Lollipops Daycare & Learning Center
1540 PENDALE RD STE 4, El Paso, TX 79936 · El Paso County
Program
- Type
- Licensed center
- Licensed capacity
- 104
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Karla Martinez
- Phone
- (915) 303-8141
- Regulated since
- Apr 22, 2021
- HHSC IDs
- Operation 1362029 · number 1711925
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 1 | 0 | Safety & premises (1) |
| 2024 | 7 | 3 | Illness & medication (1), Supervision & ratios (4), Other (2) |
| 2022 | 7 | 0 | Illness & medication (1), Safety & premises (1), Staff background & training (2), Records & paperwork (3) |
Inspections, investigations & assessments
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Jun 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 21, 2025 Report · Deficiencies cited
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Safety & premises
Video footage was provided to CCR, where the driver is heard admitting to transporting a child in care without a car seat. Based on the child's age, weight and height, this child requires a car seat/booster seat.
HHSC 746.5607(a) — Child Passenger Safety Seat System - Must Use for Each Child in When Transporting and be Properly Installed
HHSC risk weight: Medium High. Corrected 2025-04-04. Correction verified 2025-04-09.
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Safety & premises
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Feb 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
During a DFPS investigation, it was determined that a child in care was able to exit the playground and wander away from the operation. The child was found in the parking lot by a bystander and returned to the operation.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-09-09. Correction verified 2024-09-13.
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Supervision & ratios
During a DFPS investigation, it was determined through video footage that one caregiver had a group of fourteen children. The specified age group for these children was two years old. The caregiver was out of ratio by three children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-09-09. Correction verified 2024-09-13.
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Supervision & ratios Serious
During a DFPS investigation, it was determined that a child was left outside in the playground and proceeded to wander away from the operation. The operation did not notify the parent immediately, as required. When the parent picked up their child that day, the operation still failed to notify them of the incident.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-09-09. Correction verified 2024-09-13.
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Supervision & ratios
During a DFPS investigation, the caregivers did not have a tracking system to determine which children were in care. A child who wandered away from the operation was not signed in for the day.
HHSC 746.631(b) — Caregivers Have Access to Tracking System
HHSC risk weight: Medium High. Corrected 2024-09-09. Correction verified 2024-09-13.
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Illness & medication
During a DPFS investigation, it was determined that while a parent was provided an incident report, the information documented was not accurate. The operation failed to notify the parent in the incident report that a child wandered away from the operation.
HHSC 746.701(5) — Licensing Incident/Illness Report Form - Situations Placing Children at Risk
HHSC risk weight: Medium. Corrected 2024-09-09. Correction verified 2024-09-13.
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Supervision & ratios Serious
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Jul 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 11, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 7, 2024 Report · Deficiencies cited
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Other Serious
The school age teacher and the children indicated that if the children did not behave well, the children would not be allowed to go outside to play.
HHSC 746.2805(9) — Prohibited Punishments - Withholding Active Play
HHSC risk weight: High. Corrected 2024-07-08. Correction verified 2024-07-11.
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Other
The children in the classroom and the school age teacher indicated that no activities were provided to children that could not sleep. The children were only asked to lay down for the whole period of quiet time.
HHSC 746.2905(1) — Children Not Required to Sleep - May Not Force Child to Sleep
HHSC risk weight: Medium. Corrected 2024-07-08. Correction verified 2024-07-11.
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Other Serious
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Mar 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 14, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 11, 2022 Inspection · Deficiencies cited
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Staff background & training
Two employees did not have a current transportation training. The last training was taken on March 5, 2021.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2022-04-20. Correction verified 2022-04-20.
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Records & paperwork
Four children did not have a copy of their health statement on file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2022-05-11. Correction verified 2022-05-10.
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Illness & medication
Three children did not have a copy of the immunizations on file.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-05-11. Correction verified 2022-05-10.
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Staff background & training
Four employees did not have on file documentation of receiving orientation.
HHSC 746.901(10) — Required Personnel Records- signed dated statement that employee attended abuse/neglect training
HHSC risk weight: Medium. Corrected 2022-04-20. Correction verified 2022-04-20.
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Records & paperwork
Three employees did not have a copy of their high school diploma or equivalent in their file.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2022-04-20. Correction verified 2022-04-20.
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Records & paperwork
Two employees did not have their notarized affidavit on file.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected 2022-04-20. Correction verified 2022-04-20.
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Safety & premises
One employee did not have a copy of their driver license on file.
HHSC 746.901(9) — Required Personnel Records- Current Driver's License
HHSC risk weight: Medium. Corrected 2022-04-20. Correction verified 2022-04-20.
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Staff background & training
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Oct 20, 2021 Report · No deficiencies cited
No violations cited on this visit.
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Oct 7, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.