Happy Jack's Learning Center
2720 JUNCTION HWY, Kerrville, TX 78028 · Kerr County
Program
- Type
- Licensed center
- Licensed capacity
- 120
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Aneesa Hernandez
- Phone
- (830) 367-2290
- Regulated since
- Jun 11, 2024
- HHSC IDs
- Operation 1468473 · number 1790700
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 20 | 10 | Cleanliness & sanitation (2), Illness & medication (2), Supervision & ratios (4), Other (12) |
| 2025 | 16 | 0 | Illness & medication (2), Supervision & ratios (6), Staff background & training (6), Records & paperwork (2) |
| 2024 | 14 | 4 | Supervision & ratios (6), Safety & premises (4), Staff background & training (2), Other (2) |
Inspections, investigations & assessments
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Jul 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 31, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 23, 2026 Inspection · Deficiencies cited
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Supervision & ratios Serious
The two year old classroom was observed having children climbing on shelves and on top of tables, jumping on their cots during the lunch/nap transition time, and when transitioning from the playground back to the building, children made it to the classroom door located around the side of the building while the caregivers were behind the group unable to see the children. Children were attempting to enter the open door or began playing with the infant toys on the porch.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-23. Correction verified 2026-07-31.
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Other Serious
A caregiver was observed while monitoring the classroom camera pull a child by their forearm toward their cot and another child by their lower legs toward the caregiver.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-23. Correction verified 2026-07-31.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Jul 23, 2026 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The two year old classroom was observed having children climbing on shelves and on top of tables, jumping on their cots during the lunch/nap transition time, and when transitioning from the playground back to the building, children made it to the classroom door located around the side of the building while the caregivers were behind the group unable to see the children. Children were attempting to enter the open door or began playing with the infant toys on the porch.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-23. Correction verified 2026-07-31.
-
Other Serious
A caregiver was observed while monitoring the classroom camera pull a child by their forearm toward their cot and another child by their lower legs toward the caregiver.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-23. Correction verified 2026-07-31.
-
Supervision & ratios Serious
-
Jul 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 6, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 24, 2026 Inspection · Deficiencies cited
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Other Serious
A caregiver was observed yelling at a child during an art project.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2026-06-24. Correction verified 2026-07-06.
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Other Serious
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Jun 24, 2026 Inspection · Deficiencies cited
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Other Serious
A caregiver was observed yelling at a child during an art project.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2026-06-24. Correction verified 2026-07-06.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Jun 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 16, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 15, 2026 Report · Deficiencies cited (self-report)
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Other
A caregiver was observed yelling to children in the class to be nice, leave another child alone, to hurry up and get out of a box they were playing in, and telling a crying child "here, bye" after giving them an item they were asking for.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2026-07-09. Correction verified 2026-07-23.
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Supervision & ratios Serious
Caregivers were prepping at a counter and in a restroom with their backs to the children in the room limiting their ability to see the children in the classroom and hallway.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-09. Correction verified 2026-07-23.
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Other
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Jun 15, 2026 Report · Deficiencies cited (self-report)
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Other
A caregiver was observed yelling to children in the class to be nice, leave another child alone, to hurry up and get out of a box they were playing in, and telling a crying child "here, bye" after giving them an item they were asking for.
HHSC 746.1203(5) — Responsibilities of Caregivers - Interact positively with children
HHSC risk weight: Medium High. Corrected 2026-07-09. Correction verified 2026-07-23.
-
Supervision & ratios Serious
Caregivers were prepping at a counter and in a restroom with their backs to the children in the room limiting their ability to see the children in the classroom and hallway.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2026-07-09. Correction verified 2026-07-23.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jun 13, 2026 Report · Deficiencies cited (self-report)
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Other Serious
A caregiver was observed grabbing a child from behind by their arms to stand them up suspecting they may have been injured by another child in an attempt to evaluate them for any injuries.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-09. Correction verified 2026-07-23.
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Other
A child showed signs of favoring their arm after getting up from nap and being whiny and wanting to be held earlier. The parent was not contacted until an hour and a half after the child began favoring their arm.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2026-07-09. Correction verified 2026-07-23.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Jun 13, 2026 Report · Deficiencies cited (self-report)
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Other Serious
A caregiver was observed grabbing a child from behind by their arms to stand them up suspecting they may have been injured by another child in an attempt to evaluate them for any injuries.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2026-07-09. Correction verified 2026-07-23.
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Other
A child showed signs of favoring their arm after getting up from nap and being whiny and wanting to be held earlier. The parent was not contacted until an hour and a half after the child began favoring their arm.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2026-07-09. Correction verified 2026-07-23.
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Other Serious
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Jun 9, 2026 Inspection · Deficiencies cited
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Cleanliness & sanitation
One of three toilets in the boys restroom was not working. The young playground had gap at the bottom of the fence over 5 1/2 inches and a broken fence board. The larger playground had a gap at the bottom of the fence 6 1/2 inches, a hole in the wall of the building approximately 9 inches, and the grass was in need of cutting.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-06.
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Illness & medication
A child was administered medication their parent provided to the operation but wasn't in it's original prescription box.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2026-06-10. Correction verified 2026-06-15.
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Cleanliness & sanitation
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Jun 9, 2026 Inspection · Deficiencies cited
-
Cleanliness & sanitation
One of three toilets in the boys restroom was not working. The young playground had gap at the bottom of the fence over 5 1/2 inches and a broken fence board. The larger playground had a gap at the bottom of the fence 6 1/2 inches, a hole in the wall of the building approximately 9 inches, and the grass was in need of cutting.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2026-06-23. Correction verified 2026-07-06.
-
Illness & medication
A child was administered medication their parent provided to the operation but wasn't in it's original prescription box.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2026-06-10. Correction verified 2026-06-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Cleanliness & sanitation
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Jan 15, 2026 Inspection · Deficiencies cited
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Other
The large climber on the playground lacked 6 inches of use zone material.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2026-02-13. Correction verified 2026-02-12.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jan 15, 2026 Inspection · Deficiencies cited
-
Other
The large climber on the playground lacked 6 inches of use zone material.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2026-02-13. Correction verified 2026-02-12.
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Other
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Jun 25, 2025 Inspection · Deficiencies cited
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Staff background & training
The director and additional driver did not have a a current transportation training certificate on file.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2025-06-30. Correction verified 2025-08-08.
-
Staff background & training
The director and caregivers who take children swimming away from the operation had not completed water safety training.
HHSC 746.1325(a) — Documented annual training - Center allows child access to swimming pool
HHSC risk weight: Medium High. Corrected 2025-07-07. Correction verified 2025-07-25.
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Staff background & training
One out of eleven staff training files evaluated did not have training certificates to match the listed trainings completed.
HHSC 746.1329(a) — Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
HHSC risk weight: Medium Low. Corrected 2025-07-11. Correction verified 2025-08-08.
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Illness & medication
A child with medicaiton on site did not have the original prescription box.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2025-06-27. Correction verified 2025-07-24.
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Supervision & ratios
The operation did not have a posted employee list. NOTE: A new list was generated during the inspection.
HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-06-25.
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Supervision & ratios
The operation did not have information in their parent handbook regarding the promotion of active play.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2025-07-11. Correction verified 2025-08-08.
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Supervision & ratios
Fire extinguishers in the operation were last inspected on 5/2024.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2025-07-11. Correction verified 2025-07-18.
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Records & paperwork
One employee did not have an employee file to be able to review their hire paperwork.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2025-06-30. Correction verified 2025-08-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
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Jun 25, 2025 Inspection · Deficiencies cited
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Staff background & training
The director and additional driver did not have a a current transportation training certificate on file.
HHSC 746.1316(a) — Transportation Safety Training -Director and Employee Complete 2 Hours Annually
HHSC risk weight: Medium High. Corrected 2025-06-30. Correction verified 2025-08-08.
-
Staff background & training
The director and caregivers who take children swimming away from the operation had not completed water safety training.
HHSC 746.1325(a) — Documented annual training - Center allows child access to swimming pool
HHSC risk weight: Medium High. Corrected 2025-07-07. Correction verified 2025-07-25.
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Staff background & training
One out of eleven staff training files evaluated did not have training certificates to match the listed trainings completed.
HHSC 746.1329(a) — Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
HHSC risk weight: Medium Low. Corrected 2025-07-11. Correction verified 2025-08-08.
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Illness & medication
A child with medicaiton on site did not have the original prescription box.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2025-06-27. Correction verified 2025-07-24.
-
Supervision & ratios
The operation did not have a posted employee list. NOTE: A new list was generated during the inspection.
HHSC 746.401(9) — Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2025-06-25.
-
Supervision & ratios
The operation did not have information in their parent handbook regarding the promotion of active play.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2025-07-11. Correction verified 2025-08-08.
-
Supervision & ratios
Fire extinguishers in the operation were last inspected on 5/2024.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2025-07-11. Correction verified 2025-07-18.
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Records & paperwork
One employee did not have an employee file to be able to review their hire paperwork.
HHSC 746.901 — Required Personnel Records
HHSC risk weight: Medium. Corrected 2025-06-30. Correction verified 2025-08-08.
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Staff background & training
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Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 9, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
There was a broken fence board near the right back corner of the playground with a gap at the ground level measuring 5 1/2 x 7 1/2 inches. There was an additional broken fence board on the playground gate with a gap measuring 7 inches.
HHSC 746.4601(3) — Safety Requirements for Active Play Equipment - No Entrapment Openings
HHSC risk weight: High. Corrected 2024-12-16. Correction verified 2024-12-23.
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Other
The depth of the loose-fill surfacing measured no more than 2 inches under the large climber and rock wall.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2025-01-03. Correction verified 2025-01-22.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises Serious
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Dec 9, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
There was a broken fence board near the right back corner of the playground with a gap at the ground level measuring 5 1/2 x 7 1/2 inches. There was an additional broken fence board on the playground gate with a gap measuring 7 inches.
HHSC 746.4601(3) — Safety Requirements for Active Play Equipment - No Entrapment Openings
HHSC risk weight: High. Corrected 2024-12-16. Correction verified 2024-12-23.
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Other
The depth of the loose-fill surfacing measured no more than 2 inches under the large climber and rock wall.
HHSC 746.4907(d) — Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
HHSC risk weight: Medium High. Corrected 2025-01-03. Correction verified 2025-01-22.
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Safety & premises Serious
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Sep 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 10, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
May 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
A caregiver was present and in direct supervision of children in care without a background check being entered or an eligibility letter on file. NOTE: The caregiver was sent home during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-04-22. Correction verified 2024-04-23.
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Supervision & ratios
There were two windows in the operation that were cracked and spider. One window is accessible to children and if pushed on, can possibly break out of the window frame and cause injury.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-05-03. Correction verified 2024-05-06.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
Apr 22, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was present and in direct supervision of children in care without a background check being entered or an eligibility letter on file. NOTE: The caregiver was sent home during the inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-04-22. Correction verified 2024-04-23.
-
Supervision & ratios
There were two windows in the operation that were cracked and spider. One window is accessible to children and if pushed on, can possibly break out of the window frame and cause injury.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-05-03. Correction verified 2024-05-06.
-
Staff background & training Serious
-
Mar 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 4, 2024 Inspection · Deficiencies cited
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Safety & premises
The back fence of the playground is leaning inward toward the play space and needs to be secured. There is a hole in one of the fence boards that could allow a child to become entrapped.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-01-12. Correction verified 2024-01-12.
-
Supervision & ratios
The operational policies did not contain information regarding the promotion of active play for children enrolled in the operation.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2024-01-12. Correction verified 2024-01-12.
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Supervision & ratios
The operational policies did not contain a policy regarding children with special needs.
HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
HHSC risk weight: Medium. Corrected 2024-01-12. Correction verified 2024-01-12.
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Safety & premises
-
Jan 4, 2024 Inspection · Deficiencies cited
-
Safety & premises
The back fence of the playground is leaning inward toward the play space and needs to be secured. There is a hole in one of the fence boards that could allow a child to become entrapped.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-01-12. Correction verified 2024-01-12.
-
Supervision & ratios
The operational policies did not contain information regarding the promotion of active play for children enrolled in the operation.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2024-01-12. Correction verified 2024-01-12.
-
Supervision & ratios
The operational policies did not contain a policy regarding children with special needs.
HHSC 746.501(a)(30) — Written Operational Policies - Support inclusive services
HHSC risk weight: Medium. Corrected 2024-01-12. Correction verified 2024-01-12.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.