Alphabest @ Rucker- Prosper
560 S. CRAIG RD., Prosper, TX 75078 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 100
- Ages
- School
- Hours
- 03:00 PM-06:00 PM
- Phone
- (866) 300-7750
- Regulated since
- Feb 4, 2015
- HHSC IDs
- Operation 1154026 · number 1546043
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2024 | 8 | 2 | Supervision & ratios (4), Records & paperwork (2), Other (2) |
| 2023 | 6 | 2 | Safety & premises (2), Records & paperwork (2), Other (2) |
| 2022 | 2 | 0 | Records & paperwork (2) |
| 2021 | 4 | 0 | Supervision & ratios (4) |
Inspections, investigations & assessments
-
Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 14, 2024 Inspection · Deficiencies cited
-
Records & paperwork
The last documented playground checklist was back in December 2023.
HHSC 744.801(7) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-05-20.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
May 14, 2024 Inspection · Deficiencies cited
-
Records & paperwork
The last documented playground checklist was back in December 2023.
HHSC 744.801(7) — Required Records Maintained and Made Available - Playground Maintenance Records
HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-05-20.
-
Records & paperwork
-
Feb 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 25, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
Parents are not allowed to into the operation at all to observe the areas where children are being supervised.
HHSC 744.201(7) — Operation Open to Parents At All Times
HHSC risk weight: Medium. Corrected 2024-01-25. Correction verified 2024-02-23.
-
Supervision & ratios
A site director has been in place at the operation for more than 2 weeks and licensing has not been notified.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2024-01-25. Correction verified 2024-02-23.
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Supervision & ratios
-
Jan 25, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
Parents are not allowed to into the operation at all to observe the areas where children are being supervised.
HHSC 744.201(7) — Operation Open to Parents At All Times
HHSC risk weight: Medium. Corrected 2024-01-25. Correction verified 2024-02-23.
-
Supervision & ratios
A site director has been in place at the operation for more than 2 weeks and licensing has not been notified.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2024-01-25. Correction verified 2024-02-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jan 24, 2024 Report · Deficiencies cited
-
Other Serious
This standard was evaluated as part of an investigation and found deficient. A caregiver did not use good judgment when they rewarded children for giving the caregiver the best back massage.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-02-22. Correction verified 2024-02-23.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Jan 24, 2024 Report · Deficiencies cited
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Other Serious
This standard was evaluated as part of an investigation and found deficient. A caregiver did not use good judgment when they rewarded children for giving the caregiver the best back massage.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-02-22. Correction verified 2024-02-23.
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Other Serious
-
Dec 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 18, 2023 Report · Deficiencies cited (self-report)
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Other Serious
This standard was evaluated as part of an investigation and found to be deficient. A caregiver did not use good judgment when they were playing with children in care by pushing them very high in swings constructed of hard plastic designed for physically impaired children, resulting in a child sustaining an injury that required medical attention.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-11-16. Correction verified 2023-12-01.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Oct 18, 2023 Report · Deficiencies cited (self-report)
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Other Serious
This standard was evaluated as part of an investigation and found to be deficient. A caregiver did not use good judgment when they were playing with children in care by pushing them very high in swings constructed of hard plastic designed for physically impaired children, resulting in a child sustaining an injury that required medical attention.
HHSC 744.1201(1) — Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-11-16. Correction verified 2023-12-01.
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Other Serious
-
Sep 18, 2023 Inspection · Deficiencies cited
-
Records & paperwork
Licensing was not notified in the time required of a change in site directors.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2023-09-22. Correction verified 2023-10-18.
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Safety & premises
One child with a food allergy did not have a Food Allergy Emergency Plan in their file at the time of inspection.
HHSC 744.605(16) — Required Admission Information-Food Allergy Emergency Plan
HHSC risk weight: Medium High. Corrected 2023-09-22. Correction verified 2023-10-18.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Sep 18, 2023 Inspection · Deficiencies cited
-
Records & paperwork
Licensing was not notified in the time required of a change in site directors.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2023-09-22. Correction verified 2023-10-18.
-
Safety & premises
One child with a food allergy did not have a Food Allergy Emergency Plan in their file at the time of inspection.
HHSC 744.605(16) — Required Admission Information-Food Allergy Emergency Plan
HHSC risk weight: Medium High. Corrected 2023-09-22. Correction verified 2023-10-18.
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Records & paperwork
-
Sep 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 3, 2022 Inspection · Deficiencies cited
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Records & paperwork
The site director's Director Certificate was not available at the time of inspection.
HHSC 744.801(3) — Required Records Maintained and Made Available - Director's Certificate
HHSC risk weight: Medium. Corrected 2022-03-04. Correction verified 2022-03-04.
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Records & paperwork
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Mar 3, 2022 Inspection · Deficiencies cited
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Records & paperwork
The site director's Director Certificate was not available at the time of inspection.
HHSC 744.801(3) — Required Records Maintained and Made Available - Director's Certificate
HHSC risk weight: Medium. Corrected 2022-03-04. Correction verified 2022-03-04.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork
-
Oct 14, 2021 Inspection · Deficiencies cited
-
Supervision & ratios
The site director was unable to pull up the admission records on the electronic tablets that were at the operation. As a result, ten children records were not available to be evaluated during the inspection.
HHSC 744.601(c) — Provide Access to Children's Records - Licensing
HHSC risk weight: Medium. Corrected 2021-10-14. Correction verified 2021-10-15.
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Supervision & ratios
A child with a diagnosed food allergy that was listed on the operation's allergy list did not have a completed food allergy emergency plan on file at the operation.
HHSC 744.605(16) — Required Admission Information-Food Allergy Emergency Plan
HHSC risk weight: Medium High. Corrected 2021-10-18. Correction verified 2021-10-18.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Oct 14, 2021 Inspection · Deficiencies cited
-
Supervision & ratios
The site director was unable to pull up the admission records on the electronic tablets that were at the operation. As a result, ten children records were not available to be evaluated during the inspection.
HHSC 744.601(c) — Provide Access to Children's Records - Licensing
HHSC risk weight: Medium. Corrected 2021-10-14. Correction verified 2021-10-15.
-
Supervision & ratios
A child with a diagnosed food allergy that was listed on the operation's allergy list did not have a completed food allergy emergency plan on file at the operation.
HHSC 744.605(16) — Required Admission Information-Food Allergy Emergency Plan
HHSC risk weight: Medium High. Corrected 2021-10-18. Correction verified 2021-10-18.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.