United Kidz Academy San Antonio
1211 N ELLISON DR, San Antonio, TX 78251 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 200
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Shannon Santiago
- Phone
- (210) 437-2455
- Regulated since
- Feb 13, 2015
- HHSC IDs
- Operation 1152648 · number 1544977
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 3 | 2 | Supervision & ratios (1), Safety & premises (2) |
| 2024 | 8 | 8 | Illness & medication (1), Supervision & ratios (1), Safety & premises (3), Other (3) |
| 2023 | 3 | 3 | Cleanliness & sanitation (1), Illness & medication (1), Safety & premises (1) |
| 2022 | 3 | 3 | Supervision & ratios (1), Safety & premises (2) |
Inspections, investigations & assessments
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Apr 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 5, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 21, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 15, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 24, 2025 Report · Deficiencies cited (self-report)
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Supervision & ratios Serious
A caregiver did not intervene while watching children swing the restroom door open and close resulting in a child pinching their fingers with the door.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-04-09. Correction verified 2025-04-15.
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Supervision & ratios Serious
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Feb 4, 2025 Inspection · Deficiencies cited
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Safety & premises
Ten crib mattresses in the infant I and II classrooms had the vinyl torn.
HHSC 746.2405(3) — Infant Care Area Furnishings and Equipment - Crib, Cot, or Bed for Each Walking Infant
HHSC risk weight: Medium. Corrected 2025-02-18. Correction verified 2025-02-10.
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Safety & premises Serious
The caregivers personal bags were on the counter at hands reach of children in the younger two year old classroom. Note, this was corrected at inspection.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-02-04.
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Safety & premises
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Oct 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 23, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
The fence line shared between the toddler and Pre-K playground had a gap at the bottom of the chain link fence. The fence line on the Pre-K playground towards the left side of the gate had pointy metals from the chain link fence position upwards and out. The toddler playground had several piles of cement approximately twelve inches high next to the concrete edge surrounding the unitary surface making it a tripping hazard.
HHSC 746.3407 — Maintenance of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2024-10-07. Correction verified 2024-10-15.
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Safety & premises Serious
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Jun 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 31, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 24, 2024 Inspection · Deficiencies cited
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Other Serious
Water was observed collected in a water table on the playground. Note: This was corrected at inspection when the water table was tipped over by the Director.
HHSC 746.3701(9) — Safety - Bodies of Water Inaccessible to Children
HHSC risk weight: High. Corrected 2024-05-24. Correction verified 2024-06-12.
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Other Serious
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May 15, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 13, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 9, 2024 Inspection · Deficiencies cited
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Supervision & ratios Serious
Caregiver was observed asleep while supervising the children in care.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-05-09. Correction verified 2024-05-24.
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Supervision & ratios Serious
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May 6, 2024 Report · Deficiencies cited
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Other Serious
Based on the evidence gathered in the investigation conducted, it can be determined that a caregiver is yelling at the children.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2024-06-04. Correction verified 2024-06-12.
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Other Serious
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Apr 30, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
A step stool in the two year old room had a large crack through the middle creating a safety hazard.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2024-04-30. Correction verified 2024-05-15.
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Other Serious
A television in the game room was not anchored.
HHSC 746.3701(10) — Safety - Televisions Anchored to Prevent Tip Over
HHSC risk weight: Medium High. Corrected 2024-05-06. Correction verified 2024-05-15.
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Safety & premises Serious
A fire exit in a two year old room was blocked by classroom materials and a backpack. This was CORRECTED AT INSPECTION when the materials and the backpack were moved.
HHSC 746.5209(c) — No Blocked or Locked Doors as Exits
HHSC risk weight: High. Corrected 2024-04-30. Correction verified 2024-05-15.
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Illness & medication Serious
Out of 5 children's records reviewed, 4 records required updated immunizations.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2024-05-20. Correction verified 2024-05-15.
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Safety & premises Serious
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Oct 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 19, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 21, 2023 Inspection · Deficiencies cited
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Cleanliness & sanitation Serious
There was an infant left unattended on the diaper changing table while caregiver grabbed the wipes from underneath a cabinet.Caregiver was not at arms reach of the infant.
HHSC 746.3503(c)(3) — Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-08-21.
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Cleanliness & sanitation Serious
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Aug 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
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May 16, 2023 Inspection · Deficiencies cited
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Illness & medication Serious
Five children files were missing current immunizations.
HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
HHSC risk weight: Medium High. Corrected 2023-05-30. Correction verified 2023-05-30.
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Illness & medication Serious
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Apr 10, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 24, 2023 Report · Deficiencies cited
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Safety & premises Serious
Three different classrooms were observed of having a caregiver's personal bag on top of shelf or chair at hands reach of children. Note: Corrected at inspection
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-03-30.
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Safety & premises Serious
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Oct 17, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 12, 2022 Inspection · Deficiencies cited
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Supervision & ratios Serious
There was a newborn child combined with twenty five other children ages 2 -5 years old in the classroom.
HHSC 746.1605 — Child/Caregiver Ratio - 18 Months Difference in Age
HHSC risk weight: Medium High. Corrected 2022-10-12. Correction verified 2022-10-17.
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Supervision & ratios Serious
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Oct 5, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
A three month old infant was sleeping in their crib with a pacifier clip with silicone beads over their stomach.
HHSC 746.2415(b) — AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
HHSC risk weight: High. Corrected at inspection. Corrected 2022-10-05.
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Safety & premises Serious
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Aug 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 6, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Jun 3, 2022 Inspection · Deficiencies cited
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Safety & premises Serious
There was one out of the ten children files viewed that did not have their authorization for medical treatment section completed in their enrollment paperwork. This was corrected at inspection when the director was provided that information from the parent, and filled out that section in the child's enrollment paperwork.
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected at inspection. Corrected 2022-06-03.
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Safety & premises Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.