University Academy
3607 UNIVERSITY AVE, Wichita Falls, TX 76308 · Wichita County
Program
- Type
- Licensed center
- Licensed capacity
- 173
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-05:30 PM
- Director / administrator
- Payton Bombarger
- Phone
- (940) 691-5024
- Regulated since
- Mar 17, 2008
- HHSC IDs
- Operation 326589 · number 880190
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 7 | 3 | Cleanliness & sanitation (4), Supervision & ratios (2), Other (1) |
| 2025 | 6 | 0 | Cleanliness & sanitation (3), Safety & premises (1), Staff background & training (1), Other (1) |
| 2024 | 2 | 1 | Safety & premises (1), Staff background & training (1) |
| 2023 | 2 | 0 | Safety & premises (1), Other (1) |
| 2022 | 11 | 6 | Cleanliness & sanitation (3), Discipline & child guidance (5), Staff background & training (1), Records & paperwork (1), Other (1) |
| 2021 | 1 | 1 | Other (1) |
Enforcement actions
- Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)
HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.
Inspections, investigations & assessments
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Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 29, 2026 Report · Deficiencies cited (self-report)
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Other Serious
During the course of an investigation, it was determined that a caregiver used the prohibited form of punishment (grabbing/pulling) with two children in care during naptime.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-22. Correction verified 2026-08-06.
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Cleanliness & sanitation
During the course of an investigation, it was observed on video that a caregiver did not wash their hands after diapering a child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-07-22. Correction verified 2026-08-06.
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Cleanliness & sanitation
During the course of an investigation, it was observed on video that a caregiver did not wash a child's hands after diapering.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-07-22. Correction verified 2026-08-06.
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Other Serious
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Jun 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 4, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 29, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 27, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
During the course of the investigation, it was found that a caregiver left a child unsupervised outside while transitioning back inside the building.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-25. Correction verified 2026-06-30.
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Supervision & ratios Serious
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May 21, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 20, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
It was found that when transitioning into the classroom from being outside, a caregiver did not notice that a child remained in the outdoor play area, and the child was left unsupervised for approximately 8-10 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-17. Correction verified 2026-06-30.
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Cleanliness & sanitation
It was found that a caregiver did not take children to wash their hands after coming inside from outdoor activities.
HHSC 746.3417(4) — Children Handwashing After Outdoor Activities
HHSC risk weight: Medium High. Corrected 2026-06-17. Correction verified 2026-06-30.
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Supervision & ratios Serious
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Apr 27, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 16, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
During this investigation inspection there was a container catching a water leak under a sink in the kitchen that was found to be kept in an unsanitary manner. There were also oriental cockroaches found throughout the area. In addition, a container for refuse water under a portable sink was found to have mold inside of it.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-04-16. Correction verified 2026-04-27.
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Cleanliness & sanitation
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Apr 15, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 20, 2026 Assessment · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 21, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
It was determined throughout the course of the investigation that a caregiver failed to wash their hands after diapering a child.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-01-26. Correction verified 2026-02-18.
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Cleanliness & sanitation
It was determined throughout the course of the investigation that a caregiver failed to wash a child's hands after diapering.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-01-26. Correction verified 2026-02-18.
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Cleanliness & sanitation
It was determined throughout the course of the investigation that a caregiver failed to sanitize a diaper changing area after diapering a child.
HHSC 746.3505(e) — Diapering Procedures - Sanitizing Diaper Changing Area
HHSC risk weight: Medium High. Corrected 2026-01-26. Correction verified 2026-02-18.
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Cleanliness & sanitation
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Nov 11, 2025 Inspection · Deficiencies cited
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Other
During an unannounced inspection, it was found that a child younger than 2yo was allowed to have screen time activities.
HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected 2025-11-11. Correction verified 2025-11-24.
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Other
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Oct 30, 2025 Report · Deficiencies cited
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Safety & premises
During this investigation, I found a playground area to be noncompliant with safety hazards present.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2025-12-23. Correction verified 2026-01-12.
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Safety & premises
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Sep 29, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Sep 22, 2025 Inspection · Deficiencies cited
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Staff background & training
During a record audit, it was discovered that a new hire did not have all 24 hours of pre-service training completed within the first 90 days of employment.
HHSC 746.1301(a)(2)(A) — Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
HHSC risk weight: Medium High. Corrected 2025-09-30. Correction verified 2025-09-30.
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Staff background & training
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Jun 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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May 23, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Oct 31, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 23, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 14, 2024 Inspection · Deficiencies cited
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Staff background & training
Upon reviewing personnel training records, it was found that one caregiver's CPR expired in January of 2024.
HHSC 746.1301(a)(4)(A) — Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
HHSC risk weight: Medium High. Corrected 2024-02-28. Correction verified 2024-02-26.
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Safety & premises Serious
Upon reviewing records, it was found that the last completed fire inspection was on 10/25/2022 and has been expired for almost 4 months.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-02-29. Correction verified 2024-02-16.
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Staff background & training
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Jun 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 2, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Feb 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 14, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 11, 2023 Inspection · Deficiencies cited
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Safety & premises
While reviewing the two infant class schedules, it was found that the infants were not being offered daily outdoor time as required by minimum standards.
HHSC 746.2417(1) — Activities for Infants - Outdoor Play Daily
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-01-11.
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Other
When reviewing required postings, it was found that the product certification form was not signed and renewed annually.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2023-01-12. Correction verified 2023-02-07.
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Safety & premises
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Dec 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 19, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Sep 20, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 28, 2022 Inspection · Deficiencies cited
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Records & paperwork
A child's record was missing a health statement from a medical professional.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2022-07-06. Correction verified 2022-07-06.
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Records & paperwork
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Jun 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 5, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 2, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 27, 2022 Report · Deficiencies cited (self-report)
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Discipline & child guidance Serious
A caregiver was observed on video footage to have aggressively carried a 1yo child by the arm.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2022-06-25. Correction verified 2022-06-28.
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Discipline & child guidance Serious
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May 27, 2022 Report · Deficiencies cited
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Discipline & child guidance Serious
Based on the information obtained from the DFPS abuse/neglect investigation, it was found that the director failed to appropriately supervise caregivers to ensure that children were not abused/neglected.
HHSC 746.1003(4) — Director Responsibilities - Employees Supervised
HHSC risk weight: High. Corrected 2022-12-13. Correction verified 2022-12-21.
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Discipline & child guidance Serious
Based on the information obtained from the DFPS abuse/neglect investigation, two caregivers were found to have physically abused children in care and one of which was found to have additionally neglected to protect the children by failure to report that children were being abused.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2022-12-13. Correction verified 2022-12-21.
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Discipline & child guidance Serious
Based on the information obtained from the DFPS abuse/neglect investigation, a caregiver was found to have neglected to protect children being physically abused by a fellow caregiver by failing to report the abuse as mandated.
HHSC 746.1201(5) — Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
HHSC risk weight: High. Corrected 2022-12-13. Correction verified 2022-12-21.
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Discipline & child guidance Serious
Based on the information obtained from the DFPS abuse/neglect investigation, it was found that two caregivers were being unnecessarily harsh and cruel in their treatment of children. Caregivers were observed to forcefully grab and pull children's arms, grabbing children by their clothing in order to force them to sit down, grabbing a child by their shoulder causing them to fall down, and were also observed to have dragged a child across the daycare room floor.
HHSC 746.2805 — Prohibited Punishments - No Harsh, Cruel or Unusual
HHSC risk weight: High. Corrected 2022-12-13. Correction verified 2022-12-21.
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Staff background & training Serious
Based on the information obtained from the DFPS abuse/neglect investigation, it was found that two caregivers were being unnecessarily harsh and cruel in their treatment of children during nap time. Caregivers were observed to pick children up and slam them onto nap mats, pulling children by the arms to force them to lay down straight, kick a child on their legs and back to recenter their bodies on the nap mat, dragging children to the nap mat, and shoving children face down into the nap mat.
HHSC 746.2805(2) — Prohibited Punishments - Associated with Food, Naps, or Toilet Training
HHSC risk weight: High. Corrected 2022-12-13. Correction verified 2022-12-21.
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Discipline & child guidance Serious
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Apr 7, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 1, 2022 Inspection · Deficiencies cited
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Cleanliness & sanitation
Four caregivers in four different classrooms were observed not to have washed a child's hands following diaper changes.
HHSC 746.3505(b) — Diapering Procedures - Wash Infant's Hands
HHSC risk weight: Medium High. Corrected 2022-04-01. Correction verified 2022-04-07.
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Cleanliness & sanitation
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Mar 22, 2022 Inspection · Deficiencies cited
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Other
A caregiver in the infant room was found to have had their personal cell phone out with the text messaging screen on indicating that it was being used for personal use while also playing with an infant in the floor.
HHSC 746.1203(6) — Responsibilities of Caregivers - Free of other activities
HHSC risk weight: Medium High. Corrected 2022-03-22. Correction verified 2022-04-01.
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Cleanliness & sanitation
A caregiver in the infant room was observed to not wash their hands following a diaper change.
HHSC 746.3505(a) — Diapering Procedures - Caregiver's Hands Washed
HHSC risk weight: Medium High. Corrected 2022-03-22. Correction verified 2022-04-01.
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Cleanliness & sanitation
Three caregivers in three different classrooms were observed not to have washed a child's hands following diaper changes.
HHSC 746.3505(b) — Diapering Procedures - Wash Infant's Hands
HHSC risk weight: Medium High. Corrected 2022-03-22. Correction verified 2022-04-01.
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Other
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Mar 16, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Feb 16, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 9, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 29, 2021 Report · Deficiencies cited
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Other Serious
A child was placed in a high chair/restrictive device as a form of discipline because the child would bite other children and would also climb on furniture.
HHSC 746.2805(10) — Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
HHSC risk weight: High. Corrected 2022-02-03. Correction verified 2022-02-16.
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Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.