Bright Horizons At Legacy
6501 LEGACY DR STE 6025, Plano, TX 75024 · Collin County
Program
- Type
- Licensed center
- Licensed capacity
- 250
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Rachel Harris
- Phone
- (972) 427-4905
- Regulated since
- Dec 20, 1993
- HHSC IDs
- Operation 134452 · number 506081
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 2 | Supervision & ratios (1), Discipline & child guidance (1), Other (4) |
| 2024 | 5 | 4 | Discipline & child guidance (2), Records & paperwork (1), Other (2) |
Inspections, investigations & assessments
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Aug 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 7, 2026 Inspection · Deficiencies cited
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Supervision & ratios
There was one caregiver in a room with a specified age group of 12-17 months with 6 children during naptime. Ratios for infants can never be reduced and the correct ratio for the specified age group is 1 caregiver to 5 children. This was corrected at inspection when a second caregiver was asked to come into the room.
HHSC 746.1613(a)(2) — Naptime Child/Caregiver Ratio - Groups Not Combined Not Reduced
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-07-07.
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Supervision & ratios
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Jun 24, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 24, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 17, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 29, 2026 Report · Deficiencies cited (self-report)
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Other Serious
Caregivers did not demonstrate good judgement when a child sustained an injury on the playground. Caregivers observed the child fall and catch themselves with both arms, and the child was crying and holding their arm after. Caregivers provided ice but did not alert management or seek another opinion on the injury.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-06-26. Correction verified 2026-07-07.
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Discipline & child guidance Serious
Through an investigation, it was found that a caregiver hit a child with an open hand.
HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
HHSC risk weight: High. Corrected 2026-06-26. Correction verified 2026-07-07.
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Other
A parent was not notified of an injury that resulted in a fracture. The child fell asleep while icing their arm and when transitioning classes was holding the arm and crying.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2026-06-26. Correction verified 2026-07-07.
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Other Serious
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Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 8, 2026 Inspection · Deficiencies cited
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Other
This standard was found to be deficient when a caregiver admitted to using her personal cell phone while responsible for supervising children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-01-16. Correction verified 2026-01-22.
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Other
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Jan 7, 2026 Report · Deficiencies cited (self-report)
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Other
This standard was found to be deficient when a caregiver admitted to using her personal cell phone while responsible for supervising children.
HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2026-01-16. Correction verified 2026-01-16.
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Other
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Jun 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Nov 22, 2024 Inspection · Deficiencies cited
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Records & paperwork
4 staff personnel files were missing notarized employment affidavits.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2024-12-06. Correction verified 2024-12-09.
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Records & paperwork
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Aug 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 1, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 31, 2024 Report · Deficiencies cited
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Discipline & child guidance Serious
This standard was evaluated as a part of a DFPS investigation and was found to be deficient.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-04-26. Correction verified 2024-05-07.
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Discipline & child guidance Serious
A caregiver who witnessed an incident that was suspected abuse, neglect did not report it.
HHSC 746.1201(5) — Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
HHSC risk weight: High. Corrected 2024-04-26. Correction verified 2024-05-07.
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Other Serious
A caregiver pulled a child's arm and put the child harshly in the chair.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2024-04-26. Correction verified 2024-05-07.
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Other Serious
A caregiver yelled at a child and used harsh language.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-04-26. Correction verified 2024-05-07.
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Discipline & child guidance Serious
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Jun 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 2, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.