Handprints Child Care 24 LLC
2763 N BELT LINE RD, Sunnyvale, TX 75182 · Dallas County
Program
- Type
- Licensed center
- Licensed capacity
- 170
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Tonya Ruiz
- Phone
- (972) 226-4435
- Regulated since
- Mar 31, 2022
- HHSC IDs
- Operation 1387977 · number 1728064
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 0 | Supervision & ratios (5), Safety & premises (1) |
| 2025 | 6 | 2 | Supervision & ratios (4), Safety & premises (1), Records & paperwork (1) |
| 2023 | 1 | 0 | Cleanliness & sanitation (1) |
| 2022 | 8 | 1 | Cleanliness & sanitation (3), Supervision & ratios (2), Safety & premises (1), Staff background & training (1), Other (1) |
| 2021 | 3 | 1 | Supervision & ratios (2), Other (1) |
Inspections, investigations & assessments
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Aug 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 8, 2026 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have a current health inspection from the CIty of Dallas.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-06-30. Correction verified 2026-07-09.
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Supervision & ratios
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Jun 5, 2026 Report
No violations cited on this visit.
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May 11, 2026 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have a current health inspection from the CIty of Dallas.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2026-05-29. Correction verified 2026-06-08.
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Safety & premises
The restroom in the hallway is out of order and has an odor.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-06-01.
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Supervision & ratios
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Mar 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 16, 2026 Report · Deficiencies cited (self-report)
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Supervision & ratios
The operation did not ensure that children were served the required minimum meal and snack portions.
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2026-03-03. Correction verified 2026-03-06.
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Supervision & ratios
The operation did not document meal and snack substitutions.
HHSC 746.3313(1) — Daily Menus - Record Comparable Substitutions
HHSC risk weight: Medium. Corrected 2026-03-03. Correction verified 2026-03-06.
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Supervision & ratios
The front building was not adequately heated. The operation's heating system was not functioning properly.
HHSC 746.3407(10) — Center Heated, Lighted and Ventilated Properly
HHSC risk weight: Medium High. Corrected 2026-03-03. Correction verified 2026-03-06.
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Supervision & ratios
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Sep 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 8, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 5, 2025 Report · Deficiencies cited
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Supervision & ratios
The operation did not adhere to the required meal pattern, as they consistently ran out of the necessary components.
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2025-09-29. Correction verified 2025-09-30.
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Supervision & ratios
The operation did not properly document substitutions to the daily meals as required.
HHSC 746.3313(1) — Daily Menus - Record Comparable Substitutions
HHSC risk weight: Medium. Corrected 2025-09-29. Correction verified 2025-09-30.
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Supervision & ratios
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Aug 27, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The operation did not follow its own policy for handling medical emergencies when a child sustained a severe injury. Their policy requires staff to contact 911 first in the event of a serious medical emergency. Staff failed to implement this step and did not immediately call emergency services.
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2025-09-29. Correction verified 2025-09-30.
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Supervision & ratios Serious
A child received a severe injury while in care. The injury required immediate medical treatment, and the operation did not contact emergency medical services.
HHSC 746.3607(1) — Critical Injury - Contact EMS After Ensuring Supervision of Group
HHSC risk weight: High. Corrected 2025-09-29. Correction verified 2025-09-30.
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Supervision & ratios Serious
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Jul 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 24, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 13, 2025 Report · Deficiencies cited
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Safety & premises
It was determined through interviews and observations that certain areas of the center experience flooding during inclement weather.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-02-19. Correction verified 2025-03-04.
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Records & paperwork
During the inspection, certain areas of the center exhibited low temperatures. Two thermostats indicated readings of 60 degrees and 64 degrees, while the external temperature was recorded at below 40 degrees.
HHSC 746.3407(10) — Center Heated, Lighted and Ventilated Properly
HHSC risk weight: Medium High. Corrected 2025-02-13. Correction verified 2025-03-04.
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Safety & premises
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Nov 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 19, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Mar 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 17, 2023 Report · Deficiencies cited
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Cleanliness & sanitation
The operation was found deficient with this standard. Based on the pictures and information gathered from the parent, it indicates the child was not changed promptly that caused him to have diaper rash and the caregiver did not provide a report to the parent.
HHSC 746.3501(1) — Diaper Changing Steps- Prompt
HHSC risk weight: Medium High. Corrected 2023-09-15. Correction verified 2023-09-18.
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Cleanliness & sanitation
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Jul 28, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jul 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 26, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 22, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 9, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2022 Inspection · Deficiencies cited
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Staff background & training
One caregiver did not have the required abuse/neglect training.
HHSC 746.1309(b) — Documented Annual Training - 6 Hours of annual training required
HHSC risk weight: Medium. Corrected 2022-10-31. Correction verified 2022-11-16.
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Staff background & training
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Oct 19, 2022 Report · Deficiencies cited
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Other
This standard was evaluated as part of an investigation and found to be deficient. The caregiver failed to share information with the incoming caregiver.
HHSC 746.1203(11) — Responsibilities of Caregivers - Share Information with Incoming Caregiver
HHSC risk weight: Medium High. Corrected 2022-11-16. Correction verified 2022-11-28.
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Other
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Sep 15, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The Infant Classroom was out of ratio.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-09-15.
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Safety & premises Serious
Small toys presenting a choking hazard were present. One child had two pieces stuffed in mouth during the inspection.
HHSC 746.2501(5) — Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected at inspection. Corrected 2022-09-15.
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Cleanliness & sanitation
PreK Classroom ceiling damaged from weather related flooding. Operation will not use classroom until repairs are completed.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected 2022-11-18. Correction verified 2022-11-16.
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Supervision & ratios
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Mar 28, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 9, 2022 Inspection · Deficiencies cited
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Supervision & ratios
I observed 11 children who were 18 months-2 years old being supervised by only one caregiver. There must be no more than 9 children per 1 caregiver for children 18-23 months old. One child had been sent over there from the 2 year old class by his caregiver because the child wanted to go. I informed her that he must come back to his own classroom as that caregiver already had too many children in her class without that extra one. CHILD CAREGIVER RATIO MUST BE IN COMPLIANCE BY THE COMPLIANCE DATE INDICATED. A FULL PERMIT WILL NOT BE ISSUED WTIHOUT PROPER CHILD CAREGIVER RATIO IN PLACE.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-03-14. Correction verified 2022-03-28.
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Cleanliness & sanitation
I observed the 4 year olds having snack when I arrived. They were having graham crackers and milk. You must ensure a supply of drinking water is always available to each child at every snack, mealtime, and after active play and is served in a safe and sanitary manner. I explained this and the children were given water at that time. I spoke to the person who makes the snacks to send to the classroom and she said she will start sending a pitcher of water as well as milk to the classrooms for snack.
HHSC 746.3301(f) — Nutrition and Food Service - Drinking Water Available and Served
HHSC risk weight: Medium High. Corrected 2022-03-09. Correction verified 2022-03-28.
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Cleanliness & sanitation
The utility room outside the building has cleaners detergents, plastic liners in there. The room will not lock to keep these hazards inaccessible to the children.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-03-14. Correction verified 2022-03-28.
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Supervision & ratios
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Jan 5, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 15, 2021 Inspection · Deficiencies cited
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Supervision & ratios
The operation has not had a fire drill since October 14, 2021. You must practice a fire drill every month.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2021-12-31. Correction verified 2022-01-04.
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Supervision & ratios Serious
The operation had not documented a smoke detector test since 10/13/21. I asked the person in charge to check them while I was there and 2 were not working.
HHSC 746.5311(a) — Smoke-Detection System
HHSC risk weight: High. Corrected 2021-12-17. Correction verified 2021-12-22.
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Other
The carbon monoxide detector had not been tested since 10/13/21. The person in charge tested it during the inspection.
HHSC 746.5537(a)(2) — Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-12-15.
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Supervision & ratios
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Oct 18, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.