Happy Faces Bilingual Child Care Center

1115 E SAINT JOHNS AVE, Austin, TX 78752 · Travis County

14cited violations

6serious

18inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 29
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-05:30 PM
Director / administrator: Rosalina Abrego
Phone: (512) 903-0826
Regulated since: Nov 14, 2002
HHSC IDs: Operation 216698 · number 823034
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 4
Safety & premises 2
Staff background & training 2
Records & paperwork 4

Year by year

Year	Violations	Serious	Main categories
2025	6	2	Illness & medication (2), Supervision & ratios (2), Staff background & training (2)
2023	6	4	Supervision & ratios (2), Safety & premises (2), Records & paperwork (2)
2022	2	0	Records & paperwork (2)

Inspections, investigations & assessments

Feb 23, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 23, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 25, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  There was an individual present at the operation and in the classroom supervising children without a submitted background check. This was corrected at the inspection when the individual was asked to leave.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2025-03-25. Correction verified 2025-04-09.
- Supervision & ratios
  The operation did not have written policies on the following: parental notification and communication, preventing /responding to A/N/E, employee vaccinations, and gang-free zone.
  
  HHSC 746.501(a)(6) — Written Operational Policies - Parental Notifications
  
  HHSC risk weight: Medium. Corrected 2025-04-04. Correction verified 2025-04-07.
- Illness & medication
  Out of the four children's files reviewed one did not have up to date immunizations or documentation of them.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2025-04-04. Correction verified 2025-03-28.
HHSC inspection history · no longer published by HHSC; kept here
Mar 25, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  There was an individual present at the operation and in the classroom supervising children without a submitted background check. This was corrected at the inspection when the individual was asked to leave.
  
  HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  
  HHSC risk weight: High. Corrected 2025-03-25. Correction verified 2025-04-09.
- Supervision & ratios
  The operation did not have written policies on the following: parental notification and communication, preventing /responding to A/N/E, employee vaccinations, and gang-free zone.
  
  HHSC 746.501(a)(6) — Written Operational Policies - Parental Notifications
  
  HHSC risk weight: Medium. Corrected 2025-04-04. Correction verified 2025-04-07.
- Illness & medication
  Out of the four children's files reviewed one did not have up to date immunizations or documentation of them.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2025-04-04. Correction verified 2025-03-28.
HHSC inspection history
Jul 11, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 11, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 16, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 16, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 22, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Operational policies did not comply with minimum standards.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2023-07-06. Correction verified 2023-06-29.
- Safety & premises Serious
  Two children did not have emergency medical facility information listed.
  
  HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2023-07-06. Correction verified 2023-06-26.
- Records & paperwork
  One staff member did not have an affidavit in their file.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2023-06-30. Correction verified 2023-06-26.
HHSC inspection history · no longer published by HHSC; kept here
Jun 22, 2023 Inspection · Deficiencies cited
- Supervision & ratios Serious
  Operational policies did not comply with minimum standards.
  
  HHSC 746.201(1) — Policies Comply with Rules
  
  HHSC risk weight: High. Corrected 2023-07-06. Correction verified 2023-06-29.
- Safety & premises Serious
  Two children did not have emergency medical facility information listed.
  
  HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2023-07-06. Correction verified 2023-06-26.
- Records & paperwork
  One staff member did not have an affidavit in their file.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2023-06-30. Correction verified 2023-06-26.
HHSC inspection history
Jul 25, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 25, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 25, 2022 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2022-02-28. Correction verified 2022-04-08.
HHSC inspection history
Feb 25, 2022 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2022-02-28. Correction verified 2022-04-08.
HHSC inspection history · no longer published by HHSC; kept here
Oct 7, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 7, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 24, 2021 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Sep 24, 2021 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Happy Faces Bilingual Child Care Center, 1115 E SAINT JOHNS AVE, Austin, TX 78752-3367 (operation ID 216698, operation number 823034), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.