Pinnacle Montessori Of Schertz
21510 OLD WIEDERSTEIN RD, Schertz, TX 78108 · Guadalupe County
Program
- Type
- Licensed center
- Licensed capacity
- 167
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Cheryl Goodwin
- Phone
- (726) 444-0099
- Regulated since
- Aug 25, 2022
- HHSC IDs
- Operation 1394995 · number 1733416
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 5 | 4 | Cleanliness & sanitation (1), Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Other (1) |
| 2025 | 10 | 9 | Cleanliness & sanitation (1), Supervision & ratios (3), Discipline & child guidance (1), Records & paperwork (2), Other (3) |
| 2024 | 1 | 1 | Safety & premises (1) |
| 2023 | 5 | 3 | Supervision & ratios (3), Food & allergies (1), Other (1) |
| 2022 | 5 | 5 | Supervision & ratios (1), Safety & premises (1), Records & paperwork (1), Other (2) |
Inspections, investigations & assessments
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Aug 4, 2026 Inspection · Deficiencies cited
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Other Serious
A caregiver did not the number of children correct when asked.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected at inspection. Corrected 2026-08-04.
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Other Serious
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Jun 26, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 25, 2026 Report · Deficiencies cited (self-report)
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Safety & premises Serious
During the investigation process it was determined that there were objects in the room that could be choking hazards for toddlers.
HHSC 746.2501(5) — Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected 2026-07-22. Correction verified 2026-08-04.
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Cleanliness & sanitation Serious
During the investigation process it was determined a caregiver did not wash their hands after changing diapers.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-07-22. Correction verified 2026-08-04.
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Safety & premises Serious
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Jun 17, 2026 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have the playground checklist filled out for the previous month. *It was corrected at inspection*
HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-06-17.
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Supervision & ratios
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Feb 3, 2026 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was observed in the classroom without an active background check. Note: This was corrected when the caregiver left the operation and their background was submitted.
HHSC 745.621(a)(2) — AP Initial background checks submitted - At the time you hire someone
HHSC risk weight: High. Corrected at inspection. Corrected 2026-02-03.
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Staff background & training Serious
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Jan 30, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 16, 2025 Inspection · Deficiencies cited
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Other
During the inspection, one classroom's cots were not labled with children's names, or did not have the cots numbered accompanied with a numbered cot assignment map.
HHSC 746.4503(b) — Cots, Beds, Mats Labeled With Child's Name
HHSC risk weight: Medium. Corrected 2025-12-19. Correction verified 2025-12-19.
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Other
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Oct 29, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 30, 2025 Report · Deficiencies cited
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Cleanliness & sanitation Serious
A caregiver failed to account for all the children prior to doing diaper changing in the bathroom and shutting the door. Caregiver failed again to account for all the children prior to leaving the classroom, which resulted in leaving the child in the bathroom.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-08-18. Correction verified 2025-08-22.
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Discipline & child guidance Serious
This standard was found deficient as part of the DFPS investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2025-08-18. Correction verified 2025-08-22.
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Supervision & ratios Serious
A child was left unattended for approximately 55 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-08-18. Correction verified 2025-08-28.
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Cleanliness & sanitation Serious
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Jun 27, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 26, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 23, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
Based on information gathered during the course of the investigation, it is determined a caregiver failed to supervise a three-year-old child and four-year-old child and were left unattended in the outdoor playground for approximately less than 3 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-07-22. Correction verified 2025-07-30.
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Supervision & ratios Serious
Based on information gathered during the course of the investigation, it was determined a combined classroom which included ages 3-5 years old was observed out of ratio with a total number of 24 children present with one caregiver.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2025-07-22. Correction verified 2025-07-30.
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Supervision & ratios Serious
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Feb 28, 2025 Report · Deficiencies cited
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Other Serious
Based on the DFPS investigation, it was determined that the director failed to ensure compliance with minimum standards.
HHSC 746.1003(1) — Director Responsibilities - Operate in Compliance
HHSC risk weight: High. Corrected 2025-07-02. Correction verified 2025-07-14.
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Other Serious
Based on the DFPS investigation, a caregiver was observed, on two separate occasions, grabbing a child by one arm and picking them up off the floor.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-07-01. Correction verified 2025-07-14.
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Records & paperwork Serious
Based on the DFPS investigation, it was determined that director observed video footage of the incident involving a caregiver grabbing a child and did not report to Child Care Regulation.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2025-07-01. Correction verified 2025-07-14.
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Records & paperwork Serious
Based on the DFPS investigation, it was determined that director observed video footage of the incident involving caregiver picking up and grabbing a child incorrectly and did not report incident to parent.
HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
HHSC risk weight: High. Corrected 2025-07-01. Correction verified 2025-07-14.
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Other Serious
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Jul 2, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
Most recent fire inspection report dated 03/21/2024, corrections for the inspection report have not been completed for the sprinkler system that needs to be inspected.
HHSC 746.5105 — Corrections Made to Fire Inspection
HHSC risk weight: High. Corrected 2024-08-16. Correction verified 2024-08-20.
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Safety & premises Serious
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May 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 16, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Oct 6, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 31, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The operation did not have the required documentation for the unitary surfacing materials in both playgrounds.
HHSC 746.4913 — Required Documentation for Unitary Surfacing Materials
HHSC risk weight: Medium. Corrected 2023-09-07. Correction verified 2023-09-20.
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Supervision & ratios
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Aug 31, 2023 Report · Deficiencies cited
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Supervision & ratios Serious
Based on interviews conducted, caregivers failed to supervise a two-year-old child who was left unattended in the outdoor play yard for approximately 5 minutes.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-09-29. Correction verified 2023-10-06.
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Supervision & ratios Serious
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May 5, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 30, 2023 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
The staff did not conduct a name to face after entering the room from the playground to ensure all children were accounted for. This resulted in a child being left outside for approximately 7 minutes unsupervised. The child was retrieved from outdoors once the teachers realized a child was missing.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-04-21. Correction verified 2023-05-05.
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Supervision & ratios Serious
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Feb 15, 2023 Inspection · Deficiencies cited
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Food & allergies Serious
One out of five infant's bottles were not labeled with the first name last initial. This was corrected when the teacher labeled the bottles.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-02-15.
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Other
Two infants were missing an updated feeding instruction.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2023-02-15. Correction verified 2023-02-16.
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Food & allergies Serious
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Dec 29, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 27, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Dec 20, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 5, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
A two-year-old child was found in a dark empty room for an undisclosed amount of time while two teachers which one of the teachers was the child's family member and the other children were right outside the door in the big play area. It was said when the child was found sitting in the dark room that he was not in distress.
HHSC 746.1203(4) — Responsibilities of Caregivers - Supervision of Children
HHSC risk weight: High. Corrected 2022-12-16. Correction verified 2022-12-20.
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Records & paperwork Serious
When a 2-year-old child was found in a dark empty room this situation was not reported to the director by the staff making her unaware of the situation for her to report it to Licensing.
HHSC 746.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected 2022-12-16. Correction verified 2022-12-20.
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Supervision & ratios Serious
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Aug 8, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 13, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 11, 2022 Inspection · Deficiencies cited
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Other Serious
The annual sanitation inspection was not available for review at the time of inspection.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2022-03-11. Correction verified 2022-03-15.
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Other Serious
The outdoor fence playground was not installed at the time of inspection.
HHSC 746.4305 — Fenced Outdoor Activity Space
HHSC risk weight: Medium High. Corrected 2022-03-11. Correction verified 2022-03-15.
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Safety & premises Serious
The fire inspection report or letter was not available for review at the time of inspection.
HHSC 746.5103 — Documentation of Fire Inspection
HHSC risk weight: Medium High. Corrected 2022-03-11. Correction verified 2022-03-15.
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Other Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.