Melissa Kindercare
3404 SKY RIDGE LN, Melissa, TX 75454 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 275
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Devonna Majors
- Phone
- (469) 905-3690
- Regulated since
- Dec 19, 2025
- HHSC IDs
- Operation 1505347 · number 1816051
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 4 | 2 | Supervision & ratios (2), Staff background & training (2) |
| 2025 | 18 | 6 | Cleanliness & sanitation (2), Supervision & ratios (10), Staff background & training (4), Other (2) |
Inspections, investigations & assessments
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Aug 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 6, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jun 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jan 29, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
A person was present and caring for children without receiving notification from the CBCU that the person is eligible to be present. This was corrected during the inspection when the person left the building.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-01-29. Correction verified 2026-02-11.
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Staff background & training Serious
-
Jan 29, 2026 Inspection · Deficiencies cited
-
Staff background & training Serious
A person was present and caring for children without receiving notification from the CBCU that the person is eligible to be present. This was corrected during the inspection when the person left the building.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2026-01-29. Correction verified 2026-02-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Jan 27, 2026 Report · Deficiencies cited
-
Supervision & ratios
This standard was evaluated during the investigation and was found to be deficient. The operation did not report the injury to CCR.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-02-25.
-
Supervision & ratios
-
Jan 27, 2026 Report · Deficiencies cited
-
Supervision & ratios
This standard was evaluated during the investigation and was found to be deficient. The operation did not report the injury to CCR.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-02-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Dec 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 13, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
The operation's weekly menul was missing the following componets: Breakfast- Grain- two days, Lunch- Meat or meat alternative- two days, Lunch- Fruit- one day.
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2025-11-27. Correction verified 2025-12-15.
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Supervision & ratios
The operation does not have unitary surfacing documentation on file.
HHSC 746.4913 — Required Documentation for Unitary Surfacing Materials
HHSC risk weight: Medium. Corrected 2025-12-04. Correction verified 2025-12-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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Nov 13, 2025 Inspection · Deficiencies cited
-
Supervision & ratios
The operation's weekly menul was missing the following componets: Breakfast- Grain- two days, Lunch- Meat or meat alternative- two days, Lunch- Fruit- one day.
HHSC 746.3301(b) — Nutrition and Food Service - Follow Meal Patterns
HHSC risk weight: Medium High. Corrected 2025-11-27. Correction verified 2025-12-15.
-
Supervision & ratios
The operation does not have unitary surfacing documentation on file.
HHSC 746.4913 — Required Documentation for Unitary Surfacing Materials
HHSC risk weight: Medium. Corrected 2025-12-04. Correction verified 2025-12-19.
-
Supervision & ratios
-
Sep 11, 2025 Inspection · Deficiencies cited
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Staff background & training Serious
The background check status of a caregiver includes a condition which states that this person may only be supervised by a person with no conditions regarding his or her presence at the operation. During the inspection the caregiver was caring for children in a classroom along with another caregiver who did not have an eligible background check status. This was corrected during the inspection when a caregiver with an eligible background check status replaced the caregiver without an eligible background check status in the classroom.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-11.
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Staff background & training Serious
During the inspection two caregivers were present and caring for children without the operation receiving notification from the criminal background check unit that they were eligible to be present and caring for children. This was corrected when the caregivers left the building during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Sep 11, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
The background check status of a caregiver includes a condition which states that this person may only be supervised by a person with no conditions regarding his or her presence at the operation. During the inspection the caregiver was caring for children in a classroom along with another caregiver who did not have an eligible background check status. This was corrected during the inspection when a caregiver with an eligible background check status replaced the caregiver without an eligible background check status in the classroom.
HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-11.
-
Staff background & training Serious
During the inspection two caregivers were present and caring for children without the operation receiving notification from the criminal background check unit that they were eligible to be present and caring for children. This was corrected when the caregivers left the building during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-11.
-
Staff background & training Serious
-
Aug 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 29, 2025 Inspection · Deficiencies cited
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Other
This standard was found to be deficient as both infant classrooms were not set up to include safe, open floor space for floor time play during the inspection.
HHSC 746.2403(2) — Infant Care Area - Safe, Open Floor Space
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-04.
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Cleanliness & sanitation
This standard was found to be deficient after it was observed that a toilet rail in a classroom needs repair. Additionally, the playground area has an outdoor faucet box missing a cover. Loos materials were stored near an entrance , creating a tripping hazard, and a ceiling tile was missing in a classroom , exposing pipes and wiring.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-04.
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Supervision & ratios
This standard was found to be deficient after the operation's sleeping cots were not properly labeled or identified.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2025-06-19. Correction verified 2025-06-04.
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Supervision & ratios Serious
This standard was found to be deficient as the operation was not able to provide a current fire inspection during the application inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-06-19. Correction verified 2025-06-04.
-
Supervision & ratios
This standard was found to be defieicent after the operation did not have emgency evacuation diagrams with two exit paths from each room during the inspection.
HHSC 746.5207(a)(2) — Emergency Evacuation and Relocation Diagram - Two Exits from Each Room
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-04.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
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May 29, 2025 Inspection · Deficiencies cited
-
Other
This standard was found to be deficient as both infant classrooms were not set up to include safe, open floor space for floor time play during the inspection.
HHSC 746.2403(2) — Infant Care Area - Safe, Open Floor Space
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-04.
-
Cleanliness & sanitation
This standard was found to be deficient after it was observed that a toilet rail in a classroom needs repair. Additionally, the playground area has an outdoor faucet box missing a cover. Loos materials were stored near an entrance , creating a tripping hazard, and a ceiling tile was missing in a classroom , exposing pipes and wiring.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-04.
-
Supervision & ratios
This standard was found to be deficient after the operation's sleeping cots were not properly labeled or identified.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2025-06-19. Correction verified 2025-06-04.
-
Supervision & ratios Serious
This standard was found to be deficient as the operation was not able to provide a current fire inspection during the application inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2025-06-19. Correction verified 2025-06-04.
-
Supervision & ratios
This standard was found to be defieicent after the operation did not have emgency evacuation diagrams with two exit paths from each room during the inspection.
HHSC 746.5207(a)(2) — Emergency Evacuation and Relocation Diagram - Two Exits from Each Room
HHSC risk weight: Medium High. Corrected 2025-06-19. Correction verified 2025-06-04.
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Other
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.