Hill Country Indoor, Lp
13875 BEE CAVE PKWY, Austin, TX 78738 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 70
- Ages
- School
- Hours
- 08:00 AM-06:00 PM
- Director / administrator
- Alexa Sylvainus
- Phone
- (512) 263-4144
- Regulated since
- Dec 6, 2019
- HHSC IDs
- Operation 1330177 · number 1690439
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2023 | 3 | 0 | Supervision & ratios (2), Records & paperwork (1) |
Inspections, investigations & assessments
-
May 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 5, 2023 Inspection · Deficiencies cited
-
Supervision & ratios
There was no director or assistant director present for the operation. A representative from HR was present but could not complete the inspection due to the fact that the person did not know where all personnel records or children's records were located.
HHSC 744.1011 — Director Present During Operating Hours
HHSC risk weight: Medium High. Corrected 2023-05-05. Correction verified 2023-05-31.
-
Supervision & ratios
Children's records were not available to Licensing during operating hours of the operation and thus an inspection was not able to be done.
HHSC 744.601(c) — Provide Access to Children's Records - Licensing
HHSC risk weight: Medium. Corrected 2023-05-05. Correction verified 2023-05-31.
-
Records & paperwork
Licensing staff must be given immediate access to all personnel records that document compliance with minimum standards and this was not available.
HHSC 744.909 — Access to Personnel Records
HHSC risk weight: Medium. Corrected 2023-05-05. Correction verified 2023-05-31.
-
Supervision & ratios
-
Jun 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.