Alphabest @ Bryant- Prosper

3830 FREEMAN WAY, Prosper, TX 75078 · Collin County

23cited violations

3serious

19inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 80
Ages: School
Hours: 02:30 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Feb 3, 2022
HHSC IDs: Operation 1382824 · number 1724568
Official record: HHSC Child Care Search

Violations by category

Illness & medication 3
Supervision & ratios 14
Staff background & training 4
Records & paperwork 1
Other 1

Year by year

Year	Violations	Serious	Main categories
2025	3	1	Supervision & ratios (1), Staff background & training (1), Other (1)
2024	3	0	Staff background & training (2), Records & paperwork (1)
2022	13	1	Illness & medication (1), Supervision & ratios (12)
2021	4	1	Illness & medication (2), Supervision & ratios (1), Staff background & training (1)

Inspections, investigations & assessments

Nov 18, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 14, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 14, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity which did not allow visual and/or auditory awareness of the child in care.
  
  HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-04-28. Correction verified 2025-05-14.
- Other
  Based on the information gathered during the investigation, it has been determined that child was released to no one that was a parent, or a person designated by the parent to pick up.
  
  HHSC 744.2801(a) — Release of Children
  
  HHSC risk weight: Medium High. Corrected 2025-04-28. Correction verified 2025-05-14.
HHSC inspection history
Feb 14, 2025 Assessment · Deficiencies cited
- Staff background & training
  Two out of five staff did not have a total of 15 required annual trainings completed for the last completed year. They had anywhere between 4 to 12.5 hours of training.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2025-02-28. Correction verified 2025-03-14.
HHSC inspection history
Dec 19, 2024 Assessment · Deficiencies cited
- Staff background & training
  Four out of five staff did not have a total of 15 required annual trainings completed for the last completed year. They had anywhere between 4 to 12.5 hours of training.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2025-01-17. Correction verified 2025-02-14.
- Staff background & training
  One out of five staff did not have a current CPR/First aid certificate available during the visit. The staff was hired on 9/19/2022.
  
  HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
  
  HHSC risk weight: Medium High. Corrected 2025-01-15. Correction verified 2025-01-31.
HHSC inspection history
Dec 11, 2024 Inspection · Deficiencies cited
- Records & paperwork
  The last playground checklist recorded was on October 2024. There is not an updated checklist available for review.
  
  HHSC 744.801(7) — Required Records Maintained and Made Available - Playground Maintenance Records
  
  HHSC risk weight: Medium. Corrected 2024-12-18. Correction verified 2025-01-16.
HHSC inspection history
Feb 8, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 22, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 12, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 28, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation continues to be deficient in the area of ratios which puts children at risk.
  
  HHSC 744.1005(a)(1) — Director Responsibilities - Operate in Compliance
  
  HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-10-12.
- Supervision & ratios Serious
  Two caregivers were unaware that a child was alone in the cafeteria. One caregiver did not know how many children they were supervising. One child was observed walking to the restroom unsupervised.
  
  HHSC 744.1203(4) — Responsibilities of Caregivers- Supervision of Children
  
  HHSC risk weight: High. Corrected 2022-09-29. Correction verified 2022-10-12.
- Supervision & ratios
  Two caregivers were supervising 47 children.
  
  HHSC 744.1607 — Maximum Group Size
  
  HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-10-12.
- Supervision & ratios
  The permit holder is not ensuring that the operation is in compliance with Minimum Standard Rules.
  
  HHSC 744.201(9) — Complying with Laws and Rules
  
  HHSC risk weight: Medium High. Corrected 2022-09-29. Correction verified 2022-10-12.
HHSC inspection history
Sep 20, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The program director has not taken steps to ensure that the operation is compliant with minimum standards. The operation continues to be out of ratio which puts children at risk.
  
  HHSC 744.1005(a)(1) — Director Responsibilities - Operate in Compliance
  
  HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-09-28.
- Supervision & ratios
  Forty Six children were supervised by two caregivers. One caregiver was observed supervising 31 children.
  
  HHSC 744.1607 — Maximum Group Size
  
  HHSC risk weight: Medium High. Corrected 2022-09-21. Correction verified 2022-09-28.
HHSC inspection history
Sep 6, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  46 children were supervised by two caregivers at the operation.
  
  HHSC 744.1607 — Maximum Group Size
  
  HHSC risk weight: Medium High. Corrected 2022-09-06. Correction verified 2022-09-20.
HHSC inspection history
Aug 23, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operation has not provided a completed personal history statement for the current site director.
  
  HHSC 744.1037(a)(1) — Documentation for Directors - Personal History Statement
  
  HHSC risk weight: Medium. Corrected 2022-08-26. Correction verified 2022-09-06.
- Supervision & ratios
  Two caregivers were supervising 45 children which exceeds the maximum group size of 35 children who may be supervised by two or more caregivers.
  
  HHSC 744.1607 — Maximum Group Size
  
  HHSC risk weight: Medium High. Corrected 2022-08-23. Correction verified 2022-09-06.
- Supervision & ratios
  The operation's first aid kit did not contain cotton balls or a thermometer.
  
  HHSC 744.2753(a) — First Aid Kit - Incomplete Kit
  
  HHSC risk weight: Medium. Corrected 2022-08-26. Correction verified 2022-09-06.
HHSC inspection history
Feb 1, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 6, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  Two caregivers were supervising 48 children. One caregiver was supervising 29 children.
  
  HHSC 744.1607 — Maximum Group Size
  
  HHSC risk weight: Medium High. Corrected 2022-01-06. Correction verified 2022-02-01.
- Illness & medication
  Medication for a child with a diagnosed food allergy was not in the orignal container and was not labeled with the child's name.
  
  HHSC 744.2655(b)(1) — Administering Medication - Original Container with Child's Name, Date
  
  HHSC risk weight: Medium High. Corrected 2022-01-06. Correction verified 2022-02-01.
- Supervision & ratios
  Three children in care were not enrolled at the operation,
  
  HHSC 744.603(a)(1) — Children's Records - Enrollment Agreement
  
  HHSC risk weight: Medium. Corrected 2022-01-06. Correction verified 2022-02-01.
HHSC inspection history
Oct 28, 2021 Inspection · Deficiencies cited
- Staff background & training
  One caregiver with no prior experience in child care had only completed 5.5 hours of the required 8 hours of pre-service training. The caregiver was supervising children during the inspection and was being counted in child/caregiver ratio.
  
  HHSC 744.1301(2)(A) — Training Requirements for Employees - Pre-service Training
  
  HHSC risk weight: Medium High. Corrected 2021-11-05. Correction verified 2021-11-05.
HHSC inspection history
Oct 4, 2021 Inspection · Deficiencies cited
- Supervision & ratios Serious
  A copy of the emergency preparedness plan containing the required written procedures listed in standard 744.3553 was not available for review.
  
  HHSC 744.501(22) — Written Operational Policies - Emergency Preparedness Plans
  
  HHSC risk weight: High. Corrected 2021-10-04. Correction verified 2021-10-05.
HHSC inspection history
Sep 1, 2021 Report · Deficiencies cited (self-report)
- Illness & medication
  This standard was evaluated as part of an investigation and was found to be deficient. The operation did not notify all parents of children in the child-care center in writing and within 48 hours of becoming aware that individuals associated with the operation had contracted a communicable disease.
  
  HHSC 744.305(a)(4) — Report Outbreak of Communicable Illness
  
  HHSC risk weight: Medium High. Corrected 2021-10-15. Correction verified 2021-10-15.
- Illness & medication
  This standard was evaluated as part of an investigation and was found to be deficient. The operation did not report to Child Care Regulation within 48 hours of becoming aware that individuals associated with the operation had contracted a communicable disease.
  
  HHSC 744.307(d) — Parental Notification of Communicable Disease
  
  HHSC risk weight: Medium High. Corrected 2021-10-15. Correction verified 2021-10-15.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Bryant- Prosper, 3830 FREEMAN WAY, Prosper, TX 75078 (operation ID 1382824, operation number 1724568), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.