Ach Child And Family Services
None, None, TX
Program
- Type
- General residential operation
- Licensed capacity
- 16
- Ages
- 5-17
- Hours
- -
- Director / administrator
- Jennifer Marie Hensarling
- Phone
- (817) 335-4673
- Regulated since
- Sep 27, 2024
- HHSC IDs
- Operation 1453320 · number 1779839
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 2 | Illness & medication (2) |
| 2025 | 18 | 4 | Cleanliness & sanitation (2), Illness & medication (4), Supervision & ratios (4), Staff background & training (2), Other (6) |
| 2024 | 6 | 2 | Illness & medication (2), Safety & premises (2), Other (2) |
| 2023 | 16 | 4 | Supervision & ratios (8), Staff background & training (4), Other (4) |
Inspections, investigations & assessments
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Sep 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 31, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 31, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 14, 2026 Report · Deficiencies cited
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Illness & medication Serious
A caregiver did not obtain medical attention timely for a child in care.
HHSC 748.1531(a)(2) — Medical care-A child in care must receive medical care as needed for injury, illness, and pain
HHSC risk weight: High. Corrected 2026-08-06. Correction verified 2026-08-11.
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Illness & medication Serious
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Jul 14, 2026 Report · Deficiencies cited
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Illness & medication Serious
A caregiver did not obtain medical attention timely for a child in care.
HHSC 748.1531(a)(2) — Medical care-A child in care must receive medical care as needed for injury, illness, and pain
HHSC risk weight: High. Corrected 2026-08-06. Correction verified 2026-08-11.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication Serious
-
Apr 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 7, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 7, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Apr 4, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 4, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 26, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 26, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 12, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Mar 12, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 12, 2026 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 14, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Dec 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 19, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Nov 18, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2025 Report · Deficiencies cited (self-report)
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Illness & medication Serious
A child in care did not receive medical care timely.
HHSC 748.1531(a)(2) — Medical care-A child in care must receive medical care as needed for injury, illness, and pain
HHSC risk weight: High. Corrected 2026-01-12. Correction verified 2026-01-14.
HHSC inspection history · no longer published by HHSC; kept here
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Illness & medication Serious
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Nov 8, 2025 Report · Deficiencies cited (self-report)
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Illness & medication Serious
A child in care did not receive medical care timely.
HHSC 748.1531(a)(2) — Medical care-A child in care must receive medical care as needed for injury, illness, and pain
HHSC risk weight: High. Corrected 2026-01-12. Correction verified 2026-01-14.
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Illness & medication Serious
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Oct 23, 2025 Report · Deficiencies cited
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Illness & medication
Operation did not administer the medication to the child as instructed. Follow-up update 01/16/2026, the operation has corrected the deficiencies.
HHSC 748.2003(b)(3) — AP Administration of prescription medication-Administer medications according to instructions or a prescribing health-care professional's orders
HHSC risk weight: Medium High. Corrected 2025-12-26. Correction verified 2026-01-14.
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Cleanliness & sanitation
During walk through of the kitchen food items were found to be expired. Follow-up update 01/16/2026, the operation has corrected the deficiencies.
HHSC 748.3441(a) — Food Preparation-Food & drinks must be of safe quality, stored, prepared, distributed, & served under sanitary & safe conditions
HHSC risk weight: Medium High. Corrected 2025-12-26. Correction verified 2025-12-08.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
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Oct 23, 2025 Report · Deficiencies cited
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Illness & medication
Operation did not administer the medication to the child as instructed. Follow-up update 01/16/2026, the operation has corrected the deficiencies.
HHSC 748.2003(b)(3) — AP Administration of prescription medication-Administer medications according to instructions or a prescribing health-care professional's orders
HHSC risk weight: Medium High. Corrected 2025-12-26. Correction verified 2026-01-14.
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Cleanliness & sanitation
During walk through of the kitchen food items were found to be expired. Follow-up update 01/16/2026, the operation has corrected the deficiencies.
HHSC 748.3441(a) — Food Preparation-Food & drinks must be of safe quality, stored, prepared, distributed, & served under sanitary & safe conditions
HHSC risk weight: Medium High. Corrected 2025-12-26. Correction verified 2025-12-08.
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Illness & medication
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Aug 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 6, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 10, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 6, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jun 6, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 28, 2025 Report · Deficiencies cited
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Supervision & ratios
The service plans reviewed had the same supervision requirements, as well as the same generic statements documented.
HHSC 748.1337(b)(1)(D)(ii) — Initial Service Plan-Include instructions to caregivers about level of supervision required
HHSC risk weight: Medium High. Corrected 2025-07-21. Correction verified 2025-07-21.
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Supervision & ratios
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May 28, 2025 Report · Deficiencies cited
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Supervision & ratios
The service plans reviewed had the same supervision requirements, as well as the same generic statements documented.
HHSC 748.1337(b)(1)(D)(ii) — Initial Service Plan-Include instructions to caregivers about level of supervision required
HHSC risk weight: Medium High. Corrected 2025-07-21. Correction verified 2025-07-21.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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May 8, 2025 Report · Deficiencies cited
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Other
After placing a child in their bedroom, the staff member blocked the door by using their foot, preventing the child from opening or leaving the bedroom.
HHSC 748.2451(a)(4)(A) — Seclusion-Only for child with ED or PDD when 25+ children with ED or PDD or >30% of children with ED or PDD; not allowed for child in therapeutic camp
HHSC risk weight: Medium High. Corrected 2025-06-28. Correction verified 2025-07-09.
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Other
A staff member inappropriate intervene when a child would not return to their room. The staff member grabbed the child by the arm and then drugged across the room. The child was then picked up and carried to their room.
HHSC 748.2551(a) — EBI Implementation-Must be an appropriate response to the behavior demonstrated, and de-escalation must have failed
HHSC risk weight: Medium High. Corrected 2025-06-28. Correction verified 2025-07-09.
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Other Serious
Staff members did not intervene, when another staff was using inappropriate discipline techniques that could have caused injury to a child.
HHSC 748.685(c)(2) — Caregiver responsibility - provide a safe environment
HHSC risk weight: High. Corrected 2025-06-28. Correction verified 2025-07-09.
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Staff background & training
A staff member did not complete EBI training that was due on 04/15/25.
HHSC 748.930(b)(1)(A) — Annual Training-Caregivers in operations other than cottage homes must have 4 hrs of EBI every 6 months.
HHSC risk weight: Medium High. Corrected 2025-06-28. Correction verified 2025-07-09.
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Other
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May 8, 2025 Report · Deficiencies cited
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Other
After placing a child in their bedroom, the staff member blocked the door by using their foot, preventing the child from opening or leaving the bedroom.
HHSC 748.2451(a)(4)(A) — Seclusion-Only for child with ED or PDD when 25+ children with ED or PDD or >30% of children with ED or PDD; not allowed for child in therapeutic camp
HHSC risk weight: Medium High. Corrected 2025-06-28. Correction verified 2025-07-09.
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Other
A staff member inappropriate intervene when a child would not return to their room. The staff member grabbed the child by the arm and then drugged across the room. The child was then picked up and carried to their room.
HHSC 748.2551(a) — EBI Implementation-Must be an appropriate response to the behavior demonstrated, and de-escalation must have failed
HHSC risk weight: Medium High. Corrected 2025-06-28. Correction verified 2025-07-09.
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Other Serious
Staff members did not intervene, when another staff was using inappropriate discipline techniques that could have caused injury to a child.
HHSC 748.685(c)(2) — Caregiver responsibility - provide a safe environment
HHSC risk weight: High. Corrected 2025-06-28. Correction verified 2025-07-09.
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Staff background & training
A staff member did not complete EBI training that was due on 04/15/25.
HHSC 748.930(b)(1)(A) — Annual Training-Caregivers in operations other than cottage homes must have 4 hrs of EBI every 6 months.
HHSC risk weight: Medium High. Corrected 2025-06-28. Correction verified 2025-07-09.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Apr 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 12, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 12, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 2, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Mar 2, 2025 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Feb 28, 2025 Inspection · Deficiencies cited
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Supervision & ratios
One out of four children's rights reviewed did not have a signature for the child. The child was at the operation and signed the form during the inspection.
HHSC 748.1103(d) — Informing child of rights-Person being informed must sign statement indicating he read and understands the rights-signed copy filed in child's record
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-02-28.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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Feb 28, 2025 Inspection · Deficiencies cited
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Supervision & ratios
One out of four children's rights reviewed did not have a signature for the child. The child was at the operation and signed the form during the inspection.
HHSC 748.1103(d) — Informing child of rights-Person being informed must sign statement indicating he read and understands the rights-signed copy filed in child's record
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-02-28.
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Supervision & ratios
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Aug 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Aug 6, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jun 11, 2024 Inspection · Deficiencies cited
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Safety & premises
The emergency doors are locked and have a ten second delay when the alarm is set off not allowing the children to easily open the doors.
HHSC 748.3237(c) — Safety Practices-Children must be able to open emergency exit doors easily from inside, unless written approval on file from fire inspector
HHSC risk weight: Medium High. Corrected 2024-07-05. Correction verified 2024-07-08.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
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Jun 11, 2024 Inspection · Deficiencies cited
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Safety & premises
The emergency doors are locked and have a ten second delay when the alarm is set off not allowing the children to easily open the doors.
HHSC 748.3237(c) — Safety Practices-Children must be able to open emergency exit doors easily from inside, unless written approval on file from fire inspector
HHSC risk weight: Medium High. Corrected 2024-07-05. Correction verified 2024-07-08.
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Safety & premises
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May 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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May 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 29, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 13, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 2, 2024 Report · Deficiencies cited (self-report)
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Other
A caregiver did not demonstrate prudent judgement when throwing a bean bag at a child's head.
HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: Medium High. Corrected 2024-05-06. Correction verified 2024-05-16.
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Illness & medication Serious
A safe environment was not provided when a child was able to gain access to a medication room, left in the room out of the view of staff, and throw objects stored in the room at staff.
HHSC 748.685(c)(2) — Caregiver responsibility - provide a safe environment
HHSC risk weight: High. Corrected 2024-05-06. Correction verified 2024-05-16.
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Other
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Mar 2, 2024 Report · Deficiencies cited (self-report)
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Other
A caregiver did not demonstrate prudent judgement when throwing a bean bag at a child's head.
HHSC 748.507(1) — Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks
HHSC risk weight: Medium High. Corrected 2024-05-06. Correction verified 2024-05-16.
-
Illness & medication Serious
A safe environment was not provided when a child was able to gain access to a medication room, left in the room out of the view of staff, and throw objects stored in the room at staff.
HHSC 748.685(c)(2) — Caregiver responsibility - provide a safe environment
HHSC risk weight: High. Corrected 2024-05-06. Correction verified 2024-05-16.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jan 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 15, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The evaculation plans do not designate where the staff and children are to meet after they leave the building.
HHSC 748.3233(b)(2) — Evacuation-Emergency evacuation & relocation diagram must include designated location outside operation where all caregivers & children meet
HHSC risk weight: Medium High. Corrected 2023-12-26. Correction verified 2023-12-26.
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Supervision & ratios
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Dec 15, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The evaculation plans do not designate where the staff and children are to meet after they leave the building.
HHSC 748.3233(b)(2) — Evacuation-Emergency evacuation & relocation diagram must include designated location outside operation where all caregivers & children meet
HHSC risk weight: Medium High. Corrected 2023-12-26. Correction verified 2023-12-26.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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Nov 14, 2023 Inspection · Deficiencies cited
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Other Serious
One out of one children files reviewed had the medical consenter form completed with the GRO staff and not the child's worker.
HHSC 748.1207(a)(2) — Placement agreement-Must include a medical consent form signed by a person legally authorized by Texas Family Code to provide consent
HHSC risk weight: High. Corrected 2023-11-24. Correction verified 2023-11-27.
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Other Serious
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Nov 14, 2023 Inspection · Deficiencies cited
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Other Serious
One out of one children files reviewed had the medical consenter form completed with the GRO staff and not the child's worker.
HHSC 748.1207(a)(2) — Placement agreement-Must include a medical consent form signed by a person legally authorized by Texas Family Code to provide consent
HHSC risk weight: High. Corrected 2023-11-24. Correction verified 2023-11-27.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
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Aug 22, 2023 Inspection · Deficiencies cited
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Supervision & ratios
Floor Plan did not include the severe weather shelter locations, or the meeting place for the fire evacuation. This was edited during the inspection.
HHSC 748.101(3) — Plans to submit - sketch of operation's floor plan
HHSC risk weight: Low. Corrected at inspection. Corrected 2023-08-22.
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Other Serious
The polices included parents written approval for overnights over 72 hours but did not include overnight visits under 72 hours. Further policy did not include information regarding staff taking children away for personal day or overnight visits. This was corrected on inspection.
HHSC 748.105(6) — Personnel Policies - Develop written policies on whether caregivers may take children away for day/overnight visits, ensure policy meets requirements.
HHSC risk weight: High. Corrected at inspection. Corrected 2023-08-22.
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Staff background & training
The operation?s policy does not indicate which training curriculum the operation will use to train staff, volunteers or non-employees.
HHSC 748.125(c)(1)(B) — Caregivers and employees must complete 1hr annual suicide training with curriculum that includes the understanding of safety planning.
HHSC risk weight: Medium. Corrected 2023-08-29. Correction verified 2023-09-28.
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Staff background & training
The operation?s policy does not indicate how they will promote suicide prevention training for non-employees, as appropriate.
HHSC 748.125(c)(2) — Suicide Training-You must promote suicide prevention training for non-employees, as appropriate.
HHSC risk weight: Low. Corrected 2023-08-29. Correction verified 2023-09-28.
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Supervision & ratios
The operations policy does not address how the operation will conduct screening in a manner that protects the child?s privacy.
HHSC 748.125(d)(5) — Suicide Screening- Must be performed in a manner that protects the child?s privacy.
HHSC risk weight: Medium Low. Corrected 2023-08-29. Correction verified 2023-09-28.
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Supervision & ratios
The operations policy does not address who will serve on the postvention team or address this standard in the policy.
HHSC 748.125(g)(1)(A) — You must create a Postvention Team, Written Action Plan and Protocols.
HHSC risk weight: Medium. Corrected 2023-08-29. Correction verified 2023-09-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
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Aug 22, 2023 Inspection · Deficiencies cited
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Supervision & ratios
Floor Plan did not include the severe weather shelter locations, or the meeting place for the fire evacuation. This was edited during the inspection.
HHSC 748.101(3) — Plans to submit - sketch of operation's floor plan
HHSC risk weight: Low. Corrected at inspection. Corrected 2023-08-22.
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Other Serious
The polices included parents written approval for overnights over 72 hours but did not include overnight visits under 72 hours. Further policy did not include information regarding staff taking children away for personal day or overnight visits. This was corrected on inspection.
HHSC 748.105(6) — Personnel Policies - Develop written policies on whether caregivers may take children away for day/overnight visits, ensure policy meets requirements.
HHSC risk weight: High. Corrected at inspection. Corrected 2023-08-22.
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Staff background & training
The operation?s policy does not indicate which training curriculum the operation will use to train staff, volunteers or non-employees.
HHSC 748.125(c)(1)(B) — Caregivers and employees must complete 1hr annual suicide training with curriculum that includes the understanding of safety planning.
HHSC risk weight: Medium. Corrected 2023-08-29. Correction verified 2023-09-28.
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Staff background & training
The operation?s policy does not indicate how they will promote suicide prevention training for non-employees, as appropriate.
HHSC 748.125(c)(2) — Suicide Training-You must promote suicide prevention training for non-employees, as appropriate.
HHSC risk weight: Low. Corrected 2023-08-29. Correction verified 2023-09-28.
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Supervision & ratios
The operations policy does not address how the operation will conduct screening in a manner that protects the child?s privacy.
HHSC 748.125(d)(5) — Suicide Screening- Must be performed in a manner that protects the child?s privacy.
HHSC risk weight: Medium Low. Corrected 2023-08-29. Correction verified 2023-09-28.
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Supervision & ratios
The operations policy does not address who will serve on the postvention team or address this standard in the policy.
HHSC 748.125(g)(1)(A) — You must create a Postvention Team, Written Action Plan and Protocols.
HHSC risk weight: Medium. Corrected 2023-08-29. Correction verified 2023-09-28.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.