Tender Care Day Care

105 NORMA GENE, Fate, TX 75132 · Rockwall County

10cited violations

1serious

9inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten
Hours: 06:00 AM-06:00 PM
Director / administrator: Robert Christensen
Phone: (903) 413-8825
Regulated since: Nov 7, 2011
HHSC IDs: Operation 851588 · number 1302486
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 2
Discipline & child guidance 1
Safety & premises 1
Staff background & training 6

Year by year

Year	Violations	Serious	Main categories
2026	1	1	Discipline & child guidance (1)
2025	1	0	Safety & premises (1)
2023	4	0	Supervision & ratios (2), Staff background & training (2)
2021	4	0	Staff background & training (4)

Inspections, investigations & assessments

Jul 21, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 4, 2026 Report · Deficiencies cited
- Discipline & child guidance Serious
  This standard was evaluated as part of an DFPS Investigation and found to be deficient. Prohibited Punishment occurred to children in care.
  
  HHSC 747.2705(1) — Prohibited Punishments - Corporal Punishment
  
  HHSC risk weight: High. Corrected 2026-07-10. Correction verified 2026-07-21.
HHSC inspection history
Sep 4, 2025 Inspection · Deficiencies cited
- Safety & premises
  Three children did not have the required emergency information.
  
  HHSC 747.605(10) — Required Admission Information - Physician Information
  
  HHSC risk weight: Medium. Corrected 2025-09-26. Correction verified 2025-09-18.
HHSC inspection history
Oct 30, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 14, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 7, 2023 Inspection · Deficiencies cited
- Staff background & training
  Both the primary caregiver and the assistant caregiver does not have the current training.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2023-12-12. Correction verified 2023-12-12.
- Staff background & training
  Both the primary caregiver and the assistant caregiver does not have the current training.
  
  HHSC 747.1313(b) — Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
  
  HHSC risk weight: Medium High. Corrected 2023-12-12. Correction verified 2023-12-12.
- Supervision & ratios
  The operation does not have the emergency practices done for the current year.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-11-30. Correction verified 2023-11-30.
- Supervision & ratios
  The youngest infant Sawyer does not have the admission records on file as the parent did not submit it yet to the operation.
  
  HHSC 747.601(c) — Children's Records Accessible - to Licensing
  
  HHSC risk weight: Medium. Corrected 2023-11-21. Correction verified 2023-11-21.
HHSC inspection history
Dec 8, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 14, 2021 Inspection · Deficiencies cited
- Staff background & training
  The assistant caregiver did not have the required 24 clock hours of training for the past year.
  
  HHSC 747.1303(4)(A) — Training Requirements for Caregivers Licensed -24 hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2022-01-31. Correction verified 2022-01-25.
- Staff background & training
  Neither caregiver had the training in the 6 hours on the required topics which are (1) Emergency preparedness; (2) Preventing and controlling the spread of communicable diseases, including immunizations; (3) Administering medication, if applicable, including compliance with 747.3603 of this chapter (relating to What authorization must I obtain before administering a medication to a child in my care?); (4) Preventing and responding to eme)rgencies due to food or an allergic reaction; (5) Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and (6) Handling, storing, and disposing of hazardous materials including compliance with 747.3221 of this chapter (relating to Must caregivers wear gloves when handling blood or bodily fluids containing blood?).
  
  HHSC 747.1305(b) — Caregivers Annual Training-6 hours of required topics
  
  HHSC risk weight: Medium. Corrected 2022-01-31. Correction verified 2022-01-28.
- Staff background & training
  The primary caregiver did not have the required 30 clock hours of annual training.
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2022-01-31. Correction verified 2022-01-31.
- Staff background & training
  You must complete at least three of the annual training hours in management techniques.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2022-01-31. Correction verified 2022-01-31.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Tender Care Day Care, 105 NORMA GENE, Fate, TX 75132 (operation ID 851588, operation number 1302486), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.