Michelle's Playhouse

3909 XANTHISMA AVE, Mcallen, TX 78504 · Hidalgo County

10cited violations

0serious

6inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-07:00 PM
Director / administrator: Claudia Reyna
Phone: (956) 739-8095
Regulated since: Mar 23, 2004
HHSC IDs: Operation 234742 · number 832153
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Safety & premises 2
Staff background & training 4
Records & paperwork 2
Other 1

Year by year

Year	Violations	Main categories
2026	2	Safety & premises (1), Other (1)
2025	1	Safety & premises (1)
2023	1	Records & paperwork (1)
2022	1	Supervision & ratios (1)
2021	5	Staff background & training (4), Records & paperwork (1)

Inspections, investigations & assessments

Aug 4, 2026 Inspection · Deficiencies cited
- Safety & premises
  A fire drill was last conducted on 3/2/26. *A fire drill was conducted during inspection with an exit time of 32 seconds.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-04.
- Other
  The carbon monoxide detector was last tested on 3/2/26. *The carbon monoxide detector was tested and observed functioning during inspection*
  
  HHSC 747.5337(a)(2) — Electric or Battery Operated CO System-Test Monthly
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-08-04.
HHSC inspection history
Aug 19, 2025 Inspection · Deficiencies cited
- Safety & premises
  Bird droppings were observed on play equipment, seating and flooring in the outdoor area. Nails were observed sticking out on the back fence and gate posing a hazard for children. Rusted metal and paint were obserevd falling from a window AC unit at child height posing a hazard. Dust and debris was obserevd on the T.V and shelving in the licensed space.
  
  HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
  
  HHSC risk weight: Medium High. Corrected 2025-08-22. Correction verified 2025-08-22.
HHSC inspection history
Sep 16, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 10, 2023 Inspection · Deficiencies cited
- Records & paperwork
  A child's record did not have a health statement. The child's admission date is 8/04/21.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2023-10-20. Correction verified 2023-10-24.
HHSC inspection history
Oct 26, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  The operational policy did not include the Promotion of Physical Activity.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-10-28. Correction verified 2022-10-28.
HHSC inspection history
Dec 2, 2021 Inspection · Deficiencies cited
- Staff background & training
  The assistant caregiver did not have the required annual training hours.
  
  HHSC 747.1305(a) — Caregivers Annual Training-counted in ratio more than 10 times in a training year
  
  HHSC risk weight: Medium. Corrected 2021-12-17. Correction verified 2021-12-15.
- Staff background & training
  The Primary Caregiver did not have the following required annual training topics for the training period, 3/2020-3/2021: (1)Emergency preparedness (2)Preventing and controlling the spread of communicable diseases, including immunizations (3)Administering medication, (4)Preventing and responding to emergencies due to food or an allergic reaction; (5)Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic (6)Handling, storing, and disposing of hazardous materials
  
  HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
  
  HHSC risk weight: Medium. Corrected 2021-12-17. Correction verified 2021-12-15.
- Staff background & training
  The assistant caregiver conducted a CPR Training online.
  
  HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
  
  HHSC risk weight: Medium High. Corrected 2021-12-06. Correction verified 2021-12-15.
- Staff background & training
  The primary caregiver did not have a current transportation training.
  
  HHSC 747.1314 — Transportation Safety Training-Primary Caregiver and Employee Transporting
  
  HHSC risk weight: Medium High. Corrected 2021-12-03. Correction verified 2021-12-07.
- Records & paperwork
  A child enrolled on 8/26/19 did not have a health statement in the record.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2021-12-17. Correction verified 2021-12-15.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Michelle's Playhouse, 3909 XANTHISMA AVE, Mcallen, TX 78504-5215 (operation ID 234742, operation number 832153), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.