Coolwood Early Head Start And Head Start

767 COOLWOOD DR, Houston, TX 77013 · Harris County

11cited violations

5serious

14inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 106
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:15 AM-04:00 PM
Director / administrator: Karen Washington
Phone: (713) 451-9024
Regulated since: Jun 13, 2025
HHSC IDs: Operation 1495685 · number 1809104
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 5
Safety & premises 1
Staff background & training 3
Other 1

Year by year

Year	Violations	Serious	Main categories
2026	4	1	Supervision & ratios (1), Staff background & training (3)
2025	7	4	Illness & medication (1), Supervision & ratios (4), Safety & premises (1), Other (1)

Inspections, investigations & assessments

Jul 23, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 14, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 7, 2026 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  A child walked out of a classroom unsupervised.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2026-07-21. Correction verified 2026-07-23.
HHSC inspection history
Jun 25, 2026 Inspection · Deficiencies cited
- Staff background & training
  Two employees did not have a current first aid training certificate available for review during the inspection.
  
  HHSC 746.1301(a)(3)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
  
  HHSC risk weight: Medium High. Corrected 2026-07-09. Correction verified 2026-07-06.
- Staff background & training
  Two employees did not have a current CPR training certificate available for review during the inspection.
  
  HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2026-07-09. Correction verified 2026-07-06.
- Staff background & training
  Five out of ten employee files reviewed did not have the required 24 hours of annual training.
  
  HHSC 746.1301(a)(5)(A) — Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
  
  HHSC risk weight: Medium High. Corrected 2026-06-25.
HHSC inspection history
Dec 19, 2025 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation does not have a current Fire Inspection Report.
  
  HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
  
  HHSC risk weight: High. Corrected 2026-02-04. Correction verified 2026-01-28.
HHSC inspection history
Sep 19, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 5, 2025 Report · Deficiencies cited (self-report)
- Other Serious
  The caregivers were unaware that one child in their care was missing.
  
  HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
  
  HHSC risk weight: High. Corrected 2025-09-08. Correction verified 2025-09-19.
- Supervision & ratios Serious
  A child was left in a classroom unsupervised.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-09-08. Correction verified 2025-09-19.
HHSC inspection history
May 23, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 22, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  During the investigation it was found that a child was left unattended in a classroom after the class had transitioned to the outdoors playground. This was corrected at inspection when supervision was observed while present at the inspection with no concerns.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2025-05-23.
- Illness & medication
  During the investigation it was found that the operation had not completed an incident report form or shared it with parent within 48 hours of the time of the incident.
  
  HHSC 746.707 — Incident/Illness Report Form Shared with Parent
  
  HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-27.
HHSC inspection history
May 14, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  During the inspection it was found that the operation had a child with a nut allergy, without an allergy emergency plan.
  
  HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
  
  HHSC risk weight: Medium High. Corrected 2025-05-28. Correction verified 2025-05-23.
HHSC inspection history
Mar 25, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 18, 2025 Inspection · Deficiencies cited
- Safety & premises
  During inspection, bleach and Lysol were found in an unlocked cupboard under the sink in on of the classrooms. This was corrected at inspection when a care giver moved the materials into a locked closet.
  
  HHSC 746.3407(13) — Using, Storing and Disposing of Hazardous Materials
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-02-18.
HHSC inspection history
Jan 9, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Coolwood Early Head Start and Head Start, 767 COOLWOOD DR, Houston, TX 77013-5628 (operation ID 1495685, operation number 1809104), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.