Handprints Playschool
13434 N CONWAY AVE, Mission, TX 78573 · Hidalgo County
Program
- Type
- Licensed child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Director / administrator
- Joel Garza
- Phone
- (956) 240-5123
- Regulated since
- Jan 8, 1993
- HHSC IDs
- Operation 126636 · number 416056
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Safety & premises (2) |
| 2025 | 3 | 0 | Supervision & ratios (1), Staff background & training (1), Records & paperwork (1) |
| 2024 | 2 | 0 | Safety & premises (1), Other (1) |
| 2023 | 3 | 0 | Supervision & ratios (1), Safety & premises (1), Staff background & training (1) |
| 2022 | 5 | 2 | Cleanliness & sanitation (1), Supervision & ratios (4) |
Inspections, investigations & assessments
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May 7, 2026 Inspection · Deficiencies cited
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Safety & premises
The fire extinguisher in the home was not currently serviced. The last service date on the fir extinguisher tag is January 2018.
HHSC 747.5107(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2026-05-15. Correction verified 2026-05-08.
-
Safety & premises
There was no safety documentation available for reivew for emergency drills, fire extinguishers checks, smoke detectors checks, and carbon monoxide checks. The emergency practices form avaiaoble for review was for emergency drills conducted in April 2025.
HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
HHSC risk weight: Medium. Corrected 2026-05-14. Correction verified 2026-05-08.
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Safety & premises
-
May 9, 2025 Inspection · Deficiencies cited
-
Staff background & training
The director and assistant caregiver had expired training in Pediatric first aid with rescue breathing and choking; and Pediatric cardiopulmonary resuscitation (CPR). The expiration date on the training certificates available for review was 4/18/2025.
HHSC 747.1313(a) — Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
HHSC risk weight: Medium High. Corrected 2025-05-16. Correction verified 2025-06-04.
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Supervision & ratios
The operational policies reviewed did not include information on Parent Rights. NOTE: This was CORRECTED during the inspection as a copy of Prent Rights Form 2987 was shared and added to the operational policies.
HHSC 747.501(9) — Written Operational Policies - Parent Rights
HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-05-09.
-
Records & paperwork
1 of 4 children's records reviewed was missing the child's health statement.
HHSC 747.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2025-05-19. Correction verified 2025-06-05.
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Staff background & training
-
May 28, 2024 Inspection · Deficiencies cited
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Other
Written lesson plans for the week were not available for review at the time of inspection.
HHSC 747.2102(a) — Written Activity Plan - Develop and Follow
HHSC risk weight: Medium. Corrected 2024-06-02. Correction verified 2024-06-04.
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Safety & premises
During inspection, animal droppings were observed in the playground. Note: This was corrected at inspection when provider removed the droppings.
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-05-28.
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Other
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Jun 1, 2023 Inspection · Deficiencies cited
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Staff background & training
Two staff records were reviewed and are missing 7-8 hours of annual training, including the following topics: Hazardous Materials Food Allergies Emergency Preparedness Building and Physical Premises Safety Communicable Disease
HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
HHSC risk weight: Medium. Corrected 2023-06-15. Correction verified 2023-06-15.
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Safety & premises
Four children's records reviewed, one file is missing food allergy plan.
HHSC 747.3619 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2023-06-12. Correction verified 2023-06-13.
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Supervision & ratios
Operational policies were reviewed, the following information is missing: Physical and Outdoor Activity Policy
HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
HHSC risk weight: Medium. Corrected 2023-06-12. Correction verified 2023-06-13.
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Staff background & training
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Aug 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 21, 2022 Inspection · Deficiencies cited
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Supervision & ratios
Inside the operation: toys and children's items are disorganized, there is a fan and chipping paint in the infant area.
HHSC 747.3203 — Sanitation of Building, Grounds and Equipment
HHSC risk weight: Medium High. Corrected 2022-08-04. Correction verified 2022-08-09.
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Cleanliness & sanitation
Out in the playground: grass is overgrown, animal feces were observed and there are household items and garbage accessible to children including exercise weight equipment, a shovel, empty boxes and buckets.
HHSC 747.3501 — Safety - Areas Free From Hazards
HHSC risk weight: Medium High. Corrected 2022-08-04. Correction verified 2022-08-09.
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Supervision & ratios
Health statement for lamb at the operation is missing.
HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
HHSC risk weight: Medium. Corrected 2022-08-04. Correction verified 2022-08-09.
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Supervision & ratios Serious
Smoke Detector at the operation was not working. Note: This was corrected at inspection when provider replaced the batteries and tested the smoke detector.
HHSC 747.5113 — Installation of Smoke Detectors
HHSC risk weight: High. Corrected at inspection. Corrected 2022-07-21.
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Supervision & ratios Serious
Operation does not have a carbon monoxide detector.
HHSC 747.5331 — Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility
HHSC risk weight: High. Corrected 2022-07-25. Correction verified 2022-07-25.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.