Rainbow Childrens Station Northwest
6864 INGRAM RD, San Antonio, TX 78238 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 22
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:45 AM-06:00 PM
- Director / administrator
- Diana Zamora
- Phone
- (210) 455-0203
- Regulated since
- Nov 20, 2024
- HHSC IDs
- Operation 1465073 · number 1788595
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 8 | 2 | Supervision & ratios (5), Safety & premises (1), Staff background & training (2) |
| 2025 | 6 | 2 | Illness & medication (1), Supervision & ratios (2), Staff background & training (2), Records & paperwork (1) |
| 2024 | 11 | 2 | Cleanliness & sanitation (2), Illness & medication (1), Safety & premises (2), Food & allergies (1), Staff background & training (1), Other (4) |
| 2023 | 6 | 2 | Cleanliness & sanitation (1), Supervision & ratios (3), Staff background & training (1), Other (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Jul 7, 2026 Assessment · Deficiencies cited
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Supervision & ratios Serious
According to the Texas Comptroller website, the business entity's Franchise Tax Account Status is Inactive/Forfeited. The operation is currently providing care to children with an inactive status.
HHSC 745.247 — Franchise Tax Delinquent
HHSC risk weight: High. Corrected 2026-07-15. Correction verified 2026-07-21.
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Supervision & ratios Serious
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Jun 4, 2026 Inspection · Deficiencies cited
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Supervision & ratios
Upon reviewing records, it was noted children attended operation for more that 15 days in one month.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2026-06-21. Correction verified 2026-06-22.
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Supervision & ratios
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Jun 1, 2026 Assessment · Deficiencies cited
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Supervision & ratios
Operation did not submit Safe Sleep Parent Notification on the due date 5.29.26.
HHSC 746.309(a)(1) — Parental Notification of Safe Sleeping Deficiency
HHSC risk weight: Medium High. Corrected 2026-06-03. Correction verified 2026-06-03.
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Supervision & ratios
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May 21, 2026 Inspection · Deficiencies cited
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Staff background & training
At time of inspection, an infant caregiver who was providing direct care of children did not have the required SIDS,Understanding early childhood brain development, and Recognizing and preventing shaken baby syndrome and abusive head trauma training.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2026-05-26. Correction verified 2026-06-04.
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Staff background & training
At time of inspection a directors file only had 12 out of the 30 required annual training.
HHSC 746.1311(a) — Director Annual Training 30 Hours Required
HHSC risk weight: Medium. Corrected 2026-07-27. Correction verified 2026-07-27.
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Supervision & ratios
At time of inspection, it was noted children attended operation for more that 15 days in one month.
HHSC 746.201(9) — Complying with Laws and Rules
HHSC risk weight: Medium High. Corrected 2026-05-21. Correction verified 2026-06-04.
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Safety & premises Serious
At time of inspection, an infant younger than 12 months was observed in a stationed bouncy chair inside the play yard.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected 2026-05-21. Correction verified 2026-06-04.
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Staff background & training
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Feb 10, 2026 Assessment · Deficiencies cited
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Supervision & ratios
The operation did not update their liability insurance information by the renewal date.
HHSC 746.203(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
HHSC risk weight: Medium. Corrected 2026-02-13. Correction verified 2026-02-11.
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Supervision & ratios
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Nov 24, 2025 Inspection · Deficiencies cited
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Staff background & training
Two out of four records reviewed did not have the required trainings at review.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-12-15. Correction verified 2025-12-21.
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Illness & medication
Two out of four records reviewed did not have current immunizations on file at the time of review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-12-15. Correction verified 2025-12-21.
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Staff background & training
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Aug 13, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was observed present and caring for children without a background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2025-08-13. Correction verified 2025-08-21.
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Staff background & training Serious
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May 9, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 20, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
A 5 year old and 9 month old were left unsupervised in a classroom while the director took the rest of the group to the restroom. This was partially corrected when the infant caregiver moved the 9 month old to the infant room but the 5 year old was remained unsupervised in the classroom. A 3 year old then left the restroom and entered the classroom unattended. The 3 year old and 5 year old were observed unsupervised in the classroom. This was corrected when the director and the rest of the group returned to the classroom where the 5 and 3 year old were.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-03-20. Correction verified 2025-04-02.
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Supervision & ratios Serious
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Mar 18, 2025 Report · Deficiencies cited
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Supervision & ratios
Based on the evidence gathered, a group of children with a specified age of 2 years old was out of ratio by one child for at least 10 minutes on 03/18/2025. One caregiver had 12 children in their group.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-04-16. Correction verified 2025-05-09.
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Records & paperwork
Based on the evidence gathered, one of the directors does not maintain attendance records or time sheets for themselves and could not provide this documentation upon request.
HHSC 746.801(5) — Required Records Maintained and Made Available - Employees' Attendance
HHSC risk weight: Medium. Corrected 2025-04-16. Correction verified 2025-05-09.
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Supervision & ratios
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Dec 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 12, 2024 Report
No violations cited on this visit.
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Aug 26, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 13, 2024 Inspection · Deficiencies cited
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Other
A television was observed not mounted during inspection.
HHSC 746.3701(10) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected 2024-08-13. Correction verified 2024-08-26.
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Other
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Jul 2, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 17, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 5, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Apr 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 5, 2024 Inspection · Deficiencies cited
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Staff background & training
One out of the three staff records reviewed did not have current First Aid and CPR training.
HHSC 746.1301(a)(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
HHSC risk weight: Medium High. Corrected 2024-04-30. Correction verified 2024-04-10.
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Other Serious
A nine month infant was observed sleeping in a restrictive device. Note: This was corrected at inspection when the infant woke up when being removed from the restrictive device.
HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
HHSC risk weight: High. Corrected 2024-04-05. Correction verified 2024-04-12.
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Cleanliness & sanitation Serious
The cleaning sprays located in the cabinet in the restroom used by children were accessible as the child proof lock was unlocked. Note: This was corrected at inspection as the cabinet was locked with the child proof lock.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected 2024-04-05. Correction verified 2024-04-12.
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Illness & medication
Two out the four files reviewed did not have current immunization records.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2024-05-30. Correction verified 2024-05-03.
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Staff background & training
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Mar 19, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 8, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 7, 2024 Report · Deficiencies cited
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Other
Based on information gathered during the course of the investigation, a caregiver was on her phone while supervising the children in care.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2024-03-06. Correction verified 2024-03-19.
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Safety & premises
A staff member used too much bleach when mopping the floor, causing a child's pants to get bleach stains when child crawled on the floor.
HHSC 746.3407(13) — Using, Storing and Disposing of Hazardous Materials
HHSC risk weight: Medium High. Corrected 2024-03-06. Correction verified 2024-03-19.
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Other
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Jan 25, 2024 Inspection · Deficiencies cited
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Safety & premises
An 11 month old non-walking infant was observed sleeping on a mat.
HHSC 746.2405(3) — Infant Care Area Furnishings and Equipment - Crib, Cot, or Bed for Each Walking Infant
HHSC risk weight: Medium. Corrected 2024-01-25. Correction verified 2024-02-08.
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Food & allergies
3 infant bottles were not labeled.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected 2024-01-25. Correction verified 2024-02-08.
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Other
2 infant feeding schedules observed had not been signed by the parent.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2024-01-29. Correction verified 2024-02-08.
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Cleanliness & sanitation
The infant changing mat was observed to be torn. Note: This was CORRECTED AT INSPECTION when the old changing mat was removed.
HHSC 746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-01-25.
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Safety & premises
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Jan 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 14, 2023 Inspection · Deficiencies cited
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Other
A child under the age of two years old was observed watching television. Note: This was corrected at inspection when the child was moved.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected 2023-12-14. Correction verified 2024-01-03.
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Cleanliness & sanitation
Caregivers did not wash their hands before feeding children and after removing gloves.
HHSC 746.3415(2) — Employee Handwashing Before Feeding a Child
HHSC risk weight: Medium High. Corrected 2023-12-14. Correction verified 2024-01-03.
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Staff background & training Serious
A background check fee has not been paid.
HHSC HRC42.054 - Required Fees — HRC42.054 - Required Fees
HHSC risk weight: High. Corrected 2023-12-14. Correction verified 2023-12-27.
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Other
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Nov 7, 2023 Inspection · Deficiencies cited
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Supervision & ratios
Meals were not included in the operational policies.
HHSC 746.501(a)(10) — Written Operational Policies - Meals
HHSC risk weight: Medium. Corrected 2023-11-07. Correction verified 2023-11-08.
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Supervision & ratios Serious
The infant safe sleep policy was not included in the operational policies.
HHSC 746.501(a)(9) — Written Operational Policies - Safe Sleep for Infants 12 Months and Younger
HHSC risk weight: High. Corrected 2023-11-07. Correction verified 2023-11-08.
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Supervision & ratios
Operational policies did not include the open door policy.
HHSC 746.501(b)(1) — Operational Policies - Inform Parents That They May Visit Center Anytime During Operating Hours
HHSC risk weight: Medium Low. Corrected 2023-11-07. Correction verified 2023-11-08.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.