Hollywood Kids Day Care
9920 DYER ST, El Paso, TX 79924 · El Paso County
Program
- Type
- Licensed center
- Licensed capacity
- 125
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-05:30 PM
- Director / administrator
- Cynthia Torres
- Phone
- (915) 313-4963
- Regulated since
- May 30, 2014
- HHSC IDs
- Operation 1125107 · number 1525669
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 10 | 0 | Supervision & ratios (4), Staff background & training (4), Other (2) |
| 2024 | 6 | 0 | Supervision & ratios (4), Records & paperwork (2) |
| 2023 | 2 | 0 | Other (2) |
| 2022 | 8 | 2 | Illness & medication (2), Supervision & ratios (2), Safety & premises (2), Records & paperwork (2) |
Inspections, investigations & assessments
-
Feb 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 20, 2025 Inspection · Deficiencies cited
-
Staff background & training
In review of caregiver's records, three did not have proof of training in hazardous material available for review and four did not have proof of training in emergency preparedness available for review.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-04-03. Correction verified 2025-04-03.
-
Staff background & training
In review of records, the director did not have proof of training in hazardous material, food allergy and emergency preparedness.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2025-04-03. Correction verified 2025-04-03.
-
Other
The Pre-School room activity list does not include outdoor activities for a total of 90 minutes. Activity list include outdoor activity once a day for 30 minutes.
HHSC 746.2206(2)(B) — Written Activity Plan - Active Play Pre K - 90 Minutes of Moderate to Vigorous
HHSC risk weight: Medium. Corrected 2025-03-27. Correction verified 2025-03-26.
-
Supervision & ratios
Operations fire alarm system has not been checked since 11/05/2023.
HHSC 746.5315 — Smoke-Detection System Tested
HHSC risk weight: Medium High. Corrected 2025-03-27. Correction verified 2025-03-26.
-
Supervision & ratios
Operation has three vehicles used for transporting children. None of the vehicles have an emergency plan available for review.
HHSC 746.5619 — Plan to Handle Transportation Emergencies
HHSC risk weight: Medium High. Corrected 2025-03-27. Correction verified 2025-03-26.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
-
Mar 20, 2025 Inspection · Deficiencies cited
-
Staff background & training
In review of caregiver's records, three did not have proof of training in hazardous material available for review and four did not have proof of training in emergency preparedness available for review.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2025-04-03. Correction verified 2025-04-03.
-
Staff background & training
In review of records, the director did not have proof of training in hazardous material, food allergy and emergency preparedness.
HHSC 746.1311(e) — Director Annual Training - Additional required topics
HHSC risk weight: Medium. Corrected 2025-04-03. Correction verified 2025-04-03.
-
Other
The Pre-School room activity list does not include outdoor activities for a total of 90 minutes. Activity list include outdoor activity once a day for 30 minutes.
HHSC 746.2206(2)(B) — Written Activity Plan - Active Play Pre K - 90 Minutes of Moderate to Vigorous
HHSC risk weight: Medium. Corrected 2025-03-27. Correction verified 2025-03-26.
-
Supervision & ratios
Operations fire alarm system has not been checked since 11/05/2023.
HHSC 746.5315 — Smoke-Detection System Tested
HHSC risk weight: Medium High. Corrected 2025-03-27. Correction verified 2025-03-26.
-
Supervision & ratios
Operation has three vehicles used for transporting children. None of the vehicles have an emergency plan available for review.
HHSC 746.5619 — Plan to Handle Transportation Emergencies
HHSC risk weight: Medium High. Corrected 2025-03-27. Correction verified 2025-03-26.
-
Staff background & training
-
Apr 24, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
Operation did not have the Notification to Parents poster posted. This was corrected at inspection when inspector sent director a copy of the poster from the TA library. Director then posted it on their bulletin board.
HHSC 746.401(7) — Posting Requirements - Licensing Parent Notification Poster
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2024-04-24.
-
Supervision & ratios
Operation did not have a consumer product safety form completed and available for review. This was corrected at inspection when inspector emailed a copy of form 2885 to the director. Director printed and completed the form.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-04-24.
-
Records & paperwork
While reviewing records three children did not have health statements available for review.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2024-05-15. Correction verified 2024-05-14.
-
Supervision & ratios
-
Apr 24, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
Operation did not have the Notification to Parents poster posted. This was corrected at inspection when inspector sent director a copy of the poster from the TA library. Director then posted it on their bulletin board.
HHSC 746.401(7) — Posting Requirements - Licensing Parent Notification Poster
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2024-04-24.
-
Supervision & ratios
Operation did not have a consumer product safety form completed and available for review. This was corrected at inspection when inspector emailed a copy of form 2885 to the director. Director printed and completed the form.
HHSC 746.4135(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-04-24.
-
Records & paperwork
While reviewing records three children did not have health statements available for review.
HHSC 746.611(b) — Health Statement on File within 1 Week of Admission
HHSC risk weight: Medium. Corrected 2024-05-15. Correction verified 2024-05-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jun 8, 2023 Inspection · Deficiencies cited
-
Other
There was no activity plan posted in the after-school room.
HHSC 746.401(5) — Posting Requirements - Activity Plans for each group of children in the child care center
HHSC risk weight: Medium. Corrected 2023-06-16. Correction verified 2023-06-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Jun 8, 2023 Inspection · Deficiencies cited
-
Other
There was no activity plan posted in the after-school room.
HHSC 746.401(5) — Posting Requirements - Activity Plans for each group of children in the child care center
HHSC risk weight: Medium. Corrected 2023-06-16. Correction verified 2023-06-14.
-
Other
-
Jun 27, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation has a pending background fee payment that will need to be paid. This was corrected during the inspection by having the director pay the fee online.
HHSC 745.509 — Licensed Operations Required Fees
HHSC risk weight: High. Corrected at inspection. Corrected 2022-06-29.
-
Safety & premises
Two fire extinguishers used for the transportation vehicles will need to have the fire extinguishers serviced. The service tags expired on 12/2021.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2022-07-11. Correction verified 2022-07-07.
-
Records & paperwork
Two out of ten children's record was not available for review during the inspection.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2022-06-29. Correction verified 2022-07-06.
-
Illness & medication
Five out of ten children's records checked did not have an immunization record available for review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-07-08. Correction verified 2022-07-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Jun 27, 2022 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation has a pending background fee payment that will need to be paid. This was corrected during the inspection by having the director pay the fee online.
HHSC 745.509 — Licensed Operations Required Fees
HHSC risk weight: High. Corrected at inspection. Corrected 2022-06-29.
-
Safety & premises
Two fire extinguishers used for the transportation vehicles will need to have the fire extinguishers serviced. The service tags expired on 12/2021.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2022-07-11. Correction verified 2022-07-07.
-
Records & paperwork
Two out of ten children's record was not available for review during the inspection.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2022-06-29. Correction verified 2022-07-06.
-
Illness & medication
Five out of ten children's records checked did not have an immunization record available for review.
HHSC 746.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2022-07-08. Correction verified 2022-07-06.
-
Supervision & ratios Serious
-
Jun 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 31, 2022 Report · No deficiencies cited
No violations cited on this visit.
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May 31, 2022 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.