Primrose School Of Walnut Creek

2201 MATLOCK RD, Mansfield, TX 76063 · Tarrant County

22cited violations

4serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 193
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Twana Milne-Lindsey
Phone: (817) 477-0880
Regulated since: Jun 25, 2024
HHSC IDs: Operation 1476301 · number 1795551
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 4
Safety & premises 6
Staff background & training 6
Records & paperwork 4

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Safety & premises (2), Staff background & training (2)
2025	16	4	Illness & medication (2), Supervision & ratios (4), Safety & premises (4), Staff background & training (2), Records & paperwork (4)
2024	2	0	Staff background & training (2)

Inspections, investigations & assessments

Jul 29, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 29, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 3, 2026 Inspection · Deficiencies cited
- Staff background & training
  Two staff members did not the required 24hours of training.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-12.
- Safety & premises
  One playground did not have the required six inches of loose fill. Areas around the fall zone had dirt exposed.
  
  HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
  
  HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-06-12.
HHSC inspection history
Jun 3, 2026 Inspection · Deficiencies cited
- Staff background & training
  Two staff members did not the required 24hours of training.
  
  HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
  
  HHSC risk weight: Medium. Corrected 2026-06-05. Correction verified 2026-06-12.
- Safety & premises
  One playground did not have the required six inches of loose fill. Areas around the fall zone had dirt exposed.
  
  HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
  
  HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-06-12.
HHSC inspection history · no longer published by HHSC; kept here
Dec 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 21, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios
  The caregiver responsible for the supervision of the children was observed using their personal cell phone while in the classroom. (Note: The caregiver is no longer employed).
  
  HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
  
  HHSC risk weight: Medium High. Corrected 2025-12-19. Correction verified 2025-12-22.
- Safety & premises Serious
  It was determined that the caregiver was not aware of the number of children in their group, as three children had exited the classroom unnoticed. The caregiver was not aware the children were missing until one of their parents arrived for pickup. (Note: The caregiver is no longer employed).
  
  HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
  
  HHSC risk weight: High. Corrected 2025-12-19. Correction verified 2025-12-22.
- Supervision & ratios Serious
  It was determined that three children exited the classroom without the caregiver's knowledge and were later found unsupervised on the playground. (Note: The caregiver is no longer employed).
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-12-19. Correction verified 2025-12-22.
HHSC inspection history
Nov 21, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios
  The caregiver responsible for the supervision of the children was observed using their personal cell phone while in the classroom. (Note: The caregiver is no longer employed).
  
  HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
  
  HHSC risk weight: Medium High. Corrected 2025-12-19. Correction verified 2025-12-22.
- Safety & premises Serious
  It was determined that the caregiver was not aware of the number of children in their group, as three children had exited the classroom unnoticed. The caregiver was not aware the children were missing until one of their parents arrived for pickup. (Note: The caregiver is no longer employed).
  
  HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
  
  HHSC risk weight: High. Corrected 2025-12-19. Correction verified 2025-12-22.
- Supervision & ratios Serious
  It was determined that three children exited the classroom without the caregiver's knowledge and were later found unsupervised on the playground. (Note: The caregiver is no longer employed).
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-12-19. Correction verified 2025-12-22.
HHSC inspection history · no longer published by HHSC; kept here
Jun 11, 2025 Inspection · Deficiencies cited
- Staff background & training
  Two caregivers only completed 8 of the required 24 clock hours of training for their previous training year. One caregiver only completed 17 of the required 24 clock hours of training for their previous training year. (Note: The 3 caregivers will need to make-up the training hours and the hours will not be counted towards their current training year).
  
  HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
  
  HHSC risk weight: Medium High. Corrected 2025-06-25. Correction verified 2025-06-27.
- Safety & premises
  A child's food allergy plan was not signed and dated by the parent or health care professional.
  
  HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
  
  HHSC risk weight: Medium High. Corrected 2025-06-18. Correction verified 2025-06-17.
- Records & paperwork
  One child did not have complete admission informationon file.
  
  HHSC 746.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2025-06-16. Correction verified 2025-06-27.
- Records & paperwork
  Two children did not have a health statement on file.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2025-06-20. Correction verified 2025-06-27.
- Illness & medication
  One child did not have a current immunization record on file.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2025-06-18. Correction verified 2025-06-24.
HHSC inspection history · no longer published by HHSC; kept here
Jun 11, 2025 Inspection · Deficiencies cited
- Staff background & training
  Two caregivers only completed 8 of the required 24 clock hours of training for their previous training year. One caregiver only completed 17 of the required 24 clock hours of training for their previous training year. (Note: The 3 caregivers will need to make-up the training hours and the hours will not be counted towards their current training year).
  
  HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
  
  HHSC risk weight: Medium High. Corrected 2025-06-25. Correction verified 2025-06-27.
- Safety & premises
  A child's food allergy plan was not signed and dated by the parent or health care professional.
  
  HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
  
  HHSC risk weight: Medium High. Corrected 2025-06-18. Correction verified 2025-06-17.
- Records & paperwork
  One child did not have complete admission informationon file.
  
  HHSC 746.603(a)(2) — Children's Records - Admission Information
  
  HHSC risk weight: Medium. Corrected 2025-06-16. Correction verified 2025-06-27.
- Records & paperwork
  Two children did not have a health statement on file.
  
  HHSC 746.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2025-06-20. Correction verified 2025-06-27.
- Illness & medication
  One child did not have a current immunization record on file.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2025-06-18. Correction verified 2025-06-24.
HHSC inspection history
Dec 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 29, 2024 Inspection · Deficiencies cited
- Staff background & training
  Two caregivers will need to complete CPR training. CPR training completed was taken through an online course.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2024-06-12. Correction verified 2024-06-10.
HHSC inspection history · no longer published by HHSC; kept here
May 29, 2024 Inspection · Deficiencies cited
- Staff background & training
  Two caregivers will need to complete CPR training. CPR training completed was taken through an online course.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2024-06-12. Correction verified 2024-06-10.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Primrose School of Walnut Creek, 2201 MATLOCK RD, Mansfield, TX 76063-3856 (operation ID 1476301, operation number 1795551), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.