Mercy's Playhouse

3630 SE MILITARY DR STE 120, San Antonio, TX 78223 · Bexar County

10cited violations

0serious

32inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 49
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:00 PM
Director / administrator: Mercy Galvan
Phone: (210) 455-6748
Regulated since: Feb 23, 2021
HHSC IDs: Operation 1358475 · number 1709614
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 6
Staff background & training 2

Year by year

Year	Violations	Main categories
2026	2	Illness & medication (2)
2025	2	Supervision & ratios (2)
2024	6	Supervision & ratios (4), Staff background & training (2)

Inspections, investigations & assessments

May 7, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 7, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 5, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 5, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 27, 2026 Inspection · Deficiencies cited
- Illness & medication
  Three out of four files evaluated did not have current immunization records available for review.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2026-02-27. Correction verified 2026-01-30.
HHSC inspection history · no longer published by HHSC; kept here
Jan 27, 2026 Inspection · Deficiencies cited
- Illness & medication
  Three out of four files evaluated did not have current immunization records available for review.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2026-02-27. Correction verified 2026-01-30.
HHSC inspection history
Oct 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 30, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 30, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 30, 2025 Report · Deficiencies cited
- Supervision & ratios
  Based on information gathered from the DFPS investigation, the operation failed to report an incident that required medical attention to Child Care Regulation.
  
  HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2025-11-06. Correction verified 2025-11-12.
HHSC inspection history · no longer published by HHSC; kept here
Sep 30, 2025 Report · Deficiencies cited
- Supervision & ratios
  Based on information gathered from the DFPS investigation, the operation failed to report an incident that required medical attention to Child Care Regulation.
  
  HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2025-11-06. Correction verified 2025-11-12.
HHSC inspection history
Feb 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 15, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 15, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 19, 2024 Inspection · Deficiencies cited
- Staff background & training
  There are no annual trainings on file for a caregiver.
  
  HHSC 746.901(6) — Required Personnel Records -Training Hours
  
  HHSC risk weight: Medium. Corrected 2024-10-03. Correction verified 2024-10-03.
HHSC inspection history · no longer published by HHSC; kept here
Sep 19, 2024 Inspection · Deficiencies cited
- Staff background & training
  There are no annual trainings on file for a caregiver.
  
  HHSC 746.901(6) — Required Personnel Records -Training Hours
  
  HHSC risk weight: Medium. Corrected 2024-10-03. Correction verified 2024-10-03.
HHSC inspection history
Sep 13, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 13, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 10, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 10, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 6, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  Operation is providing full time care for children with a license that is only approved for drop-in/alternate care only.
  
  HHSC 746.201(9) — Complying with Laws and Rules
  
  HHSC risk weight: Medium High. Corrected 2024-02-06. Correction verified 2024-02-22.
- Supervision & ratios
  The operation did not notify Child Care Regulation of added outdoor space. Children were given access to an unlicensed outdoor area for outdoor play time.
  
  HHSC 746.301(2) — Notification of Change in Space
  
  HHSC risk weight: Medium. Corrected 2024-02-06. Correction verified 2024-02-22.
HHSC inspection history · no longer published by HHSC; kept here
Feb 6, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  Operation is providing full time care for children with a license that is only approved for drop-in/alternate care only.
  
  HHSC 746.201(9) — Complying with Laws and Rules
  
  HHSC risk weight: Medium High. Corrected 2024-02-06. Correction verified 2024-02-22.
- Supervision & ratios
  The operation did not notify Child Care Regulation of added outdoor space. Children were given access to an unlicensed outdoor area for outdoor play time.
  
  HHSC 746.301(2) — Notification of Change in Space
  
  HHSC risk weight: Medium. Corrected 2024-02-06. Correction verified 2024-02-22.
HHSC inspection history
Feb 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 9, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 20, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 15, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 15, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Mercy's Playhouse, 3630 SE MILITARY DR STE 120, San Antonio, TX 78223-4050 (operation ID 1358475, operation number 1709614), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.