Stepping Stones Dfw, LLC
1460 EASTGLEN BLVD, Mesquite, TX 75149 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 136
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 05:00 AM-07:00 PM
- Director / administrator
- Natonnya Phillips
- Phone
- (214) 388-1555
- Regulated since
- May 7, 2024
- HHSC IDs
- Operation 1459825 · number 1785297
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 0 | Supervision & ratios (2), Records & paperwork (1) |
| 2025 | 19 | 10 | Supervision & ratios (7), Safety & premises (5), Staff background & training (2), Other (5) |
| 2024 | 5 | 0 | Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Records & paperwork (1), Other (1) |
| 2023 | 11 | 1 | Cleanliness & sanitation (2), Supervision & ratios (2), Safety & premises (2), Food & allergies (1), Staff background & training (1), Records & paperwork (1), Other (2) |
Inspections, investigations & assessments
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Jul 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 4, 2026 Assessment · Deficiencies cited
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Supervision & ratios
The operation does not have liability insurance.
HHSC 746.203(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
HHSC risk weight: Medium. Corrected 2026-02-09. Correction verified 2026-03-06.
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Supervision & ratios
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Jan 30, 2026 Assessment · Deficiencies cited
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Supervision & ratios
The operation does not have liability insurance.
HHSC 746.203(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
HHSC risk weight: Medium. Corrected 2026-02-09. Correction verified 2026-02-04.
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Supervision & ratios
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Jan 16, 2026 Assessment · Deficiencies cited
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Records & paperwork
Annual report has not been completed and submitted by required due date.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2026-02-11. Correction verified 2026-02-04.
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Records & paperwork
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Nov 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2025 Assessment · No deficiencies cited
No violations cited on this visit.
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Oct 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 1, 2025 Inspection · Deficiencies cited
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Other Serious
A person was supervising 9 children in a classroom with a condition to not being left alone. An additional caregiver was not present in the classroom
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected 2025-10-01. Correction verified 2025-10-03.
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Other Serious
A child was observed asleep in a room alone.
HHSC 746.1205(a)(5) — Responsibilities of Caregivers - Intervene to ensure each child's safety
HHSC risk weight: High. Corrected 2025-10-01. Correction verified 2025-10-03.
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Staff background & training
The current director of the center does not meet the required standards due to conditions on their background check that prevent them from fulfilling their job duties.
HHSC 746.201(4) — Designating Director
HHSC risk weight: Medium High. Corrected 2025-10-01. Correction verified 2025-10-03.
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Supervision & ratios
One of the operation's vehicles the front seat was not attatched to the floor of the van.
HHSC 746.5603(c) — Types of Vehicles Used to Transport Children - Be Maintained Safely
HHSC risk weight: Medium High. Corrected 2025-10-01. Correction verified 2025-10-03.
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Other Serious
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Sep 30, 2025 Report · Deficiencies cited
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Safety & premises Serious
Based on evidence gathered throughout the investigation, it was determined that a caregiver was under the influence while caring for and transporting children.
HHSC 746.3703(c) — Not Under the Influence of Alcohol or Controlled Substance
HHSC risk weight: High. Corrected 2025-10-29. Correction verified 2025-11-12.
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Safety & premises Serious
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Sep 19, 2025 Assessment · Deficiencies cited
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Other
HHSC 746.1057 — Director Certificate Not Renewed
HHSC risk weight: Low. Corrected 2025-09-26. Correction verified 2025-10-10.
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Other
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Aug 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 15, 2025 Inspection · Deficiencies cited
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Safety & premises
Outside play sturcture has broken sharp edges.
HHSC 746.3701(5) — Safety - Play Materials and Equipment Safe
HHSC risk weight: Medium High. Corrected 2025-08-18. Correction verified 2025-08-20.
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Other
Loos fill surrounding the slide play structure is inadequate.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2025-08-18. Correction verified 2025-08-20.
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Safety & premises
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Jun 3, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 6, 2025 Inspection
No violations cited on this visit.
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May 5, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
A child walked down a hallway, across the gym and out the backdoor of the building where the director and I were on the playground.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-02-13. Correction verified 2025-02-20.
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Safety & premises
The wood paneling to fix the broken fence must be secured. This should not be able to be moved by the wind or by children. Wooden logs with nails protruding must be removed as they pose a safety hazard. There is a hole on one section of the concrete fencing which needs to be covered.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-03-31. Correction verified 2025-03-18.
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Supervision & ratios Serious
The operation did not have a working safety alarm installed in either van they are currently using to transport children.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2025-03-04. Correction verified 2025-03-04.
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Supervision & ratios Serious
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Jan 27, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
Caregiver was observed to have direct access to children without an active background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-01-27. Correction verified 2025-02-13.
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Other
Caregivers did not know the birthdays of the children they were responsible for.
HHSC 746.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2025-01-27. Correction verified 2025-02-13.
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Supervision & ratios
The operation has a broken fence area also has logs with sharp nails sticking out of the wood accessible to children.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-02-07. Correction verified 2025-02-13.
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Safety & premises Serious
Two out of the three drivers did not have valid drivers license available for review.
HHSC 746.5617(b) — Driver Has Current Driver's License
HHSC risk weight: High. Corrected 2025-01-27. Correction verified 2025-02-13.
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Supervision & ratios Serious
The operation did not have a working safety alarm installed in van used to transport children.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-13.
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Supervision & ratios
The operation did not have bus log records available for review for the past 3 months.
HHSC 746.803(a) — Required Records Storage
HHSC risk weight: Medium Low. Corrected 2025-01-31. Correction verified 2025-02-13.
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Staff background & training Serious
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Jan 24, 2025 Report · Deficiencies cited
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Supervision & ratios Serious
The operation leaves children unattended in the classroom for unspecified amounts of time.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-02-21. Correction verified 2025-03-04.
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Safety & premises Serious
The required safety seats are not being used for transporting.
HHSC 746.5607(e)(4)(A) — Child Passenger Safety Seat System - 4 through 7 years of age, outgrown weight or height limit of seat and less than 4 feet, 9 inches in height
HHSC risk weight: High. Corrected 2025-02-21. Correction verified 2025-03-04.
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Supervision & ratios Serious
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Oct 17, 2024 Inspection · Deficiencies cited
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Other
One child's parent has not signed and dated their admission paperwork and have been enrolled over 1 year.
HHSC 746.607 — Signed Admission Form
HHSC risk weight: Low. Corrected 2024-11-01. Correction verified 2024-10-23.
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Supervision & ratios
Two children were missing health statements and have been enrolled over 1 year.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2024-11-01. Correction verified 2024-10-22.
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Other
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Mar 27, 2024 Inspection · Deficiencies cited
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Records & paperwork
Two out of ten children records reviewed did not have health statements on file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2024-04-10. Correction verified 2024-04-15.
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Illness & medication
One out of ten children records reviewed did not have immunizations on file.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2024-04-10. Correction verified 2024-04-15.
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Safety & premises
Three out ten children records reviewed did not have completed emergency contacts on file.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-04-10. Correction verified 2024-04-15.
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Records & paperwork
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Jan 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The two year old class was observed to have one caregiver with twelve children. The specified age group is one caregiver to eleven children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2023-12-12. Correction verified 2024-01-09.
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Records & paperwork
The infant room did not have infant daily reports accessible.
HHSC 746.2431 — Infant Daily Report - Share with Parent
HHSC risk weight: Medium High. Corrected 2023-12-15. Correction verified 2024-01-09.
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Food & allergies
Fruit and grain was not offered during lunchtime.
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2023-12-15. Correction verified 2024-01-09.
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Cleanliness & sanitation
A caregiver did not wash their hands after changing a child's diaper.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2023-12-12. Correction verified 2024-01-09.
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Cleanliness & sanitation
A child did not wash hands after a diaper change.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2023-12-12. Correction verified 2024-01-09.
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Safety & premises
A window on the school age playground was broken.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-12-26. Correction verified 2024-01-09.
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Other
The toddler room and the pre k room had torn mats.
HHSC 746.4503(a) — Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
HHSC risk weight: Medium. Corrected 2023-12-15. Correction verified 2024-01-09.
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Other
The infant room did not have a daily tracking sheet for children in care.
HHSC 746.631(b) — Caregivers Have Access to Tracking System
HHSC risk weight: Medium High. Corrected 2023-12-12. Correction verified 2024-01-09.
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Supervision & ratios
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Oct 19, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 20, 2023 Inspection · Deficiencies cited
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Staff background & training
One staff member who is a driver is missing transportaion training.
HHSC 746.1301(a)(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation training
HHSC risk weight: Medium High. Corrected 2023-10-04. Correction verified 2023-10-19.
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Safety & premises
There was a bolt coming from the ground which could be a tripping hazard on the infant playground. The schoolers playground have two broken fences in which a child has access to an alley and a building hole that is accessible to children. There is paint accessible to children in the computer room.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2023-10-04. Correction verified 2023-10-19.
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Supervision & ratios Serious
The operation did not all information listed in the emergency preparedness plan.
HHSC 746.501(a)(24) — Written Operational Policies - Emergency Preparedness Plans
HHSC risk weight: High. Corrected 2023-10-04. Correction verified 2023-10-19.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.