The Kindness Academy
9480 BRAUN RD, San Antonio, TX 78254 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 120
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Jessica Rios-Romero
- Phone
- (210) 560-2235
- Regulated since
- Nov 15, 2023
- HHSC IDs
- Operation 1449826 · number 1776886
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 10 | 4 | Supervision & ratios (2), Safety & premises (2), Other (6) |
| 2025 | 12 | 2 | Cleanliness & sanitation (4), Supervision & ratios (4), Staff background & training (4) |
| 2024 | 20 | 2 | Illness & medication (2), Supervision & ratios (10), Discipline & child guidance (2), Safety & premises (6) |
Inspections, investigations & assessments
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Jul 30, 2026 Report · Deficiencies cited (self-report)
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Other
During the investigation, it was determined that a staff member did not initially wear gloves when handling an injury that involved blood.
HHSC 746.3425(1) — Caregivers Must Wear Gloves When Handling Blood or Bodily Fluids
HHSC risk weight: Medium High. Corrected 2026-08-17. Correction verified 2026-08-03.
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Other
-
Jul 30, 2026 Report · Deficiencies cited (self-report)
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Other
During the investigation, it was determined that a staff member did not initially wear gloves when handling an injury that involved blood.
HHSC 746.3425(1) — Caregivers Must Wear Gloves When Handling Blood or Bodily Fluids
HHSC risk weight: Medium High. Corrected 2026-08-17. Correction verified 2026-08-03.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Jul 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Jul 23, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 12, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 11, 2026 Inspection · Deficiencies cited
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Other Serious
At the time of inspection a caregiver stated there were seven children in care when there were eight. Note: This was corrected at inspection when the children were recounted
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-03-11. Correction verified 2026-03-20.
-
Other Serious
During the walkthrough, an infant was observed sleeping with a bib on. Note: The bib was removed immediately
HHSC 746.2401(6) — Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected 2026-03-11. Correction verified 2026-03-20.
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Other Serious
-
Mar 11, 2026 Inspection · Deficiencies cited
-
Other Serious
At the time of inspection a caregiver stated there were seven children in care when there were eight. Note: This was corrected at inspection when the children were recounted
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-03-11. Correction verified 2026-03-20.
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Other Serious
During the walkthrough, an infant was observed sleeping with a bib on. Note: The bib was removed immediately
HHSC 746.2401(6) — Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
HHSC risk weight: High. Corrected 2026-03-11. Correction verified 2026-03-20.
HHSC inspection history · no longer published by HHSC; kept here
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Other Serious
-
Mar 4, 2026 Inspection · Deficiencies cited
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Safety & premises
During the inspection, a child's nap mat was positioned in front of the emergency exit door. Note: This was corrected at inspection when the caregiver moved the mat away from the door.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected 2026-03-04. Correction verified 2026-03-11.
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Supervision & ratios
The operational policies do not include procedures for parents to review a copy of the center's most recent licensing inspection report and how parents may access minimum standards online. This information was shared via email with the operation.
HHSC 746.501(a)(21) — Written Operational Policies - Procedure for Parent Review of Policies
HHSC risk weight: Medium. Corrected 2026-03-13. Correction verified 2026-03-10.
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Safety & premises
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Mar 4, 2026 Inspection · Deficiencies cited
-
Safety & premises
During the inspection, a child's nap mat was positioned in front of the emergency exit door. Note: This was corrected at inspection when the caregiver moved the mat away from the door.
HHSC 746.2909(1) — Arrangement of Napping Equipment - Not Blocking Entrances or Exits
HHSC risk weight: Medium High. Corrected 2026-03-04. Correction verified 2026-03-11.
-
Supervision & ratios
The operational policies do not include procedures for parents to review a copy of the center's most recent licensing inspection report and how parents may access minimum standards online. This information was shared via email with the operation.
HHSC 746.501(a)(21) — Written Operational Policies - Procedure for Parent Review of Policies
HHSC risk weight: Medium. Corrected 2026-03-13. Correction verified 2026-03-10.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
-
Oct 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Oct 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 18, 2025 Inspection · Deficiencies cited
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Staff background & training
During the insepction, six out of ten staff training files were incomplete and did not have training in all required topics.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2025-10-02. Correction verified 2025-10-14.
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Staff background & training
During the inspection, two caregivers did not have in-person CPR training portions and one caregiver did not have CPR training.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2025-10-02. Correction verified 2025-10-14.
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Cleanliness & sanitation Serious
During the walkthrough, there was diaper cream accessible to children in an unlocked cabinet in two rooms. Note: This was corrected at inspection when the creams were moved to an inaccessible location.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-18.
-
Cleanliness & sanitation
During the inspection, two cabinet doors were observed broken, posing a safety risk to the children in the class. Note: This was temporarilly corrected at inspection when the maintenance person installed safety locks on the cabinets to prevent the children from opening them.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-09-18.
-
Supervision & ratios
During the inspection, the fire extinguishers in the operation were last serviced in May 2024.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2025-10-02. Correction verified 2025-10-14.
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Supervision & ratios
During the inspection, four out of the ten children's files did not have a physician's statement.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2025-10-09. Correction verified 2025-10-14.
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Staff background & training
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Sep 18, 2025 Inspection · Deficiencies cited
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Staff background & training
During the insepction, six out of ten staff training files were incomplete and did not have training in all required topics.
HHSC 746.1309(a) — Documented Annual Training Area - 24 Hours Required
HHSC risk weight: Medium. Corrected 2025-10-02. Correction verified 2025-10-14.
-
Staff background & training
During the inspection, two caregivers did not have in-person CPR training portions and one caregiver did not have CPR training.
HHSC 746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based
HHSC risk weight: Medium High. Corrected 2025-10-02. Correction verified 2025-10-14.
-
Cleanliness & sanitation Serious
During the walkthrough, there was diaper cream accessible to children in an unlocked cabinet in two rooms. Note: This was corrected at inspection when the creams were moved to an inaccessible location.
HHSC 746.3407(12) — Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
HHSC risk weight: High. Corrected at inspection. Corrected 2025-09-18.
-
Cleanliness & sanitation
During the inspection, two cabinet doors were observed broken, posing a safety risk to the children in the class. Note: This was temporarilly corrected at inspection when the maintenance person installed safety locks on the cabinets to prevent the children from opening them.
HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-09-18.
-
Supervision & ratios
During the inspection, the fire extinguishers in the operation were last serviced in May 2024.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2025-10-02. Correction verified 2025-10-14.
-
Supervision & ratios
During the inspection, four out of the ten children's files did not have a physician's statement.
HHSC 746.611(a)(1) — Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
HHSC risk weight: Low. Corrected 2025-10-09. Correction verified 2025-10-14.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training
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Nov 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 25, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Nov 13, 2024 Inspection · Deficiencies cited
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Safety & premises
The cots in the rooms were placed too close together and did not allow walking space for caregivers or children.
HHSC 746.2909(3) — Arrangement of Napping Equipment -Provides Sufficient Walking and Work Space
HHSC risk weight: Medium High. Corrected 2024-11-13. Correction verified 2024-11-25.
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Safety & premises
Licensed space was used like a storage area.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2024-11-20. Correction verified 2024-11-25.
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Supervision & ratios
The operational policies did not include information for meal services/practices.
HHSC 746.501(a)(10) — Written Operational Policies - Meals
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-25.
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Illness & medication
The operational policies did not include information regarding child immunization requirements.
HHSC 746.501(a)(11) — Written Operational Policies - Immunizations
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-25.
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Supervision & ratios
The operational polcies did not include information regarding Promotion of indoor and outdoor physical activity.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-25.
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Discipline & child guidance
The operational policies did not include information for how parents could access CCR; website, minimum standards, or the Texas Abuse and Neglect hotline.
HHSC 746.501(a)(23) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-25.
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Supervision & ratios
The operational policies did not include information regarding provisions made for breastfeeding.
HHSC 746.501(a)(25) — Written Operational Policies - Breastfeeding Provisions
HHSC risk weight: Low. Corrected 2024-11-20. Correction verified 2024-11-25.
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Supervision & ratios
Operational polcies did not include information for discipline and guidance.
HHSC 746.501(a)(7) — Written Operational Policies - Discipline
HHSC risk weight: Medium High. Corrected 2024-11-20. Correction verified 2024-11-25.
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Safety & premises Serious
The fire extinguisher in the van used to transport children was placed in the cup holder, unsecured, and had not been approved by the local fire authority.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2024-11-15. Correction verified 2024-11-25.
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Safety & premises
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Nov 13, 2024 Inspection · Deficiencies cited
-
Safety & premises
The cots in the rooms were placed too close together and did not allow walking space for caregivers or children.
HHSC 746.2909(3) — Arrangement of Napping Equipment -Provides Sufficient Walking and Work Space
HHSC risk weight: Medium High. Corrected 2024-11-13. Correction verified 2024-11-25.
-
Safety & premises
Licensed space was used like a storage area.
HHSC 746.3701 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2024-11-20. Correction verified 2024-11-25.
-
Supervision & ratios
The operational policies did not include information for meal services/practices.
HHSC 746.501(a)(10) — Written Operational Policies - Meals
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-25.
-
Illness & medication
The operational policies did not include information regarding child immunization requirements.
HHSC 746.501(a)(11) — Written Operational Policies - Immunizations
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-25.
-
Supervision & ratios
The operational polcies did not include information regarding Promotion of indoor and outdoor physical activity.
HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-25.
-
Discipline & child guidance
The operational policies did not include information for how parents could access CCR; website, minimum standards, or the Texas Abuse and Neglect hotline.
HHSC 746.501(a)(23) — Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
HHSC risk weight: Medium. Corrected 2024-11-20. Correction verified 2024-11-25.
-
Supervision & ratios
The operational policies did not include information regarding provisions made for breastfeeding.
HHSC 746.501(a)(25) — Written Operational Policies - Breastfeeding Provisions
HHSC risk weight: Low. Corrected 2024-11-20. Correction verified 2024-11-25.
-
Supervision & ratios
Operational polcies did not include information for discipline and guidance.
HHSC 746.501(a)(7) — Written Operational Policies - Discipline
HHSC risk weight: Medium High. Corrected 2024-11-20. Correction verified 2024-11-25.
-
Safety & premises Serious
The fire extinguisher in the van used to transport children was placed in the cup holder, unsecured, and had not been approved by the local fire authority.
HHSC 746.5617(a)(5) — Required Equipment in Vehicles - Fire Extinguisher
HHSC risk weight: High. Corrected 2024-11-15. Correction verified 2024-11-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
May 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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May 22, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 19, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation failed to report the number of employees that left their employment by the required January 15th due date.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-21. Correction verified 2024-01-19.
HHSC inspection history · no longer published by HHSC; kept here
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Supervision & ratios
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Jan 19, 2024 Assessment · Deficiencies cited
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Supervision & ratios
The operation failed to report the number of employees that left their employment by the required January 15th due date.
HHSC 746.303(b) — Report Number of Employees
HHSC risk weight: Medium Low. Corrected 2024-01-21. Correction verified 2024-01-19.
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Supervision & ratios
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Nov 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 24, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 7, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.