Heather Chambers
320 S YOUNG ST, Follett, TX 79034 · Lipscomb County
Program
- Type
- Registered child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:30 AM-04:30 PM
- Phone
- (806) 363-0009
- Regulated since
- Dec 11, 2023
- HHSC IDs
- Operation 1465290 · number 1788771
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 3 | Cleanliness & sanitation (1), Safety & premises (1), Staff background & training (1), Records & paperwork (1) |
| 2024 | 5 | 2 | Illness & medication (1), Staff background & training (3), Other (1) |
| 2023 | 4 | 4 | Illness & medication (1), Supervision & ratios (1), Safety & premises (2) |
Inspections, investigations & assessments
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Jul 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 16, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
The most current CPR and First Aid certification expired in March 2026.
HHSC 747.1303(2)(A) — Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
HHSC risk weight: Medium High. Corrected 2026-07-10. Correction verified 2026-07-23.
-
Cleanliness & sanitation Serious
The bathroom has multiple items that state to "keep out of reach of children" on the counter, the drawers and under the sink cabinet. The cabinet and drawers do not have any safety mechanisms to limit access. In the living room, hand sanitizer and a pair of scissors on a side table and accessible to children. In the kitchen, there is additionally hand sanitizer in reach, benadryl cream and the first aid kit accessible.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2026-06-16. Correction verified 2026-07-23.
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Records & paperwork Serious
The most recent vaccination records was not available for 2 of the three dogs in the home.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2026-06-26. Correction verified 2026-06-19.
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Safety & premises
The are no documented severe weather or lock down drills for 2025. There are no documented fire drills monthly for 2025 or 2026 either. Monthly documentation for fire extinguishers being inspected was not documented for 2025 or 2026. Monthly documentation of smoke detector and carbon monoxide detector being inspected monthly was not documented for 2025 or 2026.
HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
HHSC risk weight: Medium. Corrected 2026-06-23. Correction verified 2026-06-23.
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Staff background & training Serious
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Dec 5, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
The permit holder is lacking current first aid training. The most recent first aid was completed 11/14/2023 and was valid for 12 months.
HHSC 747.1303(2)(A) — Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-12-20. Correction verified 2024-12-05.
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Staff background & training Serious
The permit holder is lacking transportation training being conducted in the last 12 months.
HHSC 747.1303(6)(A) — Training Requirements for Primary Caregiver and Substitute that transports - Transportation Training
HHSC risk weight: Medium High. Corrected 2024-12-20. Correction verified 2024-12-20.
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Staff background & training
The permit holder lacked 5 hours of child development training and 6 hours of management training. Additionally of these hours, there is a need of 6 hours of instructor led training related to the missing training topics.
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2025-01-31. Correction verified 2024-12-09.
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Other
The most recent children's product certification form was not completed in the last 12 months. This was corrected at inspection with being completed by the permit holder.
HHSC 747.3935(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-12-05.
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Illness & medication
One child in care is lacking an admission record that has been enrolled for the last year. Three children records are lacking a health statement. Two children record was lacking immunization records.
HHSC 747.603(a)(2) — Children's Records - Admission Information
HHSC risk weight: Medium. Corrected 2024-12-20. Correction verified 2024-12-27.
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Staff background & training Serious
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Dec 11, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 20, 2023 Inspection · Deficiencies cited
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Illness & medication Serious
In the living room, cleaning supplies was stored on the table next to the couch in reach of children. In the kitchen, there is a basket of medication that is accessible to children in care. In the laundry room, laundry detergent is also accessible to children in care. It was corrected at inspection with all cleaning supplies, medication, and detergent stored out of reach. Additionally the door to the storage building in the back yard is lacking a board with exposed screws.
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2023-12-01. Correction verified 2023-12-11.
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Safety & premises Serious
The fire extinguisher requires being mounted.
HHSC 747.5105 — Mounting of Fire Extinguishers
HHSC risk weight: Medium High. Corrected 2023-12-01. Correction verified 2023-11-27.
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Safety & premises Serious
One room that is used by children in care is lacking a smoke detector.
HHSC 747.5111 — Smoke-Detection System
HHSC risk weight: High. Corrected 2023-12-01. Correction verified 2023-11-20.
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Illness & medication Serious
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Oct 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 23, 2023 Report · Deficiencies cited
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Supervision & ratios Serious
Child care subject to a Registered permit is being provided to unrelated children in the caregiver's home that meets the definition of regular childcare.
HHSC HRC42.052(d) - Illegal Operation - Not Registered — HRC42.052(d) - Illegal Operation - Not Registered
HHSC risk weight: High. Corrected 2023-11-02. Correction verified 2023-10-25.
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.