Melly's Group Day Care Home 2

2401 SYCAMORE AVE, Mcallen, TX 78501 · Hidalgo County

28cited violations

4serious

14inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 12:00 AM-11:59 PM
Director / administrator: Melly Castillo
Phone: (956) 928-1505
Regulated since: Aug 8, 2001
HHSC IDs: Operation 170809 · number 555947
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 2
Safety & premises 10
Staff background & training 10
Records & paperwork 2
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	4	0	Staff background & training (4)
2025	4	2	Safety & premises (2), Records & paperwork (2)
2024	8	2	Safety & premises (6), Other (2)
2023	2	0	Staff background & training (2)
2022	10	0	Illness & medication (2), Supervision & ratios (2), Safety & premises (2), Staff background & training (4)

Inspections, investigations & assessments

May 19, 2026 Inspection · Deficiencies cited
- Staff background & training
  2 out of 3 staff files reviewed are missing the following: 1) Hazardous Materials, Medication, Allergies, Emergency Preparedness 2) Hazardous Materials, Medication, Allergies, Emergency Preparedness
  
  HHSC 747.1305(d) — Caregivers Required Annual Training-Required Topics without hour restriction
  
  HHSC risk weight: Medium. Corrected 2026-05-25. Correction verified 2026-05-22.
- Staff background & training
  1 out of 3 staff records was not available for review.
  
  HHSC 747.801(3) — Records Maintained and Made Available - Personnel and Training
  
  HHSC risk weight: Medium. Corrected 2026-05-22. Correction verified 2026-05-22.
HHSC inspection history
May 19, 2026 Inspection · Deficiencies cited
- Staff background & training
  2 out of 3 staff files reviewed are missing the following: 1) Hazardous Materials, Medication, Allergies, Emergency Preparedness 2) Hazardous Materials, Medication, Allergies, Emergency Preparedness
  
  HHSC 747.1305(d) — Caregivers Required Annual Training-Required Topics without hour restriction
  
  HHSC risk weight: Medium. Corrected 2026-05-25. Correction verified 2026-05-22.
- Staff background & training
  1 out of 3 staff records was not available for review.
  
  HHSC 747.801(3) — Records Maintained and Made Available - Personnel and Training
  
  HHSC risk weight: Medium. Corrected 2026-05-22. Correction verified 2026-05-22.
HHSC inspection history · no longer published by HHSC; kept here
May 20, 2025 Inspection · Deficiencies cited
- Safety & premises Serious
  Child Admission information record was missing informaiton for emegency care faciliy and parents signature.
  
  HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2025-05-20. Correction verified 2025-05-22.
- Records & paperwork
  A personnel record reviewd with missing record information.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-23.
HHSC inspection history · no longer published by HHSC; kept here
May 20, 2025 Inspection · Deficiencies cited
- Safety & premises Serious
  Child Admission information record was missing informaiton for emegency care faciliy and parents signature.
  
  HHSC 747.605(11) — Required Admission Information - Emergency Medical Authorization
  
  HHSC risk weight: High. Corrected 2025-05-20. Correction verified 2025-05-22.
- Records & paperwork
  A personnel record reviewd with missing record information.
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-05-23. Correction verified 2025-05-23.
HHSC inspection history
May 21, 2024 Inspection · Deficiencies cited
- Other
  Children's Products Certification Form was last certified on 03/16/2023.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2024-05-23. Correction verified 2024-05-21.
- Safety & premises
  Napping mats / cribs are not individually assigned and labeled with the children's names / assigned number. Mats are not marked or colored so that the sleeping side can be distinguished from the floor side.
  
  HHSC 747.4303(b) — Cots, Beds, Mats Labeled With Child's Name
  
  HHSC risk weight: Medium. Corrected 2024-05-21. Correction verified 2024-05-21.
- Safety & premises Serious
  The following items are missing during transportation routes: A list of the children being transported, Their emergency medical transport and treatment authorization forms and; Parent's names and telephone numbers and emergency telephone numbers.
  
  HHSC 747.5417(a)(1) — Required Equipment in Vehicles - List of Children
  
  HHSC risk weight: High. Corrected 2024-05-21. Correction verified 2024-05-21.
- Safety & premises
  Documentation for emergency drills and fire extinguishers / smoke - CO detectors checks was not available for review at the time of inspection.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2024-05-21. Correction verified 2024-05-21.
HHSC inspection history
May 21, 2024 Inspection · Deficiencies cited
- Other
  Children's Products Certification Form was last certified on 03/16/2023.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2024-05-23. Correction verified 2024-05-21.
- Safety & premises
  Napping mats / cribs are not individually assigned and labeled with the children's names / assigned number. Mats are not marked or colored so that the sleeping side can be distinguished from the floor side.
  
  HHSC 747.4303(b) — Cots, Beds, Mats Labeled With Child's Name
  
  HHSC risk weight: Medium. Corrected 2024-05-21. Correction verified 2024-05-21.
- Safety & premises Serious
  The following items are missing during transportation routes: A list of the children being transported, Their emergency medical transport and treatment authorization forms and; Parent's names and telephone numbers and emergency telephone numbers.
  
  HHSC 747.5417(a)(1) — Required Equipment in Vehicles - List of Children
  
  HHSC risk weight: High. Corrected 2024-05-21. Correction verified 2024-05-21.
- Safety & premises
  Documentation for emergency drills and fire extinguishers / smoke - CO detectors checks was not available for review at the time of inspection.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2024-05-21. Correction verified 2024-05-21.
HHSC inspection history · no longer published by HHSC; kept here
Jun 22, 2023 Inspection · Deficiencies cited
- Staff background & training
  Two out of three staff trainings records reviewed are missing trainings on the following topics: - Safe Sleep, Shaken Baby and Early Brain Development -Hazardous Materials, -Food Allergies -Administering Medications -Emergency Preparedness -Building and Physical Premises Safety -Communicable Diseases
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2023-07-06. Correction verified 2023-07-05.
HHSC inspection history · no longer published by HHSC; kept here
Jun 22, 2023 Inspection · Deficiencies cited
- Staff background & training
  Two out of three staff trainings records reviewed are missing trainings on the following topics: - Safe Sleep, Shaken Baby and Early Brain Development -Hazardous Materials, -Food Allergies -Administering Medications -Emergency Preparedness -Building and Physical Premises Safety -Communicable Diseases
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2023-07-06. Correction verified 2023-07-05.
HHSC inspection history
Mar 14, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 14, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 5, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 5, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 22, 2022 Inspection · Deficiencies cited
- Staff background & training
  One out of two training records reviewed is missing training on communicable diseases.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2022-08-04. Correction verified 2022-08-05.
- Supervision & ratios
  Operational Policies were reviewed and are missing the following: -Outdoor and Physical Activity Policy -Employee Vaccination Policy
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-08-01. Correction verified 2022-08-05.
- Illness & medication
  One out of four files reviewed is missing a health statement and immunization records.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2022-07-28. Correction verified 2022-08-05.
- Safety & premises
  Emergency Prepardness Plan was not available for review at the time of inspection.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2022-07-28. Correction verified 2022-08-05.
- Staff background & training
  Two staff files were reviewed, one file is missing the following: -Employment / Hired Date -Copy of High School Diploma -Affidavit -Orientation Statement The second file is missing: -Employment / Hired Date -Copy of ID -High School Diploma -Orientation Statement
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2022-07-28. Correction verified 2022-08-05.
HHSC inspection history · no longer published by HHSC; kept here
Jul 22, 2022 Inspection · Deficiencies cited
- Staff background & training
  One out of two training records reviewed is missing training on communicable diseases.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2022-08-04. Correction verified 2022-08-05.
- Supervision & ratios
  Operational Policies were reviewed and are missing the following: -Outdoor and Physical Activity Policy -Employee Vaccination Policy
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-08-01. Correction verified 2022-08-05.
- Illness & medication
  One out of four files reviewed is missing a health statement and immunization records.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2022-07-28. Correction verified 2022-08-05.
- Safety & premises
  Emergency Prepardness Plan was not available for review at the time of inspection.
  
  HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
  
  HHSC risk weight: Medium. Corrected 2022-07-28. Correction verified 2022-08-05.
- Staff background & training
  Two staff files were reviewed, one file is missing the following: -Employment / Hired Date -Copy of High School Diploma -Affidavit -Orientation Statement The second file is missing: -Employment / Hired Date -Copy of ID -High School Diploma -Orientation Statement
  
  HHSC 747.901 — Personnel Records
  
  HHSC risk weight: Medium. Corrected 2022-07-28. Correction verified 2022-08-05.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Melly's Group Day Care Home 2, 2401 SYCAMORE AVE, Mcallen, TX 78501-6418 (operation ID 170809, operation number 555947), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.