New Braunfels Head Start Center
1023 W BRIDGE ST, New Braunfels, TX 78130 · Comal County
Program
- Type
- Licensed center
- Licensed capacity
- 45
- Ages
- Infant, Toddler, Pre-Kindergarten
- Hours
- 07:30 AM-03:30 PM
- Director / administrator
- Saige Conrad
- Phone
- (830) 294-0142
- Regulated since
- Jan 26, 2022
- HHSC IDs
- Operation 1383792 · number 1725218
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Supervision & ratios (1) |
| 2024 | 6 | 3 | Cleanliness & sanitation (2), Safety & premises (1), Food & allergies (1), Other (2) |
| 2021 | 3 | 2 | Cleanliness & sanitation (2), Safety & premises (1) |
Inspections, investigations & assessments
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Jun 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 8, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
During the course of the investigation, it was determined that a preschool child was left alone in the restroom unsupervised for approximately one minute.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-06-03. Correction verified 2026-06-10.
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Supervision & ratios Serious
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Dec 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 12, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Nov 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 19, 2024 Report · Deficiencies cited
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Cleanliness & sanitation Serious
Based on the video and interviews conducted, two staff did not conduct a name to face while lining the children up to go back to the classroom from a bathroom break. This resulted in a child being left out in the foyer area unsupervised for less than a minute.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-08-15. Correction verified 2024-08-30.
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Other Serious
Based on interviews, the parent was not informed about the incident until the next day.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2024-08-15. Correction verified 2024-08-30.
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Cleanliness & sanitation Serious
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Jul 12, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 3, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 1, 2024 Report · Deficiencies cited
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Other Serious
Based on the interviews and video, a caregiver did not use good judgment when a child was refusing to brush her teeth and the caregiver sat her down in a chair and was forcefully brushing her teeth for her as she was crying.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2024-07-30. Correction verified 2024-08-08.
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Cleanliness & sanitation
Based on the interviews, diaper-changing procedures were not being maintained closely when a child was observed several times with a soiled pull-up.
HHSC 746.2501(1) — Care Requirements for Toddlers - Routines Maintained
HHSC risk weight: Medium. Corrected 2024-07-30. Correction verified 2024-08-08.
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Other Serious
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Feb 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 26, 2024 Inspection · Deficiencies cited
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Safety & premises
An 11-month-old non-walking infant was observed sleeping on a cot.
HHSC 746.2405(3) — Infant Care Area Furnishings and Equipment - Crib, Cot, or Bed for Each Walking Infant
HHSC risk weight: Medium. Corrected 2024-01-26. Correction verified 2024-02-05.
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Food & allergies
A couple of bottles in the infant room were not labeled with the last initial. This was corrected when the teacher labeled the bottles correctly.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-01-26.
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Safety & premises
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Dec 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 6, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2021 Inspection · Deficiencies cited
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Safety & premises
When observing the outdoor play area, due to the weather the playscape was wet and the children could have slipped and harmed themeselves. The hose used outside was not wrapped up and was accessible for children to trip and fall causing harm. The excess weed blocker used for the outdoor grounds was exposed and accessible to children. This was CORRECTED when the director wrapped the hose around the hose holder, cut the excess weed blocker, and the playground playscape was dried off.
HHSC 746.4751(a) — Maintenance Procedures for Active Play - Inspect Daily
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-11-08.
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Safety & premises
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Oct 18, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2021 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
During the inspection, a 3-year-old child was observed sitting in a room for an undetermined amount of time unsupervised while the two teachers were conducting a bathroom break. This was corrected when a staff was asked to come into the room with him.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-10-12. Correction verified 2021-10-18.
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Cleanliness & sanitation Serious
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Oct 8, 2021 Report · Deficiencies cited (self-report)
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Cleanliness & sanitation Serious
Based on the information obtained, a child was able to run out of the front door of the building during a classroom bathroom break which the bathroom is in the front of the building. A staff member that was up front with the class during this break was able to run out the door behind her. The child only got a few steps from the front door before the staff was able to retrieve the child back into the daycare safely.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2021-11-01. Correction verified 2021-11-08.
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Cleanliness & sanitation Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.