Bright Horizons Family Center
2411 W BRAKER LN, Austin, TX 78758 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 194
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-07:30 PM
- Director / administrator
- Devin Hunter
- Phone
- (512) 833-7090
- Regulated since
- Oct 25, 2000
- HHSC IDs
- Operation 166258 · number 550239
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 20 | 2 | Cleanliness & sanitation (2), Illness & medication (8), Safety & premises (4), Other (6) |
| 2024 | 4 | 2 | Discipline & child guidance (2), Food & allergies (2) |
| 2023 | 6 | 0 | Supervision & ratios (4), Staff background & training (2) |
| 2022 | 8 | 2 | Supervision & ratios (2), Safety & premises (2), Staff background & training (2), Other (2) |
Inspections, investigations & assessments
-
Jun 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 28, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
May 28, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 1, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
-
Feb 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 3, 2025 Assessment · Deficiencies cited
-
Safety & premises
The fire extinguishers were not being inspected monthly.
HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2025-02-10. Correction verified 2025-02-03.
-
Safety & premises
-
Feb 3, 2025 Assessment · Deficiencies cited
-
Safety & premises
The fire extinguishers were not being inspected monthly.
HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2025-02-10. Correction verified 2025-02-03.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Jan 27, 2025 Inspection · Deficiencies cited
-
Other Serious
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-01-27. Correction verified 2025-02-04.
-
Other
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-02-03. Correction verified 2025-02-03.
-
Cleanliness & sanitation
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-01-27.
-
Illness & medication
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2025-02-10. Correction verified 2025-02-03.
-
Illness & medication
One child's medication was out-of-date and expired July 2024.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2025-02-03. Correction verified 2025-02-03.
-
Other
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-01-27.
-
Safety & premises
The fire extinguishers were not being inspected monthly.
HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-02-03.
-
Illness & medication
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
HHSC 746.605(12)(C) — Required Admission Information - Prescribed Medications; Long Term Use
HHSC risk weight: Medium High. Corrected 2025-02-10. Correction verified 2025-02-03.
-
Illness & medication
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
HHSC 746.623(2)(D) — Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine
HHSC risk weight: Medium. Corrected 2025-02-10. Correction verified 2025-02-08.
-
Other Serious
-
Jan 27, 2025 Inspection · Deficiencies cited
-
Other Serious
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2025-01-27. Correction verified 2025-02-04.
-
Other
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-02-03. Correction verified 2025-02-03.
-
Cleanliness & sanitation
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-01-27.
-
Illness & medication
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2025-02-10. Correction verified 2025-02-03.
-
Illness & medication
One child's medication was out-of-date and expired July 2024.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected 2025-02-03. Correction verified 2025-02-03.
-
Other
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
HHSC 746.4003(b) — First Aid Kit - Supplies Not Expired
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-01-27.
-
Safety & premises
The fire extinguishers were not being inspected monthly.
HHSC 746.5307(a) — Inspect Fire Extinguishers Monthly
HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-02-03.
-
Illness & medication
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
HHSC 746.605(12)(C) — Required Admission Information - Prescribed Medications; Long Term Use
HHSC risk weight: Medium High. Corrected 2025-02-10. Correction verified 2025-02-03.
-
Illness & medication
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
HHSC 746.623(2)(D) — Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine
HHSC risk weight: Medium. Corrected 2025-02-10. Correction verified 2025-02-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Dec 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 17, 2024 Report · Deficiencies cited
-
Food & allergies
A child was given a food that contains an allergen.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2024-11-18. Correction verified 2024-12-12.
-
Food & allergies
-
Oct 17, 2024 Report · Deficiencies cited
-
Food & allergies
A child was given a food that contains an allergen.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2024-11-18. Correction verified 2024-12-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Food & allergies
-
Sep 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 10, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 6, 2024 Report · Deficiencies cited (self-report)
-
Discipline & child guidance Serious
A caregiver used prohibited punishment while re-directing a child.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-09-23. Correction verified 2024-10-29.
-
Discipline & child guidance Serious
-
Sep 6, 2024 Report · Deficiencies cited (self-report)
-
Discipline & child guidance Serious
A caregiver used prohibited punishment while re-directing a child.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2024-09-23. Correction verified 2024-10-29.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Mar 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 17, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 17, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
Nov 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 7, 2023 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 7, 2023 Report · No deficiencies cited
No violations cited on this visit.
-
May 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 1, 2023 Inspection · Deficiencies cited
-
Supervision & ratios
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2023-05-01. Correction verified 2023-05-05.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
May 1, 2023 Inspection · Deficiencies cited
-
Supervision & ratios
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2023-05-01. Correction verified 2023-05-05.
-
Supervision & ratios
-
Apr 13, 2023 Inspection · Deficiencies cited
-
Staff background & training
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2023-04-21. Correction verified 2023-05-01.
-
Supervision & ratios
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2023-04-13. Correction verified 2023-05-01.
-
Staff background & training
-
Apr 13, 2023 Inspection · Deficiencies cited
-
Staff background & training
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
HHSC risk weight: Medium High. Corrected 2023-04-21. Correction verified 2023-05-01.
-
Supervision & ratios
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
HHSC 746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
HHSC risk weight: Medium. Corrected 2023-04-13. Correction verified 2023-05-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
May 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 6, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-05-06. Correction verified 2022-05-23.
-
Safety & premises
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2022-05-10. Correction verified 2022-05-25.
-
Other
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
HHSC 746.4801 — Definition- What does Licensing mean by the term ?use zone??
HHSC risk weight: Medium Low. Corrected 2022-05-06. Correction verified 2022-05-25.
-
Supervision & ratios
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-05-09. Correction verified 2022-05-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
May 6, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-05-06. Correction verified 2022-05-23.
-
Safety & premises
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2022-05-10. Correction verified 2022-05-25.
-
Other
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
HHSC 746.4801 — Definition- What does Licensing mean by the term ?use zone??
HHSC risk weight: Medium Low. Corrected 2022-05-06. Correction verified 2022-05-25.
-
Supervision & ratios
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2022-05-09. Correction verified 2022-05-25.
-
Staff background & training Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.