Oaks Trail Academy
4115 DALROCK RD, Rowlett, TX 75088 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 112
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Michelle Hopwood
- Phone
- (469) 298-0356
- Regulated since
- Aug 9, 2013
- HHSC IDs
- Operation 1117174 · number 1520000
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Other (1) |
| 2024 | 2 | 1 | Discipline & child guidance (1), Safety & premises (1) |
| 2023 | 2 | 1 | Cleanliness & sanitation (1), Safety & premises (1) |
| 2022 | 3 | 2 | Supervision & ratios (1), Discipline & child guidance (1), Safety & premises (1) |
Inspections, investigations & assessments
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Jun 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 24, 2026 Report · Deficiencies cited
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Other Serious
During the course of the investigation, it was determined that a caregiver, pulled, grabbed and pinched children in care
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-06-01. Correction verified 2026-06-16.
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Other Serious
-
Mar 19, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was evaluated as part of an Abuse and Neglect investigation. The director allowed a child access to a food they were allergic to. The child ingested the item and experienced a severe allergic reaction.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2025-03-12. Correction verified 2025-03-25.
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Safety & premises
The director failed to follow the food allergy emergency plan.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2025-03-12. Correction verified 2025-03-24.
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Discipline & child guidance Serious
-
Oct 30, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 3, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
A caregiver in the infant used a hand washing to rinse a infant cup.
HHSC 746.2419(8) — Requirements for Feeding Infants - Other Use of Handwashing Sink
HHSC risk weight: Medium High. Corrected 2023-05-17. Correction verified 2023-05-22.
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Safety & premises Serious
A child's safety belt was not fastened and secured before the bus was in motion.
HHSC 746.5607(e) — Safety restraint devices for child used when vehicle is on and during all time vehicle in motion
HHSC risk weight: High. Corrected 2023-05-03. Correction verified 2023-05-22.
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Cleanliness & sanitation
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Feb 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 10, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jul 6, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not maintain six inches of surfacing under the dome play equipment.
HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
HHSC risk weight: Medium High. Corrected 2022-11-30. Correction verified 2022-12-15.
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Supervision & ratios
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May 12, 2022 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
DFPS investigates and determines that a staff member at an operation is found Reason to Believe for supervision. A caregiver left a child unattended on the vehicle.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2022-06-28. Correction verified 2022-07-06.
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Safety & premises Serious
After interviewing caregiver and children; it was determined that a caregiver left a child unattended in the vehicle.
HHSC 746.5605(4) — AP Safety Precautions for Loading and Unloading Children - No Child Unattended
HHSC risk weight: High. Corrected 2022-06-28. Correction verified 2022-07-18.
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Discipline & child guidance Serious
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Mar 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.