Jumping Kangaroos Day Care LLC
12250 POTRANCO RD, San Antonio, TX 78253 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 94
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Tiffany Banks
- Phone
- (210) 608-2405
- Regulated since
- Jun 14, 2022
- HHSC IDs
- Operation 1391061 · number 1730315
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 1 | Safety & premises (1), Food & allergies (1), Other (2) |
| 2025 | 4 | 0 | Cleanliness & sanitation (2), Other (2) |
| 2024 | 2 | 0 | Safety & premises (1), Food & allergies (1) |
| 2023 | 2 | 0 | Cleanliness & sanitation (2) |
| 2022 | 6 | 0 | Supervision & ratios (3), Safety & premises (1), Staff background & training (1), Other (1) |
| 2021 | 6 | 2 | Supervision & ratios (3), Safety & premises (1), Other (2) |
Inspections, investigations & assessments
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Aug 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 10, 2026 Inspection · Deficiencies cited
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Other Serious
The caregiver in the pre-k classroom did not know the number of children in her care.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-07-10. Correction verified 2026-08-04.
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Other
The pre-k classroom was found with the lights off making the back of the room dark during naptime.
HHSC 746.2911 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected 2026-07-10. Correction verified 2026-08-04.
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Safety & premises
The school age caregiver was squirting children with a water gun during water play. Then a child grabbed the water gun from the caregiver and sprayed the children. The child also sprayed me with the water gun as I was entering the fence.
HHSC 746.3709 — No Exploding/Shooting Toys or Equipment
HHSC risk weight: Medium High. Corrected 2026-07-10. Correction verified 2026-08-04.
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Other Serious
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Jul 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2026 Inspection · Deficiencies cited
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Food & allergies
At time of inspection, infant bottles were observed to not be labeled. NOTE: This was corrected at inspection.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-06-01.
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Food & allergies
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Mar 10, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 2, 2025 Inspection · Deficiencies cited
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Other
Children 14-months and younger were observed having screen time. This was corrected at inspection when a discussion was had with the director regarding screen time and the tablet was turned off.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-06-02.
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Cleanliness & sanitation
Diapers were observed in an uncovered trash can accessible to children.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2025-06-09. Correction verified 2025-06-03.
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Cleanliness & sanitation
A Pre-K child was observed leaving the bathroom, walking past the hand washing sink without washing their hands, and going to their cot. This was corrected at inspection when a discussion was had with the caregiver and the child was directed to wash their hands.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-06-02.
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Other
Cots were not assigned to children. Cots were not labeled with children's names nor were they labeled with numbers. Corresponding child/mat assignment sheets did not exist in any classrooms.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2025-06-09. Correction verified 2025-06-04.
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Other
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Jun 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 8, 2024 Inspection · Deficiencies cited
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Food & allergies
An infant was observed walking around with a bottle.
HHSC 746.2419(7) — Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
HHSC risk weight: Medium High. Corrected 2024-02-08. Correction verified 2024-03-04.
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Safety & premises
A slide on the playground had a ladder that was cracked and broken creating a hazard.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2024-02-08. Correction verified 2024-03-04.
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Food & allergies
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Nov 13, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation
A child's hands were not washed after a diaper change. Note: This was corrected at inspection when the child's hands were washed.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-11-13.
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Cleanliness & sanitation
Changing area was not sanitized after a child was diaper changed. Note: This was corrected at inspection when the caregiver was redirected to sanitize the diaper changing area during inspection.
HHSC 746.3505(e) — Diapering Procedures - Sanitizing Diaper Changing Area
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-11-13.
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Cleanliness & sanitation
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Nov 3, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 27, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 28, 2022 Assessment · Deficiencies cited
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Supervision & ratios
Based on observations, a child 18 months older than the youngest infant was observed in the infant classroom.
HHSC 746.1605 — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2022-10-28. Correction verified 2022-11-08.
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Supervision & ratios
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Oct 23, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Sep 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 19, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 10, 2022 Report · Deficiencies cited
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Supervision & ratios
Based on the investigation conducted, there is sufficient evidence to state that a staff member inappropriately disciplined their own child at the operation.
HHSC 746.2807 — Employees Discipline Own Children
HHSC risk weight: Medium High. Corrected 2022-11-04. Correction verified 2022-11-08.
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Supervision & ratios
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May 6, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The four year old classroom was observed out of ratio as there were 22 four years old to one caregiver. The correct ratio is 1 caregiver to 18 four year olds. Note: This was corrected at inspection as the Director stepped in to the classroom.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-05-06.
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Supervision & ratios
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Apr 25, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Mar 15, 2022 Inspection · Deficiencies cited
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Safety & premises
A caregiver's personal bag was observed accessible to the school aged children in care. Note: This was corrected at inspection when the bag was moved to a high shelf.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-03-15.
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Other
The storage for the school agers belongings was not labeled with their child's name, a photograph of the child, or other symbol the child recognizes as his own. Note: This was corrected at inspection as the storage space was labeled with the child's names.
HHSC 746.4505 — Storage for Individual Belongings
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-03-15.
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Safety & premises
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Feb 10, 2022 Inspection · Deficiencies cited
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Staff background & training
Three out of the six staff record's reviewed did not include proof of education.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2022-02-10. Correction verified 2022-02-10.
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Staff background & training
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Dec 10, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 2, 2021 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have a current sanitation inspection conducted.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2021-12-17. Correction verified 2021-12-10.
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Other
Televisions observed in classrooms where children are cared for in were not mounted.
HHSC 746.3701(9) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected 2021-12-02. Correction verified 2021-12-10.
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Other
The use zone of the swing and slide were observed overlapping.
HHSC 746.4807(b) — Measurement of Use Zone for Swings - No Overlap
HHSC risk weight: Medium High. Corrected 2021-12-17. Correction verified 2021-12-10.
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Supervision & ratios Serious
The operation did not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2021-12-17. Correction verified 2021-12-10.
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Safety & premises
The emergency preparedness plan did not include the required topics.
HHSC 746.5202(1) — Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
HHSC risk weight: Medium High. Corrected 2021-12-17. Correction verified 2021-12-10.
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Supervision & ratios Serious
The electronic safety alarm was not observed installed in one of the operation's vehicle used to transport children.
HHSC 746.5625(a) — Electronic Child Safety Alarm - is equipped in each vehicle
HHSC risk weight: High. Corrected 2021-12-17. Correction verified 2021-12-10.
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Supervision & ratios
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Dec 1, 2021 Report · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.