The Pillars Christian Learning Center

8402 CHIESA RD, Rowlett, TX 75089 · Dallas County

18cited violations

10serious

50inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 245
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:00 PM
Director / administrator: Nikkie Poole
Phone: (972) 412-3900
Regulated since: Nov 5, 2024
HHSC IDs: Operation 1487233 · number 1803121
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 10
Records & paperwork 2
Other 4

Year by year

Year	Violations	Serious	Main categories
2026	4	2	Cleanliness & sanitation (2), Other (2)
2025	12	8	Supervision & ratios (8), Records & paperwork (2), Other (2)
2024	2	0	Supervision & ratios (2)

Inspections, investigations & assessments

Jul 9, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 9, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 2, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 2, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 12, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 12, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 4, 2026 Report · Deficiencies cited
- Cleanliness & sanitation
  A child was left for hours without a diaper change.
  
  HHSC 746.3501(1) — Diaper Changing Steps- Prompt
  
  HHSC risk weight: Medium High. Corrected 2026-05-19. Correction verified 2026-06-02.
HHSC inspection history
May 4, 2026 Report · Deficiencies cited
- Cleanliness & sanitation
  A child was left for hours without a diaper change.
  
  HHSC 746.3501(1) — Diaper Changing Steps- Prompt
  
  HHSC risk weight: Medium High. Corrected 2026-05-19. Correction verified 2026-06-02.
HHSC inspection history · no longer published by HHSC; kept here
Feb 25, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 25, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 30, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jan 30, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 26, 2026 Report · Deficiencies cited
- Other Serious
  It is determined that a caregiver exhibited prohibited discipline techniques by yelling and talking down to children.
  
  HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2026-02-20. Correction verified 2026-02-25.
HHSC inspection history
Jan 26, 2026 Report · Deficiencies cited
- Other Serious
  It is determined that a caregiver exhibited prohibited discipline techniques by yelling and talking down to children.
  
  HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2026-02-20. Correction verified 2026-02-25.
HHSC inspection history · no longer published by HHSC; kept here
Oct 10, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 10, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 2, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  This standard was found to be deficient. A child was able to leave the classroom and be on the playground, unattended for 15 minutes.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-10-08. Correction verified 2025-10-10.
- Other Serious
  This standard was found to be deficient. Parent was not called immediately after the incident occurred.
  
  HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
  
  HHSC risk weight: High. Corrected 2025-10-08. Correction verified 2025-10-10.
HHSC inspection history
Oct 2, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  This standard was found to be deficient. A child was able to leave the classroom and be on the playground, unattended for 15 minutes.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-10-08. Correction verified 2025-10-10.
- Other Serious
  This standard was found to be deficient. Parent was not called immediately after the incident occurred.
  
  HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
  
  HHSC risk weight: High. Corrected 2025-10-08. Correction verified 2025-10-10.
HHSC inspection history · no longer published by HHSC; kept here
Sep 30, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 30, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 25, 2025 Inspection · Deficiencies cited
- Records & paperwork
  7 caregivers out of 10 were missing a notarized employment affidavit. These were all corrected at inspection.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-09-25.
HHSC inspection history · no longer published by HHSC; kept here
Sep 25, 2025 Inspection · Deficiencies cited
- Records & paperwork
  7 caregivers out of 10 were missing a notarized employment affidavit. These were all corrected at inspection.
  
  HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-09-25.
HHSC inspection history
Sep 24, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  This standard was found to be deficient.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-09-29. Correction verified 2025-09-30.
HHSC inspection history
Sep 24, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  This standard was found to be deficient.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-09-29. Correction verified 2025-09-30.
HHSC inspection history · no longer published by HHSC; kept here
Jul 7, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 7, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 24, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 24, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 23, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-06-30. Correction verified 2025-07-01.
HHSC inspection history · no longer published by HHSC; kept here
Jun 23, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-06-30. Correction verified 2025-07-01.
HHSC inspection history
May 29, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 29, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Apr 7, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios
  The operation left a child unattended in the classroom for approximately 3 minutes.
  
  HHSC 746.1203(4) — Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
  
  HHSC risk weight: Medium High. Corrected 2025-04-29. Correction verified 2025-05-08.
HHSC inspection history
Apr 7, 2025 Report · Deficiencies cited (self-report)
- Supervision & ratios
  The operation left a child unattended in the classroom for approximately 3 minutes.
  
  HHSC 746.1203(4) — Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
  
  HHSC risk weight: Medium High. Corrected 2025-04-29. Correction verified 2025-05-08.
HHSC inspection history · no longer published by HHSC; kept here
Mar 17, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 17, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 5, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 5, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 16, 2024 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Oct 16, 2024 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Sep 25, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have the proper amout of loose fill in fall zone areas.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2024-10-09. Correction verified 2024-10-22.
HHSC inspection history
Sep 25, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  The operation did not have the proper amout of loose fill in fall zone areas.
  
  HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
  
  HHSC risk weight: Medium High. Corrected 2024-10-09. Correction verified 2024-10-22.
HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for The Pillars Christian Learning Center, 8402 CHIESA RD, Rowlett, TX 75089-3586 (operation ID 1487233, operation number 1803121), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.