviewed. One child's form lacked the parent/guardian signature, and the date was missing from the FARE Plans.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2026-07-06. Correction verified 2026-07-13.
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Other
Review of documetation provided show that the last gas inspection was conducted on 6/18/2024.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2026-07-10. Correction verified 2026-07-15.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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Jun 29, 2026 Inspection · Deficiencies cited
-
Safety & premises
Food allergy emergency plans were reviewed. One child's form lacked the parent/guardian signature, and the date was missing from the FARE Plans.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2026-07-06. Correction verified 2026-07-13.
-
Other
Review of documetation provided show that the last gas inspection was conducted on 6/18/2024.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2026-07-10. Correction verified 2026-07-15.
-
Safety & premises
-
Sep 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 19, 2025 Inspection · Deficiencies cited
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Other
A child who does not attend school did not have a health statement.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2025-08-25. Correction verified 2025-08-21.
-
Records & paperwork
2 staff's files were missing pre-affidavit documents due to them being hired after 9/2023. The Director had the 2 staff complete the pre-affidavit documents during the inspection.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-08-19.
HHSC inspection history · no longer published by HHSC; kept here
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Other
-
Aug 19, 2025 Inspection · Deficiencies cited
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Other
A child who does not attend school did not have a health statement.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2025-08-25. Correction verified 2025-08-21.
-
Records & paperwork
2 staff's files were missing pre-affidavit documents due to them being hired after 9/2023. The Director had the 2 staff complete the pre-affidavit documents during the inspection.
HHSC 746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-08-19.
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Other
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Jul 11, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
The operation failed to immediately notify the parent when the child consumed a food the child was allergic to.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2025-09-19. Correction verified 2025-09-25.
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Safety & premises
A child with a food allergy did not have a food allergy emergency plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-25.
-
Supervision & ratios
The operation did not have a list posted with a child?s food allergy that require an emergency plan.
HHSC 746.401(10) — Required Postings-Child's Food Allergies
HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-25.
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Food & allergies
A caregiver served a child a food listed as a food allergy.
HHSC 746.403(b) — Posting Requirements - Child's Food Allergy Plans
HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-25.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios Serious
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Jul 11, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
The operation failed to immediately notify the parent when the child consumed a food the child was allergic to.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2025-09-19. Correction verified 2025-09-25.
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Safety & premises
A child with a food allergy did not have a food allergy emergency plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-25.
-
Supervision & ratios
The operation did not have a list posted with a child?s food allergy that require an emergency plan.
HHSC 746.401(10) — Required Postings-Child's Food Allergies
HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-25.
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Food & allergies
A caregiver served a child a food listed as a food allergy.
HHSC 746.403(b) — Posting Requirements - Child's Food Allergy Plans
HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-25.
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Supervision & ratios Serious
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Sep 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 7, 2024 Inspection · Deficiencies cited
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Safety & premises
The top part of the tunnel portion of the school age playscape equipment is broken.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-05-14. Correction verified 2024-05-22.
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Supervision & ratios Serious
The operation has 3 vans that have inoperable alarms.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2024-05-21. Correction verified 2024-05-22.
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Safety & premises
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May 7, 2024 Inspection · Deficiencies cited
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Safety & premises
The top part of the tunnel portion of the school age playscape equipment is broken.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-05-14. Correction verified 2024-05-22.
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Supervision & ratios Serious
The operation has 3 vans that have inoperable alarms.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2024-05-21. Correction verified 2024-05-22.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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Apr 19, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 19, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Sep 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 21, 2023 Inspection · Deficiencies cited
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Other
A classroom was observed to be missing 4 outlet covers. When addressed, assistant director replaced the covers during the inspection.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-09-21.
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Other
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Sep 21, 2023 Inspection · Deficiencies cited
-
Other
A classroom was observed to be missing 4 outlet covers. When addressed, assistant director replaced the covers during the inspection.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-09-21.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jan 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 4, 2023 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
This standard was evaluated in regard to an investigation and a violation was found. A caregiver scolded a child in an intimidating manner.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2023-01-25. Correction verified 2023-01-26.
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Discipline & child guidance Serious
This standard was evaluated in regard to an investigation and a violation was found. A caregiver flicked a child's temple as a form of discipline.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2023-01-25. Correction verified 2023-01-26.
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Discipline & child guidance Serious
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Jan 4, 2023 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
This standard was evaluated in regard to an investigation and a violation was found. A caregiver scolded a child in an intimidating manner.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2023-01-25. Correction verified 2023-01-26.
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Discipline & child guidance Serious
This standard was evaluated in regard to an investigation and a violation was found. A caregiver flicked a child's temple as a form of discipline.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2023-01-25. Correction verified 2023-01-26.
HHSC inspection history · no longer published by HHSC; kept here
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Discipline & child guidance Serious
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Nov 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 12, 2022 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
Cleaning and disinfecting chemical spray bottles were store in the lower cabinets and they were accessible to the children. The child proof lock on the cabinet doors were not working. These were moved to upper cabinet during the inspection.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-12.
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Safety & premises
In the playground, the wood barrier was disconnected and in the gap, nails were exposed.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-11-07.
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Other
The outlets were not covered in the inside playground area and in the older infant room. It was corrected when the outlets were covered.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-10-12.
-
Safety & premises Serious
In the school age building playground, a rocking play equipment was not securely anchored.
HHSC 746.4601(5) — Safety Requirements for Active Play Equipment - Securely Anchored
HHSC risk weight: High. Corrected 2022-11-04. Correction verified 2022-11-07.
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Safety & premises
The emergerncy preparedness plans does not address how to evacuate and relocate children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency,
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-11-07.
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Safety & premises Serious
Some of the children who are transported do not have emergency medical authorization in the transportation binders.
HHSC 746.5617(a)(2) — Required Equipment in Vehicles - Emergency Medical Information
HHSC risk weight: High. Corrected 2022-10-28. Correction verified 2022-11-07.
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Illness & medication
Two out of 10 children's records I eva luted did not have current immunization records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-11-07.
HHSC inspection history · no longer published by HHSC; kept here
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Cleanliness & sanitation Serious
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Oct 12, 2022 Inspection · Deficiencies cited
-
Cleanliness & sanitation Serious
Cleaning and disinfecting chemical spray bottles were store in the lower cabinets and they were accessible to the children. The child proof lock on the cabinet doors were not working. These were moved to upper cabinet during the inspection.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-12.
-
Safety & premises
In the playground, the wood barrier was disconnected and in the gap, nails were exposed.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-11-07.
-
Other
The outlets were not covered in the inside playground area and in the older infant room. It was corrected when the outlets were covered.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-10-12.
-
Safety & premises Serious
In the school age building playground, a rocking play equipment was not securely anchored.
HHSC 746.4601(5) — Safety Requirements for Active Play Equipment - Securely Anchored
HHSC risk weight: High. Corrected 2022-11-04. Correction verified 2022-11-07.
-
Safety & premises
The emergerncy preparedness plans does not address how to evacuate and relocate children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency,
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-11-07.
-
Safety & premises Serious
Some of the children who are transported do not have emergency medical authorization in the transportation binders.
HHSC 746.5617(a)(2) — Required Equipment in Vehicles - Emergency Medical Information
HHSC risk weight: High. Corrected 2022-10-28. Correction verified 2022-11-07.
-
Illness & medication
Two out of 10 children's records I eva luted did not have current immunization records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-11-07.
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Cleanliness & sanitation Serious
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Sep 21, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
An ineligible status caregiver was working in the classroom alone and providing direct care to the children. The caregiver left the operation during the inspection.
HHSC 745.635(2) — AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-21.
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Staff background & training Serious
One caregivers was working and providing direct care to the children before submitting background check request. One caregivers left the operation during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-21.
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Staff background & training Serious
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Sep 21, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
An ineligible status caregiver was working in the classroom alone and providing direct care to the children. The caregiver left the operation during the inspection.
HHSC 745.635(2) — AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-21.
-
Staff background & training Serious
One caregivers was working and providing direct care to the children before submitting background check request. One caregivers left the operation during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
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Sep 9, 2022 Inspection · Deficiencies cited
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Staff background & training Serious
Two caregivers were working and providing direct care to the children before submitting background check request. Two caregivers left the operation during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-09.
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Safety & premises
Infant cribs are not labeled with children's name.
HHSC 746.2409(a)(10) — Safety Requirements for Cribs - Label for Each Infant
HHSC risk weight: Medium. Corrected 2022-09-12. Correction verified 2022-09-21.
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Other
In the several classrooms, outlets were not covered. These classrooms were used by 2-4 year old children.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected 2022-09-12. Correction verified 2022-09-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Sep 9, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
Two caregivers were working and providing direct care to the children before submitting background check request. Two caregivers left the operation during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-09.
-
Safety & premises
Infant cribs are not labeled with children's name.
HHSC 746.2409(a)(10) — Safety Requirements for Cribs - Label for Each Infant
HHSC risk weight: Medium. Corrected 2022-09-12. Correction verified 2022-09-21.
-
Other
In the several classrooms, outlets were not covered. These classrooms were used by 2-4 year old children.
HHSC 746.3701(1) — Safety - Electrical Outlets Covered
HHSC risk weight: Medium High. Corrected 2022-09-12. Correction verified 2022-09-21.
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Staff background & training Serious
-
Sep 7, 2022 Report · Deficiencies cited
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Other Serious
This standard was evaluated in regard to an investigation and a violation was found. The staff member did not use her good judgment as she failed to call the parent to confirm if the children needed to be picked up from the school or not on that day.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-09-29. Correction verified 2022-10-12.
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Supervision & ratios Serious
This standard was evaluated in regard to an investigation and a violation was found. The operation did not know who they were responsible to pick up on the day of the incident. As a result, the operation failed to pick up two children from elementary school.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-09-29. Correction verified 2022-10-12.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Sep 7, 2022 Report · Deficiencies cited
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Other Serious
This standard was evaluated in regard to an investigation and a violation was found. The staff member did not use her good judgment as she failed to call the parent to confirm if the children needed to be picked up from the school or not on that day.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-09-29. Correction verified 2022-10-12.
-
Supervision & ratios Serious
This standard was evaluated in regard to an investigation and a violation was found. The operation did not know who they were responsible to pick up on the day of the incident. As a result, the operation failed to pick up two children from elementary school.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-09-29. Correction verified 2022-10-12.
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Other Serious
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Nov 29, 2021 Inspection · Deficiencies cited
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Safety & premises Serious
Three out of 6 children's records I evaluated did not have emergency medical authorization signed.
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2021-12-01. Correction verified 2021-12-06.
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Safety & premises
Five out of 6 children's records I evaluated did not have emergeny contact person's address.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises Serious
-
Nov 29, 2021 Inspection · Deficiencies cited
-
Safety & premises Serious
Three out of 6 children's records I evaluated did not have emergency medical authorization signed.
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2021-12-01. Correction verified 2021-12-06.
-
Safety & premises
Five out of 6 children's records I evaluated did not have emergeny contact person's address.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2021-12-10. Correction verified 2021-12-06.
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Safety & premises Serious
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Nov 5, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 5, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.